As good as it gets!!! Yes, it is!! My manager at work visits La Bella Grand Salon and it is a…read moresatisfied customer. She had handed me a card with Paula's name and told me to go, that I would like her. She was so right!! The salon is open, homey and clean. I was able to get an appointment for following day, which I thought it was wonderful as I needed a haircut desperately. I got there at 10:00 am and Paula was ready for me. She greeted me in a way that I felt very comfortable and at home. Chat for a bit about my hair, what I was looking for, etc. Washed hair and back on chair. She did an awesome job and I felt such relief after she asked me to please let her know what I liked and what not. I had a great experience, and excellent haircut and now I have a hair stylist for the time I will stay in Syracuse. I am very happy! I left happy, love my haircut. Thank you Paula, from bottom of my heart.

Never go to this place they don't know what a trim is and will cut off all your hair. I had long…read morehair and I came out with hair to my shoulders. I cried. I never asked for her to do that and my hair is uneven. They ended up charging me $140 for that horrible mess. That was suppose to be my birthday gift too. I will never be caught dead in that awful place again. They don't do what you ask they do what they want.

Stacy is a fabulous beautician whom I've been going to for over 3 years now. This barber shop/…read moresalon is her new location since September. Her skills are 2nd to none. My fave is to get wash and style. Always willing to braid my hair in the style that's current.

Awesome service and place. I highly recommend to everyone. Service is outstanding. So happy I…read morefound this place. Definitely coming back again and again. 20 stars

I just got the most refreshing haircut w/ Nina what a beautiful ray of sunshine she is !read more

My sister in law took me for our first ever facials from Encore in preparation of my wedding last…read moreyear. Karen both worked on us and it was such a wonderful experience. We both felt so at peace afterwards - it's not just a facial, she also massages your hands, arms, and neck. I can't wait to go back again!

I purchased a gift card for this business for my mother for her birthday. I am appalled at the lack…read moreof respect and dignity this owner provided to my mother and to me. I do not recommend going to this business at all. Stay away. I requested a refund the following day after my purchase for a voucher for this business. I contacted the salon; the owner was very rude and stated that she is booked until May, cannot fit us in and told us to request a refund for our salon gift card. The salon owner is refusing to honor our gift card that we paid for. Stay away from this business. She's stealing money from community members and is extremely rude.

hair looked absolutely amazing after having it done. "it was styled and fluffed up" went home…read moreshowered and realized she botched the side of my head where I can't wear my hair down and it's natural stance at this point I have to apply heat to it and tuck it behind my ear half of my head looks like a bob and the other is past my shoulders. I'm not sure if it's because I didn't text the hairdresser back last month when she asked to schedule me after I got canceled on or what the situation was feel like my hair was sabotaged it's not like having hole in my sweater and I can cover it up, this is a hair that I have to walk around with now for months or even a year who knows how long it'll take before I can actually get it cut to a normal length again considering the side of my head is very short I would be getting a pixie cut to fix it I paid 180$ for my apt. and got a haircut that now hunts me. I'm trying to keep her name out of this but I very much do not recommend going incase you end up with this stylist. I wish I could share photos on here. i'm sure there have been another experiences like this, but people are on educated on how to leave reviews. It's taking me two weeks to get the courage to write a review myself, but every time I look in the mirror, I feel so depressed. I feel like my hair is mutilated to the point where other people are pointing it out. I've been told that I should reach out and get my money back or have them cut and fix my hair. But I feel like even if I had them fix it it's still gonna be messed up considering I'm gonna have the shortest hairstyle I've ever had in my 34 years of living. And there's no way the person would refund my money. I feel stupid because I even scrambled through my purse to tip her a decent amount as a mother of four children that $180 haircut/and dye and a tip could have been spent somewhere else, but shame on me for wanting to to feel good about myself. ‍ - signed the humiliated mama

I was searching for an appointment the week before the fall semester, which is naturally busy…read more Denied by many places, Kaitlyn was happy to come in early to do an appointment with me. Many salons wouldn't offer that, so I really appreciated the customer service. The decor inside is immaculate. As you'll see in the photos others have posted, it has an earthy yet luxurious feel to it. Down to earth but classy. Very bright and airy. A nice place to be. My stylist Kaitlyn (again, can't thank her enough for coming in early just for me) was very good about walking me through the steps of the process because I was doing a big change (cut off 12"+ and balayage; I've never even colored my hair before), making sure I was comfortable along the way. It definitely made me feel more at ease and trust in her abilities. She was very knowledgeable about the whole process of coloring from a chemical perspective. Which, as a chemistry major, I found pretty neat. Maybe others wouldn't care in the way I do about the chemistry, but it is relieving to know that your stylist really understands what she's doing to your hair. The products they use are very hair healthy and eco-friendly, which I find important. Louis offered me tea, too, which I've personally never experienced in a salon. Those little things help to make you more comfortable and at home, so I appreciated it greatly. As for how my hair turned out... I loved it! It couldn't have come out any better. It was exactly how I was hoping it would turn out. Masterful. It's been about 6 months since I got the cut and it's grown out nicely, which is exactly what I was hoping for! Before my hair was down to my hips with a lot of broken strands. I'm glad I got it chopped off because now it's healthy and turns out to be simple enough to style. Because now that I look back, I had so much hair that it just kinda sat there. I'm glad I got over the fear of cutting it, and that Kaitlyn was the one to do it! Just be aware that a process like mine cost about $200. Definitely not cheap, but these services also require a great deal of skill. Don't expect to be getting results this good for $20. I don't do a lot with my hair (I rarely ever use heat on it) so my hair is healthy enough to where I don't need cuts that often. But I think the next cut I need, I will come back.

This is my first time actually getting the haircut that I want!! I had a thick long hair and I…read morewanted to go back to a short haircut. I dreaded going to hair salons in the US because I have Asian type of hair (thick, heavy strands), and almost all salons I went to have been disappointing me with the results because they're not used to handle this type of hair. I went anyway because I was too desperate! I called in the morning and they told me to come in an hour later. Kristen was my stylist and she was super nice! She greeted me and offered some drinks. She really tried to cater to my needs and she even confirmed at the end if I want to adjust the length and the model (which I did and she was soooo accommodating!). The wash and blow at the end was really nice too! The place itself was really cozy and well decorated. It looks like high-end salon as soon as I walk in. But, here's the highlight, IT IS SO AFFORDABLE! I've had haircuts with the same price and they usually do just the bare minimum. I literally told her I can't believe I only have to pay that much! Would definitely come back for my routine haircut with Kristen!

Becky once again performed magic taking my long locks to the sassy style I get so many compliments…read moreon! I needed a lift after some facial cancer surgery and she was prescription I needed! Always tremendous service and a welcoming environment there. Thank you!

I have been a customer for 5 years with the owner Ann. I am in such disbelief of how I was just…read moretreated. Ann colored my hair for years. I went to her on May 19th and asked if she could do a grey blend. She said she could. Two and a half weeks later I stopped in last week and showed her my hair which all the color was gone. she scheduled an appointment for today for me. I walked in and she told me the color came out because of the shampoo I used (which I showed her at the time of my visit what I was using) I told her I washed my hair 5 times since I last saw her. I said "well maybe you should sell the shampoo you want your clients to use". I didn't say it meanly. I wash my hair 2 x a week. Ann was very passive aggressive toward me. I left in tears beca she refused to do anything for me and that includes listening. Every time I started to say something she wouldn't let me finish my thought process or sentence. nobody should feel they way i felt when i left there. I can only assume she was out of her depth of her profession and just didn't want to be bothered by me.

I know I am definitely in the minority when I say Michael gave me the worst haircut of my life. I…read morewas so looking forward to going to a renowned stylist and expected the best haircut of my life. It was a mullet, uneven and most of my friends asked what happened to my hair?!?! I know this is supposition, but while being shampooed I think he took my neutral stance on the presidential election (it was the day before election day) as disagreeing with his absolute hatred for Donald Trump. I really was neutral and said so. So....I left wondering if he was too tilted to do his finest work (at best) or deliberately did a botched job (at worst). Needless to say, never ever ever never again. P.S. I used to go there and had a great stylist who left. When asked why, Michael said their political views were very different. Sheesh.... P.S.S. I also know this was two years ago. :)

Thank you Hairnoia for the most amazing welcome..from the beginning I felt right at home in the…read moresalon. The professional proprietor was the first to greet me with his smile and handsome very well groomed and stately mustache. Then after a short wait the very talented and delightful Caitlin carefully consulted me about my desired look before she dutifully like a gentle hair GURU..cut my hair to make me feel, look, and radiate again! I felt revitalized, almost as if the cut made me feel brand new! Thank you for the power cut QUEEN! I recommend completely.

Alanna saved my hair!! I booked a balayage and cut with her to revamp my virgin hair. It looks so…read moreamazing, I'm in love! She took her time and instructed me how to maintain it. The salon itself is small but very cute. I'll be back!

I will never go anywhere else! Been going to Brittney for years now and she always does an amazing…read morejob! The atmosphere is very welcoming and the other stylists are friendly as well. Definitely highly recommend!