A man with grey hair cut my hair. He was VERY RUDE! Plus, he gave me a lopsided, uneven haircut. I'll NEVER go back to Supercuts again. (The type of haircut requested was a 'bob' haircut). read more

I has a appointment with Nick. He did a really great job. Service started on time and he did a great cut read more

Supercuts - Hair Salons Near Me - Carle Place, New York

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Really appreciate the fact that the manager Accommodated it me. Walked in with no appointment and she was working all by herself so I giver a lot of credit for that. To the owner, i advise you to consider having more than one stylist working on a holiday. Haircut wasn't bad for a basic haircut and considering that she was trying to be on time for her appointment. I'll definitely give them one more try, read more

Not cheap for kids.... do not bring your child to this salon thinking you will get a haircut for a cheap price... $62! + $10 tip = $72!!! for wash, cut and blow dry that took all of 20 minutes. read more

Very good haircutting establishment. Bright and clean. Ample parking. Entire staff was polite. I arrived more than 20 minutes early for my appointment (they take walk-ins also). They took me immediately, even though I told them I'd be happy to wait. My hair was cut by Ellen. Friendly and professional. She asked what I wanted (simple short buzz), paid attention. At end of cut, I asked for an adjustment to the cut which she fixed exactly how I asked. One aspect that is disappointing to me is that they charge as high as every other establishment ($25 men's cut). Inflation notwithstanding, Supercuts appeal always was that they charged less than other barbers/salons. This is the only reason that kept me from a higher star rating. Aside from the non-competitve cost, I recommend visiting there for a cut. I'll most likely be going back. read more

I moved to Nassau County and I tried Supercuts on old country road, I am very particular about my short hair. I gave Maria a try and was very happy I will go back. read more

Man I visited so many Supercuts in the longisland area and I have to say the they are very good at there job I went to Ellen she was very nice and perfection this my very Sunday Hairsalon for now on thank Supercuts for the best haircut read more

I no longer recommend this salon. It was downhill all the way from my early positive experience. When I had color done, on two occasions they left the dripped color on my face and neck the whole time while the hair color was setting so it was almost impossible to get off and I left feeling very sloppy. Also while the job was being done I felt the stylist had her attention seriously divided. The salon is very small for the kind of traffic expected in this area. It invariably has wait times of an hour or more, frequently they are so overloaded that they block you from doing online check in. Speaking of traffic the parking lot is a nightmare. I drive a few minutes to the New Hyde Park location now and am very pleased with them. read more

One star for making my wife cry. My wife talked me into bringing her to this location because it is only 5 minutes from our home. Five years ago I was treated so poorly by the rude staff that I walked out without a haircut. I planned on never returning. I made the mistake of giving this location a second chance. I attempted to check in via the Supercuts app but the app would only permit me to call the store. Since it was prior to opening, I left a message. We decided to drive over and wait in lot until they opened. The door was open and we waited until 10:00 before my wife entered. She was rudely told that they were busy opening and to come back in 10 minutes. While my wife was standing outside the door I received the callback from my message. I was told that they were very busy and would not be able to take me until after 12:30. I informed the voice on the phone that the appointment was for my wife who they had waiting outside the front door. My wife told me that the associate was gruff while explaining that she could not take her because her hair was too long and offered to reschedule later in the week with $5 discount. You may keep your five dollars, your poor service, and your poor scheduling. We will be going elsewhere. I drive the extra miles and frequent the Plainview Supercuts where my family receives excellent service. We will continue to do so. read more

Supercuts - Exterior view from lot - Hair Salons Near Me - Carle Place, New York

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Out of town on business and suddenly my hair was annoying. Haven't been to a supercuts in years mostly from quality of service or wait time or stylist not really listening to what I wanted. When they popped up on my google search for a barber close to where I've been staying I decided why not. The online booking system super easy to use and it didn't require me to create an account. When I showed up for my time I was taken right in zero wait, in fact 5 minutes earlier! The stylist Jeanette did a great job! The visit changed my perception of Supercuts in the future. read more

I've been going to Supercuts for years (Florida & New York) . My problem is Rose the manager at the Carle Place, NY salon, she has cut my hair twice (second time I had no choice) and both cuts were the WORST I have ever gotten in my life. Thank God for Maria, she was able to fix my hair and we had to go short to balance out the bad uneven cut I got from Rose. My recommendations for a stylist is Maria or Ellen, they LISTEN to the customer. read more

Great quality! Price point is reasonable. Jeannette who is one of the hairstylists there is absolutely fabulous. She can do everything from cut to color. read more

If I could give zero stars I would. If you care about what your hair looks like at all, DO NOT get your hair cut here. This was genuinely the worst haircut of my life. I had an appointment for 5:15 yet wasn't seen until almost 6. And I wish that was the worst part of my experience. I just wanted a half inch trim just to clean up my ends, but the hairstylist went wild and cut off 4 inches on one side of my hair and about an inch on the other side. So I looked like a psychofreak with extremely uneven hair, and had to go back to get it evened out. I had been growing out my hair since the summer, and I'm now back to square one with short hair that I absolutely hate. And after all that, even when I cried as they evened out my hair and I saw how short and ugly it looks now, they refused to give me my money back. I am extremely unsatisfied with this establishment and recommend taking your business elsewhere. read more

Supercuts - The extremely uneven haircut I received at Supercuts Carle Place - Hair Salons Near Me - Carle Place, New York

Went back with the same expectations but was utterly disappointed! Literally in 3 minutes my hair cut was done and no one could tell if I really had a haircut! Wasted $29! Wish Hilda was there today instead of the stylist who did my hair. Not sure if will return!! read more

I had a terrible experience here today. My hair dresser was so condescending and rude the entire time she was doing my hair. I had to bite my lip the entire time. Literally refused to do my hair the way I wanted. Had a snippy comment about everything. And if I even tilted my head at the wrong angle, she would comment in an impatient and abrupt manner. I covered my face right before she was going to spray hairspray on my front bangs - she said - please don't do that, I'm a professional. WTF ?!? No you are not professional if you speak the way you do. She charged me $40 for a blow out and 1/2 inch trim of my side bang. I'm so annoyed I even tipped her ... read more

Been here twice for my toddler. Had Diana the second time and she was so sweet and patient with my little one.

I received the worst hair cut of my entire life today. I asked for a fade, and what the stylist did is something that I think resembled a fade. But then I asked for her to take it down to the skin, and she told me that she "wouldn't charge me double" for having to do it again. She shouldn't have charged me a dime for the crime she committed on my hair. In my entire life I've never had a more rushed, painful, and choppy haircut. I tipped $10 because of the earlier threat to charge me double, and I had to immediately go somewhere else and pay more money to have this absolute nightmare fixed. I've never cut hair before but I am 100% confident that I could have done a better haircut by myself looking in the god damn mirror. I wish I knew the stylist's name so I could personally tell everyone going to this establishment to completely avoid her. I'd rate 0 stars if I could. Never going here again. See the attached pictures. read more

Supercuts - Hair Salons Near Me - Carle Place, New York

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Decent haircut for the price. They just need to train the staff how to use the computer and check people out. The last 2 times ive been there, my stylist didn't know how to use the computer to check out and process payment. Tip on credit card caused much confusion read more

Went for haircut for the first time about two weeks ago in December 2020 and had a great experience. Maria (hairstylist) did a great job in cutting my hair to my desire and specifications, and was quite precise and very professional. Will continue to go as this is one the places that you can rely in having great attention, care and an expert hairstylist cutting your hair. read more

I always get great customer service and a great hair cut experience. Brittany does a wonderful job, understands my hair texture, listens to me and proceeds to perform her hair magic. She's a great stylist. I'm a satisfied patron and would recommend this salon without hesitation. read more

Ask for rose at 15 old country location she is the best, very welcoming and hospitable

Wow! I was a little skeptical to go my haircut, made an appointment online at the Garden City location, went in was seated right away by Rose, Who was the sweetest woman, we enjoyed a pleasant conversation, she trimmed my hair I was out quickly and my hair looked amazing. Will definitely go back again to see Rose! read more

We have been to many Supercuts across the New York and New Jersey border. When we came in the place wasn't as packed . The hairdresser took as immediately . She very curtesy to my son and made sure he was calm and cool . My son is 4 . She saw is lot of encouraging words to him and I appreciate the customer service . I will be coming back again in the next distant future read more

I haven't cut my hair in years and finally decided to get a haircut today with Maria. I'm really happy with my haircut :) It didn't take very long and the staff was very friendly. I got exactly what I wanted for my hair. Thank you so much! :) read more

This is the best kept secret around. Great services and excellent stylists for a terrific price. I keep my hair colored auburn, which is the most difficult color to get. They do my color here every 6 weeks and I get complements everywhere I go on how great it is. My hair is annoying but Brit manages to make it look wonderful every time she cuts it. And there is always plenty of parking. read more

I have been here 3 times. The 1st time I was delighted, perhaps because my expectations were so low. I found the stylist reasonable pleasant & very responsive. The 2nd time, I was frustrated. I felt that the stylist was just taking little snips off & even commented on it. She was neither amused nor responsive. She kept taking little snips &, as it turns out, accomplished nothing. When I went to work, my hair looked like a giant mop sitting on my head & my boss just said, "Oh. You ... cut your hair." I was mortified. I went back because they have a guarantee that if you're not happy they'll fix it for free. This time I went back to the person who had helped me before. This time, she was very cold & put out. I had trouble describing what the problem was & she couldn't really see that my hair looked shaggy & unruly rather than trim & clean. Eventually, I got a cut that was "good enough" & I was tired of the process. I didn't blame her for having to go back, so of course I tipped her, but I am a little annoyed that their screw-up cost me extra time & money. I don't know if I'll be desperate enough to go back. read more

Today I made an appointment over the phone on 9.26 Saturday for a 4:45 wash and blow out. Got there on time. I came to the store and I told them I was here then at 510 the woman called me over to the chair and told me to have a seat I said no I need my hair washed first then blown out. She then said I dont have time for that! She said it would take her 45 mins to do my hair and there were other people and she only had a 15 minute gap she said then lied and said whoever made my appointment must have thought I only wanted my hair cut. Complete lie being the woman repeated it. Extremely rude. I told her I spoke to someone on the phone who said it was fine. A man with 2 kids walked in after me and his appointment was after mine as well. Another young man came in also who's appointment was also after mine. This lady has awful customer service and was very mean and nasty. She just wanted to get out out and not have to do her job. read more

I recently had to switch barbers as the Merrick area is currently lacking, and it has definitely been worth the travel to come here. The staff are friendly and excellent ar remembering details/haircut numbers/ etc. They also work very hard trying to make your hair right, and making sure to suggest the right products to make your hair healthy and easier to manage. Brittany is a champion, she is often handling multiple clients at one time and moves like a blur. She's very gracious and good for a chat, and takes pride in her work. I would definitely recommend this particular supercuts to anyone within nassau or suffolk, its worth the distance for the care given. read more

ABSOLUTELY TERRIBLE CUSTOMER SERVICE. Called ahead and was told to come in in an hour, I explained I am on a timely crunch and was guaranteed I would be seated at the scheduled time. Got there was told I have to wait 15 min- okay annoying but no problem, 35 MIN after those 15 min I finally asked when I would be seated to which a response was whenever they were finished with who was seated. I explained I called and made an appointment and was told "we don't take appointments it's just a general time bracket so you have an idea" ... okay let's just run with that, regardless, telling a customer 15 min and taking 50 is unacceptable, paired with the nasty ass attitude of the desk worker that day made me never want to return. The only reason this place deserves it's 2 stars is bc Nikki is one of the best stylists I have found, and separately she deserves a 5+ star rating, i have been in to see her numerous times, and tell her what length i want to stick at, and shes never dissapointed with her cut and styling ideas when told to do whatever she thinks, i always leave with something totally different and 10x more amazing than i could have ever thought of. (she wasn't in the last time I went in), but I would love to return to see her any time to do my hair, as she is all professional, friendly and talented at what she does, however if the rest of the staff does not magically learn common customer service etiquette I will not be returning. read more

Deanna my harstylist did a great job and cut my hair the exactly the way I wanted. She was very friendly , courteous and professional. I would not hesitate to go back to her. read more

I had a legit horrible experience here today. I always find when the younger girls do my hair they are very friendly and understanding of my needs and the look im going for without ever making me feel judged. I gotten haircuts at this location where the girls and i laughed about bleaching hair and changing hair colors all the time and like i said NEVER felt judged. Today i came in hoping for that same experience. Its around the holidays so my budgets is incredibly tight and i only wanted a trim to get ride of my dead ends. (I bleach and tone my hair myself and recent changed products and my hair did not take to it very well) anyway i sit in the chair and the woman Joe (Jo?) Proceeds to tell me how dirty my hair is. Okay? I washed it the day before (i space out my washings very carefully as to not dry out my hair) i would have been fine with anything this woman said to me as im very easy going but her whole demeanor was like malicious. She told me they have a "clean hair policy" and that the sissors would slip and give me an "ineffective haircut" okayy i tried to get more info bc i really didnt want to spend extra money and i was GENUINELY confused if she was trying to make more money or just thought my hair was gross. I gave in to the wash and when i tried to give her a history of my hair she interrupted and negated EVERYTHING I SAID. i was literally like what is this ladys problem. Told her i had a "lob" (long bob) which she quickly said "A WHAT? THATS NOT A THING" and a chemical haircut where she said "you mean Breakage?1?" All of this was said between eyerolls. At this point i wanted my hair cut and to get the hell out of there. She ask me what volume i used and i lied just to avoid her belittling. Im NO professional but i worked at sallys and know how to get my hair blonde with cheap products. She then compared me to the girls who worked there and said "see they bleach but their hair is HEALTHY." I finally said " i know my hair is fried. I used a different toner and ive never had this problem" to which she replied "NO TONER WOULD NEVER DO THIS." Uhm yea it would considering u need to put more developer on your hair? Anyway she told my i had a bloody pimple on my head LOL and made me feel like a homeless person. She was rude beyond comprehension and told me texturizing is for bangs. Okayyyyy so now my hair looks like someone chopped it with a blunt axe and i walked out in actually shock that this ladys in costumer service. Theres no actual way in hell i would go back there. This lady was acting like i did something WRONG TO HER. Im bewildered because for SUPERCUTS ive had great times with the younger girls but this is a huge GOODBYE.IF THE HAIRCUT WAS GOOD ID BE MORE FORGIVING but no ill cut my hair with hedge clippers next time and get the same result. read more

Supercuts - LIKEEEE WHAT IS THIS - Hair Salons Near Me - Carle Place, New York

The stylist Tatyana was horrible. She was very rude, harsh and terrible. I would not recommend anybody to have a haircut out there. She was yelling and rude all the time. She didn't even complete the haitstyle. She did only on one side. PLEASE DON'T GO TO THIS PLACE read more

Love love Deanna! She does an awesome job and she is so good with short hair! Thank you Deanna for doing a superb job each and every time!

I've never been to Supercuts myself but I went with my friend who needed a haircut. The woman who checked us in was a little standoffish, she asked if we made an appointment and huffed and puffed when he told her no. However, the overall haircut was very good, he got what he wanted and he was pleased with what the end result. Overall it was well, people skills- we can work on that. read more

I stopped in earlier this evening to get a much needed cut & noticed the major cutie who luckily got to cut my hair and i had such a nice, warm experience. Her name was CJ I believe.. brunette, skinny, wearing a white sweater/dress type of outfit. She was super friendly, warm, took her time and being a major cutie didn't hurt either . Haven't enjoyed a haircut that much in a long time. I hope to see her & have her again in the future, although she mentioned she was only filling in at the Carle place location?? Anyone know what store she primarily works at? CJ her name was. read more

Okay, I'm not one to write reviews, but I had to take the time to give a massive thank you to Brittany and rave about how incredible of a hair stylist she is. She took me from long basic locks to an adorable bob. She cut my hair up to my shoulders and it looks FANTASTIC. She was so patient with me, calmed me down when I looked visibly stressed about going short, and worked with the entire time. She even cut my hair 3 times to make sure I was okay with the length it was laying at. I absolutely love my haircut and the service I received! I will be coming back to Brittany for sure ! She didn't disappoint !! 5 stars from me. read more

I always used to go to expensive salons but I could only afford to go maybe once every 6 months and they were so unfriendly. I never really found a stylist that actually cared. But I started coming to this supercuts and now I can actually afford to get frequent haircuts! Brittany is the stylist I've settled with and she's awesome. She always gives me great hair advice and my hair has been so much healthier. read more

Tatiana from Supercuts from Carle Place, was extremely unprofessional. I was with my daughter explaining how she wants her hair done, and she arrogantly interrupted me telling me to move back, twice. My daughter explained to her how she wanted the hair cut, and proceeded to cut it a bit too long, and not according to what my daughter has explained. When I kindly asked her to please shorten the front of her hair, she answered with "Well this is what your daughter consulted with me.", and insisted that that was what my daughter had asked for. She further went on to take a personal phone call in the back room, came back with an attitude,and cut my daughter's hair in less than 2 minutes , and looked pretty aggrivated. She barely blew dried my daughter's hair. I would not reccomend this location at all. read more

Had my hair cut at this location about 5 times, it just got worse with each visit. The ladies are friendly but the haircut was not good. One of the girls does a nice job, the other ones that've cut my hair are not so good. They tend to rush and just try to get you through, and the result is a half ass haircut. On my last visit I had possibly the worst haircut of my life. The gal was very nice and friendly, but she does not possess the skills. Very lousy. I'm afraid I won't be visiting this location again. read more

2 stars for the young lady that cut my hair, she did a good job and we had a nice conversation. I called that morning and asked if I could make an appointment for "around 1 pm", the woman that answered said they don't take appointments, and to call just before I headed over to get the wait time. . I called around 1, she said wait time was minimal but they did have someone coming in at 1 and 1:30 pm (I thought they didn't take appointments?). I went in about 20 minutes later, and they asked if I called ahead, I said I did, but was told they don't take appointments. She then asked for my name, which I gave, as she looked at a list, and said my name wasn't there. I stated again that I had called in around 10 am, but was told they don't take appointments. She said "did you give a specific time? If you just asked about a general time, they can't take your name." I said I did, I asked about lunchtime, around 1, and she said "well you know lunchtime...." I guess they do take names, but first you have to state a specific time, and it can't be during lunchtime? I'm still confused. Probably wont come back, which is a shame, it's very convenient for me to go during their apparent lunchtime rush that they don't take appointments for (I was there at 1:30 pm, it was me and 2 other people...who had set appointments for 1 pm and 1:30 pm). read more