Nicole was very friendly. We got talking I told her exactly what I wanted. She is patient and very kind. I wanted a really short haircut. She gave me the best cut I have had in Years. It was an amazing experience. Thank you Supercuts read more

Mai (?) was careful and followed desired instructions. Best to make an appointment, but not a long wait without one. Free parking is available in back of store which makes it convenient read more

Very nice haircut. She was professional and personable. Will definitely go back. Her name was Mai and she made me feel comfortable.

Sign says walk-in's are welcome, but I walked in at 4:33 p.m and was denied service because they were closing. The sign said they closed at 5 p.m. , but one of the stylist stated that they were closing and was complaining how they had 54 haircuts that day and how the other stylist was probably as exhausted as she was, so they couldn't cut my hair and all I needed was a trim. I'd give them no stars if it were an option. read more

I've been going to Mai for three years, and I've always had an excellent cut with friendly service. Easy parking, and a super clean shop. Last year's remodel update of the workstations and waiting area reflect the care and professional focus of the staff and management. read more

The ladies there are very accommodating! They know how to follow the haircut you request. Nicole and Naomi are amazing. My grandson loves to have his hair done there. read more

Nicole was very pleasant and professional. She listened and made a cut recommendation based on my needs. I was very happy with the results.

Great service great price very quick very clean salon love the two ladies that were working. Made me feel important. recommend checking them out and definitely will be going back. Plus size friendly read more

They don't listen to instructions and fucked up 2 people's hair including mine maybe if they weren't vaping they'd be able to listen better

Thuy cut my hair with care and ease, producing a well blended haircut. Very friendly too! Check-in is highly advised for faster service.

Rushed out risking my life to get a simple trim because I trusted the closing hours listed on the website, phone and salon door. Made it to the salon 30 - 40 minutes before closing time and found that the business had already closed for the day, with doors locked and turned away by two employees. This was very unprofessional and messed up. Will never return again. read more

Love the new hairdresser Nichole! She's professional, prompt, along with being a whole VIBE! After cutting one son's hair she quickly became our stylist of choice for all 3 of the men in my family! read more

Supercuts - Pix of their screen in salon - Hair Salons Near Me - Hayward, California

I got a hair cut and hair color from Cindy. After living in bay area for 14 years I was finally able to find someone who is excellent in her cut and color both. I called to schedule an appointment and found out she doesn't work there anymore:(. Please if anyone knows where Cindy is working now, msg me. read more

I walked in with my 10 year old son for a haircut . Noemy does a wonder job and she's so nice . They were busy but she took her time doing his haircut. read more

The stylists are friendly and efficient. The stylist listened carefully to what I wanted. Loved my haircut it turned out amazing.

Such a quick haircut $45 for double zero undercut and a long haircut highly recommend very friendly staff

M.R. I have a wonderful hair stylist Noemy at the supercuts on 2nd st Hayward, she is professional read more

I have a wonderful hair stylist named Noemy at the Supercuts on 2nd St, Hayward CA. She is very polite and professional. Noemy listens and then will make sure she does a fantastic job each step of the way. If you want a very great haircut please ask for Noemy (Niaomi). Come see her today for your special service! Your Client, Cleopatra read more

I've been going to Supercuts for over 10 years and always had great service with Lien she is great. However i'm a single dad. I got off work picked up my son who has picture day tomorrow I found out last minute went to get him a haircut. Got to Supercuts by 6 PM it was empty lady named Thuy said she would cut my son's hair who is six years old she didn't want to get him a booster seat. I thought that was a bit odd. He is really short so then she finally decides to get a booster seat from the back then she asked how would I like the haircut and so I explained to her how I like the haircut and she says no it's too short on the side. It won't look good and I explain to her. This is how I always get his haircut like this at another place and I show her several pictures. She says no very rude and my son says daddy that's how I like my haircut and it's for my son's first grade pictures so I decide this woman is not gonna decide how my son hair is going to look and I just tell her thank you but no thanks you've ruined my son's picture day. You are very rude and I hope you learn how to treat your customers better in the future and have a better attitude, especially towards children have compassion. I will not recommend this place ever again to anyone, especially this woman. THUY!!!! read more

Haircut was done very well, it's cute and manageable. Hair stylist was kind and very skilled

This was my husband's first time at this location. He was greeted by friendly staff which make the experience and environment a plus! He was helped by Noemy who was willing to sacrifice her lunch to cut his hair. Her service was above and beyond. We definitely will be back to visit Noemy again. Muchas Gracias! Su servicio fue espectacular read more

Noemy did a great job cutting my hair. She was patient and listened to what I wanted. Will come back!

New to the east bay, finding a " place" for me and my curly hair to trust is hard. After straightening my hair first, I've gone here on impulse one day- had 5 inches taken off of dead bleached hair and literally left with more knowledge about upkeep to my hair health.Few months later, I came back again yesterday super last minute without straightening my hair hoping my experience will be just as good- this time was Alexis, I believe her name was, greeted me as soon as I entered the door, and talked to me about her experience a lot- really made me feel more comfortable to know that I didn't HAVE TO straighten my hair prior to cutting it - and she took about 4 more inches off- and literally BLESSED my head with the cutest cut!! Just above shoulder length great layers EXACTLY what I asked for. Thank you for listening to me and cutting my hair with such confidence! read more

Noemy always does a great job. I have never had anything to complain about it. I've coming to this Supercuts for many years and had always different stylist to cut my hair but since one time Noemy did mine I always make sure she is there otherwise I wait until is her dar of work. read more

Good service, friendly staff, clean shop, good haircut, easy reservation on the app. What more do you want?

Noemy did my trim. It looks good. Communicated and cared about what I asked for. I am satisfied.

I get my haircut here about once a month. Lein is the best! Amazing service, quick efficient and she always makes me look by best. The SuperCuts App works well (and it's been getting better slowly) so all of my appointments are made from my phone. So convenient. Parking is easy. read more

Have been coming here for 15 years plus. Increases along the way, but this last one - Crazy! Supposed new Owner/Manager - What's the deal SuperCuts...show your customers' patronage some love read more

I am really disappointed with the terrible customer service I received today. I made an appointment and arrived on time and patiently waited for the next stylist to be available. Once Noemy was available, she came to me asking me if I had an appointment and immediately turned me down citing that her clippers were not working. The other stylist there offered their clippers to cut my hair but Noemy refused and told me to come back tomorrow. This experience was completely unprofessional and off putting. At the very least I would have appreciated being told this information when I came in, rather than wait to tell me after 20 minutes after my arrival. read more

I like my hair cut, but the lady who help me is unprofessional. She doesn't know how to react properly when I said that I want my hair shorter for the second time. She even said to me that she had no time. I'll try the other lady next time since she's nice while taking care of my wife. read more

My second time out of the house without my newborn and I decided I wanted a quick trim and color. Felt so relaxed and so satisfied with the result. I'll have to go back and will update with the stylist's name as my mom brain is a very real thing. read more

Very bad customer service. I called prior to taking my son for a haircut. And I wouldn't know if they need a phone number / name b4 going because who ever i talked to never asked for it. The lady just said come by 330pm cz 4pm they will be busy so i made it there couple of minutes b4 330pm and wen we entered they had no greetings or anything but straight do i hv an appointment n i said i called b4 i came. And the other lady said m lying ????? who says that ???? and why wud i barge into a salon before calling. And after they kept complaining . I called another salon and got my son's haircut appointment with no hassle. I would never take my son to super cuts ever although its closer to my home. But that is not the way to treat ur customers . read more

Hi I come across town to go to them Off street parking ! And within I have A burger place watering hole Movie theater too. The place is clean staff great and more Than fantastic to me. And thank goodness they were doing hair Cuts before I retired. And before I Working and had to go into My office, and the on-line Meetings and the zoom calls. read more

Horrible!!! I called the day before to make an appointment and was told I didn't need one just walk in. So I go first thing is a nite on door you need cash!! Get cash go in and was told no you need appointment and no I can't do your cut!!!!! Grrrrrr not a way to start a day. So I went to Sue's on Mission Blue and she took me and got a Great haircut!!!!! read more

Do not come here at all costs. You are better shaving yourself bald and spending $28 + tip on a good meal after. Came in on a "busy" afternoon I guess with one person waiting. Was greeted by a raspy rude voice borderline scolding me to "sign myself in" since I didn't have an appointment. I didn't have to wait long. One of the hairdressers was dying another customers hair and so since she had to wait for it to set she squeezed me in. I had to sit next the other customer she was helping looking directly at me while getting my haircut, making me extremely uncomfortable. I asked for a simple cut keeping the top long and cutting the sides short blending it into the top. Clearly it was not so simple for her because she kept pointing onto the placard with pictures. She continued to rush me and rolled her eyes when I told her what to do. She told me at the end she could not blend the sides to the top because it was too long. She only switched her razor twice and cut the rest off with scissors. At this point I was like whatever and said it was fine. Not to mention the conversation the other hairdresser had talking trash about other customers and complaining about kids coming in. The total time she spent on me was less than 20 minutes. When I went home and looked in the mirror, it looked like someone just snipped everything off. She did not keep the top as long as I wanted and nothing was blended. You can see exactly where she cut. I spent another hour blending my sides in. I did a better job on myself than she did. It definitely is possible to blend in everything if she was not rushed. At this point I don't even want to deal with their rude employees. Considering the time I spent making myself look somewhat presentable, I might just charge back my card as all they care is squeezing in customers and making a pretty penny. read more

I had an appointment today with Cindy. I am a African American female with a short pixie hair cut that wanted a trim. I provided Cindy with very precise instructions on how I wanted my hair trimmed and she was able to trim it and even brought out her clippers to trim around me ear. Impressed read more

Brought my son here for a last minute hair cut. They did a wonderful job and I will definitely be bringing him back again.

It was o.k, but I dont know if I would go back. I took my two kids (son, 6 dauhgter,8) to get a trim, not much just a fade and a trim & side bangs. We walked in and it was bright and clean, a friendly woman named May came and took their names and sat them both down. Another girl (I forgot her name, she was the youngest one there) did my daughters hair and May did my sons. I told the young girl that I wanted my daughter's hair to have some shape and some side bangs, not too much off the length like an inch. My son I said a traditional fade and long on top, I told her that his hair grows fast. I sat down and within 20 minutes there haircuts were done. My sons was a little too short but looks nice..like a faded buzz cut. My daughters cut was not much of a difference..she only took like 1/2 inch off! The bangs were cute but I think the young girl held herself back. The haircuts ended up costing me $36 ($30 for the haircut & $6 for the tip, three bucks each). Well I guess thats what you get when you wait til last minute and its a sunday evening. read more

I had a scheduled app't for 9:00am with Tina. Tina is the best and volunteered to come earlier for me because I was crunch for time on that day. No, I said, not necessary, 9:00am is fine. I arrived at 9:02am per my phone. A customer had been waiting at the door and , although manager Angela acknowledged Tina had an app't with me, she insisted Tina take the customer and had me waiting for Tina to finish. There weren't any other customers; ordinarily the manager would step in, take the new customer, a young man so that the schedule customer could be serviced. The worst part of this experience was the response attitude of the manager. She said I was late, 2 minutes, and I need to respect their time. I pointed out I always have to wait about 10 minutes. However, not being in a rush, I understand when Tina gets behind schedule because she always gives her best to each customer, regardless. This mouthy manager would not quit. A customer had come in and instead of attending her customer she continued with me. I asked for an apology she haughtily replied nothing to apologize for, I was late, 2 minutes and continued on and on defending her position. The icing was she instructed Tina to charge me the full price of a root touch up. I had been there 2 weeks before for a root touch up and Tina wanted to put more red in the color. I shared with Tina my roots would turned red, she said no the red would be on my scalp & would wash away. 2 weeks later I still had 1/2 inch of red roots on dark brown hair. I did not go off, I knew Tina would take care of me. Aside from the inept manager, it has always been a pleasure getting my hair done here. Everyone is courteous, professional and kind. I had never had the displeasure of seeing this manager before. As I was leaving she loudly was telling her customer "this (me) was the reason she was leaving in a year." I responded she needed to leave now, she was a horrible dysfunctional unsupportive manager. If Angela is like that with a customer how is she with the folks she supervises? I feel for them. read more

I have been so far four times and always have had a good experience. Thank you for the consistency.