I slept through my original appointment and couldn't get anyone to answer the phone at the store. I drove there and despite my tardiness Lisa took me as a walk in when I got there even though she had an upcoming appointment. I'd say that was excellent customer service! read more

There were two different ladies who cut cut my boys hair. They did not introduce themselves one of them did a great job and listened about what we wanted for a style and copied the picture shown. The other lady was opinionated and was telling me the style we wanted was too-short. She gave me a hard time. She had curly hair and really long nails. First booth on the right. Overall it's just hair and it will grow back and we will wait for Ms. Danielle. read more

Supercuts - Supercuts Spencer Deer Park/La Porte - Hair Salons Near Me - La Porte, Texas

I tried this guy named Baylor since there was no one else, and let me say he did an absolutely great job was very helpful and listened very well and it overall made my haircut look the best it has ever looked before. I definitely recommend him. read more

The manager Kerry was talking with customers about other employees, that's a very unprofessional way of conducting business. She used a very nice and soft tone of voice to do so, but that gave me very negative vibes. I didn't like that one bit and left before she could touch my hair. That lady Kerry has serious issues and should not be in charge of any business that wants to prosper. I wish Rosa would come back, She was truly professional and the best stylist Supercuts has ever had. read more

If I could give no stars, I would. I thought I would give them a try, because I know they have a high turnover of stylists, and a bad stylist one time may not be there if you go again. JUST DON'T GIVE THEM A CHANCE to destroy your hair. I asked for shoulder length, two inches off, with layers starting mid-ear. The stylist cut over 3 1/2 inches off, and my hair was above my nape hairline, inches above where I wanted it to fall. She picked up hair off the floor and said, "here, it was two inches". I was astonished. It was a piece almost 4 inches long. How can someone get out of cosmetology school and have no idea how big an inch is? Don't subject yourself to a cut that will make you cry. read more

I have gone to this Super Cuts multiple times. My prior visits have always gone well (and the reviews I posted also reflected). However, today I went to get my haircut (01/02/22). There was a new employee named Richard. Normally, I would have asked for the other stylist, but she was with someone. Right off the bat, the guy seemed really odd. He seemed unsure of what he was doing. Which made me extremely uncomfortable. Right before the haircut started, I had a bad feeling about him. Knowing what I know now, I should have either waited for the original lady to finish or have just gone somewhere else. He took way longer to do the haircut. He barely touched the top portion, then spent an incredibly long time cutting the back of my haircut (which he screwed up). He kept mumbling to himself. And, I got the impression he was under the influence of drugs or alcohol (or at the very least hungover). At the end, he handed me the mirror to check. He didn't even do the fade I asked, let alone did it right. I told him he needed to "blend it". He seemed like he didn't know. This is one of the most basic hair cutting techniques and he seemed like he didn't know. After the third time telling him it needed to be "blended". I finally got up, payed, then left. Now I need to go to a Barber to get, what he screwed up on, fixed. So not only did I waste $25 on the terrible haircut. It took almost an hour for a simple fade (that wasn't done). So I lose money on the initial haircut, an hour if my time, now I have to find time to go to a Barber and pay them to fix it. I mean, the guy clearly does not know how to cut hair. Why would you hire someone to cut hair when they DON'T KNOW HOW TO CUT HAIR? I don't even blame Richard. I blame the manager for not testing his abilities before putting him out there. I've never had issues with Brittany or Dani before. Those ladies have always been great. And, I've left multiple positive reviews to reflect such. However, this was ridiculous and negligent hiring on the manager's part. I will never take my business to this establishment, ever again. BUYER BEWARE. read more

You wanna talk about a picky mom? Yup, that's me! I am very particular of my children's haircut especially my son's since his longer than most boy's curly hair is his trademark. Before walking in, I called ahead to find out if there was a long wait time and there was not, I too went on their website and seen that if you sign up you will get a $2 off coupon (which later I found out it was only for adults) However for kids under 12 is still $9.99 which is very affordable. Prior to even considering them I did read great reviews from this place, and I mean ALL reviews so I knew I would be coming to a decent place although I usually don't go to many chain places. I walk in and we were immediately escorted to a chair (so far, so good) then the lady asks how short and I explained to her that his curls are his signature look, his personality and I simply want a trim. As she trimmed she kept asking if it was OK which I appreciated it. After she was all set and done my son looked exactly how I wanted him to look! She did an amazing job and I was so glad that someone finally did it MY Way! I look forward to coming back and have my son's haircut here once again. read more

Been going here for a while now. Great place to get a haircut. Stylists are nice and really care my hair.

I've been sporting a simple buzz cut for years now and usually cut my own hair in the comfort of my home, but I went into Supercuts to have an experienced stylist do my edges and give me a more "finished" appearance before I started at a new office job the following day. Let's just say I'm glad my hair will grow back... The edging was noticeably uneven around both ears and along my bangs. I specifically told the stylist to leave my sideburns, she nodded and said she understood...then proceeded to shave off my sideburns. The entire time she was cutting my hair she appeared confused that I was there and unsure of herself. She spent most of my time in the chair trying to convince me that I should have just done it myself... To be fair, my stylist was friendly and kind and greeted me as soon as I walked in. There was almost no wait between walking in the door and being seated for my haircut. No complaints on customer service, but the haircut left me slightly embarrassed to show up at my new job the next day. Needless to say I will be buying a handheld mirror and learning to trim my own edges. read more

Took my daughter here to get a haircut and some highlights a few weeks ago. The girl did a great job so I decided to let her have a go with cutting my hair. I'm a very picky man and she gave me the cut I asked for and even shaped my beard. She was also quite funny. Can't remember her name but she has blue hair and tattoos. I recommend you ask for her for sure read more

I went to get a trim in the back and layers in the front. She didn't blow dry it but I had notice when she was cutting and chopping away .. When I got home I washed and blow dried it I had layers everywhere and what took almost two years to grow all gone .. I don't understand what part of trim she didn't get.. And Straight cut in the back not layers .. Top it off it's not even even .. This is not even close to what I asked for she got scissor happy on my hair ..now I have to find someone glue in extensions since I'm back to shoulder length this 15 dollar hair cut going cost me 500 to fix .. I could just go and complain to a manager but what good will that do my hair is not going to magically grow back read more