I recently visited as a first-time customer after moving to Maui for a basic men's haircut (half an inch off the top and a medium fade). Unfortunately, the experience was disappointing and unprofessional from start to finish. Rather than adjusting the chair height, the stylist physically pushed me down into the seat and forced me to slouch. The entire haircut took under five minutes, at the very most. When I politely asked for a handheld mirror to view the back--since I wasn't shown--and requested to go a bit shorter in the back, the stylist appeared visibly annoyed. She quickly took a few swipes with the buzzer, left the station, and told me to meet her at the front. When I calmly asked if she could blend the sides and back to balance the new length, she reacted with hostility, huffing and telling me I needed to go to a barber instead. When I mentioned that her tone was rude, she said "You don't want to pay? Fine, you can leave." While I understand anyone can have an off day, basic hospitality and respectful customer service should always be maintained. I will not be returning. I do not recall her name since I walked in but she was in her 50s-60s, Asian (maybe Chinese or Korean), wearing a face mask. read more

Elena and Joy were amazing fast and great people and knew exactly what we wanted!!! We will always support them here in Kahului Supercuts the 2 girls are th best!!! quality and service #1 Sharron and Kazian ‍ read more

Do not go here. Walked in at 5 and one stylist was sweeping and another finishing up a lady's hair. They told me no more cuts today because they close at 6. Asked me if I had an appointment. They don't want to work. Lazy staff. read more

Sue is an excellent stylist, she gives you her personal attention and excellent shampoo and styling she is amazing

Great service and the lady that's her time well wash doing your hair and I love how she takes her amazing service

One word... hopeless. And it's cash only which is weird. All of them is super sassssyy! Vibe is trash no hello no welcome in or how are you etc. Idk if they're lazy or they just don't know what they're doing? But again, this is Supercuts. People only go there if it's the last resort lol read more

Called and made an appointment for 3:00. It's 3:15 and still sitting in the lobby waiting for my 3:00 appointment. She just took another customer so I guess my 3:00 is a 3:45 now? What's the point of me making an appointment? read more

I thought it's a very professional, but the ladies who cut my hair over cut and make it bump one side not even I'm not really happy

HIGHLY recommend Sarah at super cuts! She was so easy going and sweet. I left feeling so confident and happy with my new hair. The wait was not long at all, plus the sanitation and social distancing are on point Thank you Sarah! read more

Been to the shop by Safeway in Maui Lani a few times. Today I called and they were able to fit me in short notice. Nice! I saw Maddie today and she worked wonders! Thanks for making me look great! read more

Took my 13 year old nonverbal autistic boy in today and Jessica was great! She was friendly and took the time to be patient and hear what he wanted and understanding of his needs. His haircut request was different and she even recommended something else but she understood what he wanted and delivered exactly that! Not to mention she is super fast! Not a usual yelp reviewer but this was his best service and cut he's had at any Supercuts so far! Thanks so much Jessica! read more

The costumer service here is absolutely horrible from the second we walked in here the employees were rude we came a little early before our appointment since we just came from GEN not expecting to be helped early perfectly fine waiting the women in there made it seem like we weren't allowed in there just 20 minutes because our appointments there was no one at all in there when we came in I understand if it was busy but it definitely was not my oldest sons hair came out uneven in the hair line when we asked if she could fix it she practically started yelling tells us we were wrong when it was clearly uneven she unwilling fixed only to yell across the salon if this is what we wanted then proceeded to tell the other even more unfriendly worker an older lady with glasses that we were annoying very loudly the other lady with glasses and curly hair has never not been rude and we've been here many times before they used to have a great stylist here named Sarah unfortunately she is no longer there do not come here unless you want to feel uncomfortable unwanted and truly just made to feel like you getting your hair cut is a problem I've never felt more uncomfortable in my life I'm very surprised that this company allows such rude attitude from employees read more

They did an excellent job. The employees took every precaution keeping our girls safe read more

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Val always does an awesome job with my kids hair! Val had to fix my kids haircut and color. She's always patient with my kids. Val knows what she's doing and will always go to her with great results. Thank you Val for always making my boys handsome! read more

April cut my 12 year old daughter's hair today. She was extremely patient with me while I argued with my adolescent daughter who needed a haircut after not getting one for 1 1/2 years. My daughter is half black, and part Hawaiian and Chinese. Her hair is thick, long, and curly and reminds me of Slash's hair from Guns and Roses. He hair desperately needed deep conditioning and I have never seen her hair so vibrant and healthy. I was extremely stressed having a long day but April was very helpful and professional and showed true Aloha. This goes to show that you don't need to spend a lot of money for a quality cut. Mahalo. read more

They cut my hair ok, but even having an appointmen, the wait is long. They always say, "sorry I am the only here, so you'll have to wait even if you made an appointment. Most of the hair dressers are nice, but one is so nasty. When miss nasty cuts my hair, she is always in a bad mood. I go in there happy, but leave there with an ok haircut but irritated and upset, so I will no longer go there. I think I will let my hair grow to the ground. Because it's slim pickings in Maui, customer service has gone downhill. I budget 40 dollars for a haircut. So even if the price is 20-30 dollars I give them 40 dollars. For everything such as DMV, clothes buying, etc., I do online shopping. Tired of rudeness and pissy attitudes. I no longer dine out either because of bad attitudes. I think I am happy and nice all the time, so is it me? read more

Scheduling sucks. I was told a spot was open at 5:30 PM over the phone, I show up at 5:30 and lady tells me I'm late and that my appointment was at 5:20. read more

Recently opened, it is located in the Pu'unene Shoppng Center (anchored by Target). This is the company's 7th location. The salon is about half the size of the one on Kele Street and features 6 stations for stylists and offers the typical services in their other salons. read more

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I had big hopes for this place as it is close to my house and workplace. The people there were extremely nice and conversational, which is great. I have only great things to say about their customer service. But... I'm sad to say it's probably the worst haircut I have received anywhere. The two sides (by the ear) look quite different, and my stylist wasn't able to match them them because so much hair was cut from one side. The gal cutting my hair (again, very nice and SUPER friendly) had to ask her coworker for help. :( I really don't like writing negative reviews, but this haircut is pretty rough... Hopefully they will get better as their staff gains more experience. read more

Stylist Soo did an awesome job on my son's haircut. She exceeded my expectations.. Would give her 10 stars if I could..

Harley was my hairstylist, and she was the only one working on a Sunday. ***They close at 5PM on Sundays!*** She did a very good job! Will see again read more

ouch $30.00 buck for a hair cut ouch but hey ya ... place was clean i called ahead and they took me right away . Super and nice and funny Korean lady sort forgot your name but she did a great job Mahalo will be back read more

Charged me $33.00 for a fade nothing off the top! DI'd not even bother to trim around my ears nor wipe my excess hair off around my my ears or back of the neck. Very much made me feel not welcome. Possible because I'm Caucasian? read more

Sara is my new go to hair stylist. She is so awesome. She did my bangs for me and made them so on point. She is so friendly and professional. I love her personality. I cannot wait to get another hair appt with her. I want to try a haircut and color next. I also have had val cut my hair before and she is also great! My hubby also likes to go here for a cut. This is by far the best super cuts I have ever tried. Its always clean and I love the customer service. read more

My hairstylists name was Sarah and I loved the haircut and blow dry she gave me, it was exactly what I asked for and wanted. I was nervous at first because of some of the reviews but Sarah was so knowledgeable about EVERY thing. She gave me life changing hair tips for my specific curly color treated hair type. She gave me incredible baby bangs and she was considerate of every factor and I can only sing of her praises! If you have the chance, ask for her, she's been doing this a long time! read more

Lani is the best! She always gives me a great cut. I'm a travel CT tech, so I get haircuts by random strangers all over the country. Lani is by far my favorite. She really takes the time to get your hair exactly how you want it. Keep up the good work! Mahalo! read more

I came here on their grand opening and my stylist was rhiana, she's just amazing I explained what I wanted and she nailed it head on from the color yo the cut and style, exquisite personality, superb customer service so I sent my husband in to get a haircut she wasn't at the puunene salon she was at the let me triangle, um glad he found her we are pleased to say not only does she nail women hair and styles she nailed my husband's haircut and gave him a new style! Rhiana is a must see, the shop is new and very nice might I add, smaller then the other shop in kahului but it's nice to sit in a new salon and be surrounded with such friendly staff read more