Jordan and the team at Soundsations are great. Very respectable and genuine people. I always love…read moregiving them my business for my personal and work vehicles. Great turnaround times. Very easy to communicate with. Spend your money here if you want good quality work.

Great service, very fast, friendly staff, and even charged me for an hour when they took longer.read more

I am writing to recognize Malachi for providing truly exceptional customer service…read more I recently brought in my car battery, and Malachi went above and beyond to assist me. He took the time to test and attempt to service the battery to see if it would hold a charge, keeping me updated throughout the process. When it was clear the battery needed to be replaced, he seamlessly handled everything under warranty--replacing it at no cost--and even carried the heavy battery out to my car for me. Malachi's professionalism, polite demeanor, and willingness to go the extra mile are rare qualities. He turned what could have been a stressful situation into an effortless experience. If you are looking for top-tier service, I highly recommend reaching out to Malachi--he is an absolute asset to the team!

This place is a gem. Just got back from buying wiper blades (which they installed) and a new brake…read morebulb (which they also installed!!). The friendliest, kindest and most helpful folks in town. Wouldn't go anywhere else.

I went to Genesis 1 Auto Concepts after another shop totally ruined the clear PPF on my Rivian R1S…read more Genesis was recommended to my by my brother-in-law who had wrapped his Porsche Taycan with them. I was fortunate enough to deal with the owner Jay who was simply amazing. He showed me how the other shop charged me for XPel PPF and installed super cheap and sticky crap. Genesis took care of my vehicle, carefully removing the old PPF and working with me to select a gorgeous Profection Diamond Blue PPF. Jay is an honest guy who definitely earned my business for life. His staff is a total reflection of him and they truly care about what they do to your car. I went from the cheapest and worst experience (hair in my PPF, no paint correction done, and total con job to the pinnacle in quality control and care that is Genesis 1 Auto Concepts. Thank you Jay!!!!!

Honestly, I wish I had taken the time to read the reviews before coming here. I came in with high…read moreexpectations because I had heard good things about this place. To be fair, the staff were very friendly, respectful, and welcoming, so I have no complaints about their customer service. However, I do have concerns about the information I was given and the overall pricing. I would strongly recommend doing your research and getting a second opinion before agreeing to any services. Some of the prices felt significantly higher than what I expected, and I left feeling like the focus was more on making money than making sure the customer was receiving fair value. I'm not saying this to attack the staff because, again, everyone I interacted with was very nice. I just think customers should be aware, ask questions, compare prices, and make sure they fully understand what they are paying for before moving forward.

Every visit here has been excellent. This is a no nonsense diesel repair shop and I would recommend…read moretheir services to anyone! Thank you to everyone here for being professional and fair with all their services!

!! BEWARE!! DIESEL TRUCK OWNERS !!BEWARE!! THEY WILL RIP YOU OFF. THIS IS NOT THEIR OFFICE JOB…read moreSITE. THEY TAKE YOUR hard earned $$$$ MONEY & LIE STRAIGHT FACEd TO YOU. They have several small claims cases against them, thousands of $$$ not refunded to customers they owe, let your vehicle sit out in the dirt up in Canyon Country, lie via text message to you they are working on your truck. Don't trust or believe Jay or Ronnie at this business. BBB has been notified several times. You've been warned and the business knows these facts too. This business also goes by TOP NOTCH DIESEL. BBB gives them D+ rating. They didnt do %hit for us.

After 8 years on the road in my RV, I have dealt with many service providers. Without a doubt, the…read morework DEI provides is of the highest quality, coupled with friendly professionalism, and it is the best I have ever had or even imagined. Their knowledge and integrity are extraordinary. I only hope I'm somewhere near here when I need help again.

Really appreciated the service Brad did on my Jeep Liberty diesel. He initially diagnosed my turbo…read morecharger when the Jeep dealer and another diesel repair shop were not able to. Brad also found hard to find parts as well. Will always take my Jeep back to DEI when I need service in the future.

Long overdue review. Scott has done a number of servives on my Turbo S, always done right and quick…read moreturn around. Then i wadded up the car pretty good. He went through the whole car and made it easy for insurance adjuster to get the ball rolling. Swapped the cage, body parts, lights, suspension and lighting and im sure other stuff i forgot about. Everything done right the first time!

STAY AWAY!!! Don't…read morewaste your money. I was recommended to this business But it cost me a lot of money to find out It was wrong!! THIS IS MY SECOND REVIEW ABOUT THIS PLACE, BUT SOMEHOW THEY WERE ABLE TO REMOVE MY REVIEW FROM THE BEGINNING OF THIS YEAR. Not only they were able to remove my review, but they found out that I have a business and they posted a bad False one star review about My business You can see in the pictures below. So unprofessional!! These guys using young guys that don't have a clue of what they're doing. I spent almost $20,000 with a starting estimate of $4000!!! every time I wasn't happy with the results, the owner, Scott, told me that I will need to upgrade things in order to make it the way I want it to sound.... They installed a stereo system in my new Polaris RZR that I bought BRAND NEW about a year before bringing it to them. I spent so much money and it sounded so bad but every time I came back he told me that I will need to upgrade to a bigger company to get the sound that I want. First, he said I'm gonna need to add a subwoofer. Then he said I'm gonna need a bigger subwoofer. Then he said I'm gonna need one more subwoofer. Then he said I'm gonna need a bigger amplifier. Then he said the speakers are too small and we're gonna need bigger speakers. He even told me at one point that it needs to be heard good from the back of the RZR when it's parked and not if you are sitting in It... CAN YOU BELIEVE IT??? I ended up taking it out of their shop and getting someone else to take care of it and fix everything for me. Only then I realized the big mess they did and why things we're not right. They messed up all the wiring in my car, they broke pieces and they never took responsibility for it. (See pictures) After I posted the review about them, they decided to find my business and posted a 1 star review about my business by a person who is affiliated with them. And they posted such a nasty fake bad review about myself and my company. I'm not sure why they chose this way instead of taking responsibility for the bed experience I had and the horrible workmanship that they did. They spent a lot of time and effort into my car, but when you don't know what you're doing it doesn't matter how much time you put into it, it would never be done right. I'm really hoping he will not be able to remove this post again and everybody can see the pictures and put it together and figure out what kind of unprofessional personal or in this business. I highly recommend you to move forward and find a different business to do whatever you need to do on your car.

Overall, I had quite a memorable experience at this dealership. Not only did they accommodate my…read more2-hour, $150 Uber ride there, but they also graciously gave me their time and effort over the course of 10 hours on top of a great deal. Embarrassingly enough, while I was on my way there, I realized that I was actually purchasing the manual version of the GR86 Premium I had been searching for over the past several weeks. Up until that moment, I had only ever driven automatic cars and was specifically searching for an automatic GR86 Premium. Not only did they beat every written offer I had received, but they also allowed me to complete a pre-purchase inspection, taught me how to drive manual, and even had their wonderful porter drive me home afterward. I wish I could give 5/5 stars, but unfortunately, they fell short on their promise to remove the black tar(?) stuck to the back of my car before we drove off. I'd especially like to recognize the people below who helped me throughout the experience: Cody - Not only did he continue teaching me how to drive manual, but he also drove me home for 2 hours from 10 PM-12 AM! He is one of the most genuine and kind people I've ever had the pleasure of meeting. Kelly - The definition of personable. She not only taught me how to drive manual, but also taught me a lot about myself. I wish she were my aunt. Ashley - The salesperson assigned to me. She was communicative and transparent throughout the entire process. Mr. C - His enthusiasm truly shined through. His service is impeccable. Chris - Competitively beat my written offers with a smile on his face. Mike - Explained every single detail about finances and the world of manual sports cars. Really fun to talk to! A dream experience for my dream car!

Avoid Mazda of Valencia at all costs…read more I had a 1:00 p.m. appointment on 7/26 after multiple calls and texts with Romero regarding a Mazda CX-50 Preferred. Romero presented himself as though he were handling the sale, but upon arrival, I learned his role was apparently to call prospective customers, quote preliminary deals, and entice them into the dealership. I drove from Los Angeles after confirming the pricing. Once there, the numbers were materially different, and the two vehicles I was told would be washed and ready were both dirty. We were also passed among several employees and repeatedly had to explain what had already been discussed. The entire process was disorganized and poorly managed. Around 2:30 p.m., General Sales Manager JT Taylor, also known as John, entered the conversation with what he called the final offer. I showed him my text exchanges with Romero, and JT pulled out his phone and photographed my screen to capture the messages. Despite seeing what had been represented, he returned with numbers that were nowhere close. At that point, I understood that no deal would be reached and was prepared to leave. I calmly stated that this was the classic dealership experience I intentionally avoid, which is why I used brokers for my last three vehicle leases. I specifically explained that my frustration was with the overall experience and was not directed at JT personally. Nevertheless, he became defensive, raised his voice, and refused to de-escalate despite my repeatedly asking and gesturing for him to calm down. He then announced that he was "ex-military" and that he "doesn't get down like this." I am still unsure whether that was intended to address the pricing discrepancy, intimidate me, or demonstrate a very large ego with very little managerial judgment. Whatever the intention, it was inappropriate and remarkably unprofessional. The most absurd part came when I asked for his business card. JT repeatedly responded, "Nah, it's okay," because he believed I would leave a negative review. I requested it three times, and he only provided it after another employee intervened. For context, I have worked in financial services for nearly two decades across retail, private, and investment banking, serving clients from all walks of life. I cannot imagine refusing to provide a client with my business card because I feared negative feedback--or one of the associates I lead doing so without serious repercussions. This was not an inexperienced employee having an awkward moment. This was the General Sales Manager displaying hostility, poor judgment, and an apparent fear of accountability. A business card is not permission to leave a review, and hiding it does not prevent a customer from documenting an experience. After his repeated refusals, I recorded the interaction, including him saying, "Nah, it's okay." I also have the text exchanges, call records, and supporting documentation. Mazda Corporate has opened a formal case, and I will provide them with the full record. We also had an appointment at the neighboring Kia dealership, but two Mazda employees told us both locations were under the same ownership. After this experience, we skipped that appointment rather than risk encountering the same lack of training, professionalism, and accountability. JT Taylor, respectfully, if you are comfortable invoking your military background during a disagreement but frightened by a Yelp review, customer-facing management may be the wrong profession. Reviews are not threats; they reflect the service provided. I have leased two Mazdas over the past ten years, and this was easily my worst dealership experience. Save yourself the drive and aggravation. Professional management addresses concerns--it does not raise its voice, make intimidating remarks, and hide business cards.

Now I don't have a Mustang. Far from it, a 2010 Mazda Miata. But you know what, I wanted to find…read moresomeone who would take my suspension needs seriously, and Derrin picked up the phone! This man is truly a kickass mechanic in every sense of the word. Does the job right, the first time, and listens to what you, the driver/customer wants. There is a REASON why his shop is fully booked on most days that end in a "y". Wild Pony is where you go when you want PERFORMANCE upgrades done on your car, bar none. When you want work by someone who races, wins, and loves doing it, give Derrin a call.

The owner of this company or mechanic shop you call it is a complete scammer. He's completely…read morefraudulent. He will commit auto fraud to build your invoice up. He will make bluffs to scare you. Send you threat full emails that he's going to take everything off your car and put it in the street. I had a 2017 Mustang GT performance package level one that comes rear end. He said that I need new discs and plates in the back of my rear diff that would cost over $2000 but my rear diff is a It doesn't even have discs plates he thought just because I was a new Mustang owner. He can get over on me. My car was also to a state referee of and committed fraud with them as well. I would stay away from the shop the owner he's at the stage of his life where he's not making money like he wants so he's starting to rip everything off that comes into his shop. If you go to his Google reviews, you'll see he has not done one has done this to multiple people. I have filed a lawsuit against him and reported him to the automotive bureau and if any of you guys had this kind of issues with him, I would definitely report him. I want this to be known in the state of California that this man has done this to multiple people and if you've been done wrong by this owner, Darren and wild pony motorsport, I highly recommend you take legal civil actions against him you will win.