I hate planning my days off around appointments. Decided to check in online and zip over to Supercuts in between chores. I only had to wait a few minutes, which was great! Make sure you check in to the right Supercuts location. Someone else walked in and was told his check in wasn't in the system. I get impatient in the chair. I liked having my hair spritzed instead of shampooed, because I was going to go for a run after, then shower. Plus, the wind was howling outside, so a style would have been silly. I got the trim I needed, with special attention to texturing my ends which get annoyingly chunky. I mentioned this to the gal (shame on me, I don't remember her name) and she knew exactly what I meant. I know for sure that I will be getting trims more often than I have in the past because it was so easy and inexpensive. I am very satisfied with my experience here! read more

It was super fast haircut I've ever had! And Result is fascinating! Justine was very kind and professional!

Service.... WOW! I'm pretty sure I've never had a haircut in my 30 years where someone gave as much time and thought as Monica did. Personable, cordial and thoughtful. It's nice to not feel like a number. Recommended. read more

The young lady who cut my hair took the time to listen to what I wanted. She not only has a great personality, but also cares about what her customers want, which requires a certain level of integrity. The male stylist near her has a great personality as well! The hot towel at the end was great! I look forward to coming again. read more

I stopped by to get a haircut today. I was there 30 minutes before closing and was told that they were booked and come back tomorrow. I don't think I'll ever come back to this location. read more

Need appointment always. Don't try to walk in 2nd time I tried walked in and they were booked for the day. Go to the Supercuts in Magnolia shopping center. Better hours, double the staff and maybe a 15 minute.....Update-owner contacted me immediately to apologize and make things right, that's how to do business. read more

I had a great experience here yesterday. I called 30 minutes before they closed to see if someone would be able to give me a haircut. The manager told me they would take care of me and Matt who cut my hair certainly did. He was so friendly, he understood my needs and concerns and was very genuine. I told him I was sensitive to the thinning spot on my head and made a suggestion to the type of haircut. I valued that a great deal. He made great conversation and even suggested some products, it wasn't just to make me spend more money, but fully explained why I should consider it. I had my interview and I have him to thank for making my cut sophisticated and gave me pointers to create a polished look. I highly recommend. He took his time and it's the type of service people want. read more

I love Caroline Whitney! She has years of experience and you can tell. My highlights and haircut look awesome! I highly recommend her for any service. read more

For 20 years I saw the same stylist at a Santa Barbara salon. When that stylist got injured and was out for three months I had no choice but to go to another salon. I was scared but conjured up the nerve to check other places. Didn't want to waste a lot of money with stylist I never tried so I decided to try supercuts. I found a stylist there named Anna N. To my surprise she cut my hair just as good if not better than the fancy salon i was going to for many years. At half the price i had found a gem. Anna N not only gave me a great cut but she also had a great personality and made me feel comfortable. After a couple of years I am still getting great cuts from Anna N and have actually switched a friend over to her as well. I would with out a doubt recommend Anna N from Supercuts at Hollister Village Plaza. read more

The best haircut I have gotten in a long time! I went in without an appointment and was seen within 10 minutes. I got my haircut by Caroline who was FABULOUS!! She did such an amazing job with my haircut. She listened to everything I wanted, and made sure it was what I liked before she started cutting. She held a conversation, and was so sweet the entire time! She also gave me a salon type haircut for a Super Cuts price, super happy with the result! Go in and Ask for Caroline! read more

The new Supercuts is great. I have never been to one before, but Monica is a jewel. I'm going back again tomorrow for another bang trim! I love all the parking. It is super clean and the staff is really friendly. read more

Supercuts - Totally awesome service!! - Hair Salons Near Me - GOLETA, California

Awful service! The staff blames the shape of clients head when she messed up. If you don't have any familiar hair stylist, don't go there!!!

Went in for a trim and told the girl who cut my hair that I have a lot of hair and it's already layered but I'm trying to even them out and grow out my hair. She did an awesome job listening to what I want but recommended some things opposite of what I asked because it would work better for what I was trying to achieve. I agreed and I was in and out in about 20 minutes max. Plus the hot towel at the end that's infused with essential oils is super nice. I'd love to have had it on for a few minutes longer! The place is never very busy whenever I walk by and it's clean and easy to find. They took me as a walk-in. read more

Never ever go to that store again! The stylist has no hair cut skill at all! Make my hair done in 5 mins, no comment on that! DO NOT GO TO THAT STORE! YOU WILL REGRET! read more

Tried two different hairstylists today and it was amazing! Had an older gentleman and a redhead who were extremely kind. Definitely going back. read more

Ive been trying to find a place in santa barbara to get my hair trimmed minimally and blown out and i cant believe i found a hair girl at a super cuts! Its hard to trust people but when I met my hair stylist, Shanti. I felt so comfortable and she knew exactly what i wanted! I felt so confident leaving and i will be back again! Seriously, her blow outs and cuts are the best. read more

Haircut took 7 minutes and was only gone over once with the clippers. I didn't ask for anything complicated and it still came out bad. Longer hairs than others, bumbling here and there. Horrible. read more

I had Matt cut my hair, who did exactly what I asked for. Would definitely recommend him.

What a difference! I've been loyal customer for over 2 yrs, but wasn't happy every time w my haircut. This time I had Matt as a stylist and was absolutely stoked! He knew exactly what I wanted! 5 starts service! read more

Philip knows what he is doing. I originally came in to fix a previous haircut I received from this location. Philip sat me down, asked what I wanted and went to work, while holding an interesting conversation. He is a master at his craft and is savvy conversationally. I highly recommend seeing Philip at this location. Also, I suggest and advocate for setting an appointment ahead of schedule, as they tend to book rather quickly around holidays, such as Mothers' Day read more

We call ahead and never have a wait. They are great with kids, and very attentive. They always honor the coupons I have. The kids feel special when they leave and always look great. Affordable too and good sales on product. read more

This place bites. Stopped by a few different days/times and they were always "too busy to take me." So I finally remembered to call in advance today: called around 2:30, made an appointment for 6, got there, was told there was no record of such an appointment and (of course) they couldn't fit me in. I go to supercuts because they are convenient and this one has been anything but. And to tell me they can't take me when I actually made an appointment this time really ticked me off. What the hell is the point of opening a branch if you never have it properly staffed (seems they haven't improved in the 3 months since Frank's review)? I'm so over it, I decided I'd rather pay much more at a full service salon (even though all I need is a trim) than waste anymore of my time or give business to this sad excuse of a "salon." read more

Best place to go on a budget!! I have short hair so it's very easy to mess up on a trim but Felicia has once again proved to me that good service doesn't always have to empty your wallet!! If I could give 6 stars I definitely would read more

Do not go to the middle aged white women to get your hair cut at this salon, they will completely destroy your hair. Yesterday one of them cut off all of my hair from my head when I specifically requested a certain haircut and told them I only wanted an inch off of the length. They are very rude too when you tell them about their mistakes and I did so veery peacefully and respectfully. Don't go here and don't tip the middle aged white women workers here, they're very mean. read more

I am extremely ashamed for the way this place made me feel the last 2 times I have gone in for a haircut. Last time I went I had an appointment and even then they prioritize the walk-ins over me. I simply asked if it matters that we make an appointment since the walking got priority and the explanation was irrelevant saying that they are never sure if the appointment will show up so they take the person that comes in first, even though I did show up!? Then today I went in and the girl with short reddish/purple hair "the same one I asked the question to the last time" was there and asked me to come back in an hr. Because she was alone. I was fine with doing that so I left but returned 10 min later since it was too hot to wait outside. She pretty much told me I came back too early and I just told her it was too hot outside so I was just going to wait inside. She looked bothered by that and so I asked if it was okay with her for me to wait there and that I was fine doing so since they have made me wait there for an hr even with an appointment (I SHOULD HAVE NEVER ASKED!) she got so offended and told me that if she went somewhere and they made her wait that long she wouldn't return... then proceeded to tell me that there where other salons that would take me quicker. I let her know I was fine and didn't mind waiting and I wasn't rushing her so take her time. But she insisted there where other places and that she wouldn't wait that long if it was her. I just asked her if she was telling me to leave and she got so fired up saying she didn't know what my issue was and that she needed me to leave because she wasn't feeling comfortable anymore. I was confused why she was acting that way when I just asked her a simple question?! She then said she would call the cops(over a question, I did nothing wrong, just wanted to make sure it was okay to wait there). She called her manager (Jennifer Ots) and her manager hung up on me when I asked for the employees name to give my review. I felt so mistreated. They are super unprofessional, rude and racist! I gave my apologies and hoped for one back as grown adults and she got even more rude when I asked for even that. I apologize for asking a question. Maybe she was having a bad day but that still doesn't make it right to treat others terribly as if they are less then her for simply asking questions. Good luck to their "proudly family owned and operated" business. So disappointed. read more

Great location terrible customer service. Took my toddler in for a bang trim ...there was 3 stylist hudled in a back room and 1 stylist on the floor. I asked if she could trim my daughters bangs she said no because she had an appointment in 5 minutes. I explained it would take 2 minutes she then replied they were closing in 10 and I didn't have an appointment. Zero customer service or flexibility! read more

My favorite place to get hair cuts. I'll get compliments after every hair cut from Super Cuts. Wonderful staff, they are always wonderful to talk too. This is the best place to get a quality hair cut. Also they have warm towels at the end (major plus). Great overall! read more

I was so excited to try this new supercut salon and in the end, I was so disappointed. I'm not as picky but I sure was after I cut my hair here. All I asked for was long layers and the back of my hair was so choppy. The lady who cut my hair literally combed my hair up and chopped it off. My layers didn't even flow and it was obvious that she took the scissors and chopped my hair straight! I couldn't tell what my layers looked like because my hair was wet. I came out of the salon, looking like I just showered. Very disappointed. I will not return. I've had great experiences at supercuts before, but this time, I'm utterly disappointed. My cut was $15 dollars and I even tipped them! I would've paid more if I knew they were going to do a crappy job. Also, while I was getting my haircut, the employees were talking about a party and getting drunk. How unprofessional. read more

Last 4 times called was told they are "booked for the day". This has occurred at 4pm, 3:45pm, and 4:15pm most recently. There are routinely only 1 or 2 stylists there. They close at 7pm. How can yoy be booked for the day at a Supercuts 3 hours before closing? I will go elsewhere. read more

I usually don't post reviews but today I was in Supercuts with my son, and the tall blonde male stylist started to flip out. He started to curse up a storm saying the "f" word and was slamming things and being very unprofessional. The other stylist ran to the back to turn the music up which was good since there were 2 very young children there listening. We we're all horrified. He was yelling in the bathroom which is in the middle of the room. My son was scared when we left. Im never coming back. read more

This place is shit made an appointment for 3:30 I got there at 3:25 and they said they had called my name out 20 minutes ago. So then they tried to make me wait 35 minutes after I made an appointment. The lady was super rude too avoid this place at all cost. read more

My boyfriend just got his hair cut here and I have to say, I'm impressed! He is very picky about how his hair is and who cuts it, so for him to say that he loves it is HUGE! We showed the girl a picture of the hairstyle he wanted and she did it perfectly. She cut his hair the way HE wanted it. Not the way she thought would look good for him. Usually (in my experience) when a hairstylist does that, it ends up looking not too great.. So, two thumbs up for these gals!! read more

Before I explain my five star rating, I have to say that I have had many excellent stylists work on my hair at other Supercuts salons and been very pleased. However, I went to Hollister Village Supercuts expressly to have Phillip cut my hair. He is an excellent stylist who not only hears what you want; he works with you throughout the process to make sure you are getting the haircut you want. For many years, I have wanted to try a buzz cut and Phillip did a stunning job of leaving some feminie fluff on the top, and my buzz cut on the back and sides of my hair. I was an amazed and delighted 74 year old, who is just loving the compliments. read more

I visited the Hollister Village Supercuts to tighten up my flat top as I was unhappy with the individual who cut my hair the time before. I must say my fade has never been tighter!! This supercuts really nailed when it came to customer service, helping me feel comfortable and giving me the exact look I was wanting. This will be the only place I get my hair cut from here on out. I have recommended this place to everyone I know. read more

Quality haircut for an affordable price. Great atmosphere in the salon. Everyone was so friendly. Modern look and feel. They made me feel important. I highly recommend this Supercuts! read more

I've been to this location 5 times, but only had my hair cut here once. Every time I'd walk in I'm told "we don't have any more appointments for the day" though the app and website say there is a zero minute wait. They're also pretty curt when telling me they don't have time to deal with a walk in. Funny thing is there is usually just one person cutting and two or three others milling about with no one waiting. This SuperCuts doesn't seem to have good staffing or customer service skills. Not once did they even try to schedule me on another day. I finally went down the road to the Goodland Barber Shop. It was PACKED yet I waited less than 15 minutes and they did an amazing job. I wont be back to this Supercuts in the future. read more

Made a Yelp review just to say how awful this place is -- I've gone 3 times so far this year and every time they royally screw up and leave me waiting to grow out my hair for months just to fix it elsewhere. The stylists are very low-skilled, do not recommend AT ALL. Go elsewhere or just cut your own hair, don't take a risk with these amateurs read more

In town for a meeting and decided I should get a quick cut while I had some time. The place looks great and the staff was super friendly. The stylist did a great job and I was very happy with how it looked. Wish the places near me were this nice. read more

Waste of time - I have been visiting Supercuts at various locations from a long time now but today I had the worst experience. Called in for an appointment and finally got one for 2pm. When I visited the store at my appointment time, I was told there are no records for it and they were telling me that I might have called the other Supercuts. I asked the lady at the front desk what's their phone number so that I can make her believe that I called them and not the other store. After showing her the call log, she started apologising and told me to wait for 30mins as they are busy. What an unprofessional staff.. First - They don't pay attention while taking calls and second - instead of accepting of apologising their mistake, they try to run away from it...Very Disappointing for me and probably its time for me to find a new salon for the next time... read more

I used to frequent this Supercuts many times when it first opened and I have to say the experience is completely varying each time. Some days my haircut would be perfect as I want it and some days it would be completely off. Needless to say, the people working here are extremely nice and conversational, although I dislike the cuts that I got, their customer service is very good. read more