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Super Vacuum

1.0 (2 reviews)
Open • 9:00 am - 5:00 pm

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2 years ago

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Charlotte Appliance

Charlotte Appliance

(36 reviews)

$$

Charlotte

Today we had a beautiful French door GE refrigerator delivered. Our first impression was top notch!…read moreAngel and Joe were a joy. Because we originally had a copper water line---they removed some of line and installed a grooved line to prevent any kind of leakage! You will NEVER find this kind of professionalism at a big box store---DON'T waste your time. We placed our order over the phone and spoke with Michelle. Another professional that truly has what it takes!! About an hour after Angel and Joe left, we received a call from Melissa----their customer service is fantastic!! Thank you all very much for taking such excellent care of us!! We rate this company a 10 Warm regards, Juies and Terry G

I purchased a flat top stove from your store approximately one year ago. I was not looking for a…read morebargain appliance, only something dependable and safe. The sales representative recommended this model and assured me it was a good purchase. Recently, the stove began malfunctioning. I set one of the burners on low heat and stepped away briefly. Within a couple of minutes, I smelled something burning and returned to find my food badly burned and smoke throughout the kitchen. The burner clearly did not regulate the temperature properly. This is no longer just an inconvenience -- it is a serious safety concern and potential fire hazard. I am extremely disappointed that an appliance only one year old is already defective and unsafe to use.

Orville's Home Appliances

Orville's Home Appliances

(13 reviews)

Purchased our new home and bought all kitchen and laundry appliances from Orville's in June 2024…read more They came and installed our new washer with brand new hoses and we assumed everything was great. Friday 5/9/2025 I began to notice our hardwood floors feeling wavy by the washing machine. I felt the floor in areas I could reach, and it was not wet in the front. The machine is in a tight space about an inch between the wall and appliance. So, I shined a flashlight to see in the small gap between the wall and the machine and noticed it was wet in the back and the hardwoods were discolored from water. I immediately called the Greece store where we bought the washer. I told the women about the issue, and she informed me it was under warranty still so gave me the number for GE. I made a service appointment with GE and the technician came out to look at the washer 5/14. When he came out to diagnose Pat discovered indication of a leak coming from the hose. He then went onto say during install sometimes the installer cross threads the connection creating a not so tight seal allowing water to leak. As a result, this has led to significant damage to our hardwood floors. I then went to Orivlles with this new information. I supplied photos of the connection, and the floor damage. I also supplied the technician note from Pat who came out which says...WORK PERFORMED EXPLAIN OPERATION FILL HOSE IMPROPERLY INSTALLED PROBLEM DESC DEFECTIVE FILL HOSE (HOT) . Brian from Orville's calls me this morning and says to use my home insurance. Well its not covered by home insurance because it was due to improper installation which cross threaded the hose making it defective and creating a major leak which had been going on slowly over time due to poor install. I WOULD THINK TWICE ABOUT WHO YOU PURCHASE FROM AND SAVE YOURSELF THE MONEY AND STRESS IN THE LONG RUN! NOW WE ARE OUT THOUSANDS OF DOLLARS DUE TO FAULTLY INSTALL FROM ORVILLES.

Moments ago new dishwasher installed. My 3rd appliance from Orville's. Brian at Ridge Road West…read moresuper helpful in selection process making sure I had correct dishwasher height. The delivery and install gentlemen were fantastic, knowledgeable and professional. I'm very impressed.

Upstate Appliance - Upstate Appliance

Upstate Appliance

(9 reviews)

I was connected to Upstate Appliance through New Leaf Warranties for the service repair on my LG…read morerefrigerator after my freezer died. James was supposed to come out to fix my LG Refrigerator on Wednesday, June 11, 2025. I contacted James that morning via text to provide him my husbands contact information as he would be home in order for the repair to be done. James texted me back 10 minutes later stating he had a migraine and was taking medication to try and get rid of it and he would follow up to let me know if he would be able to still arrive in the afternoon or if he would need to reschedule. I again asked James to reach out to my husband as he was the one working from home for James to do the repair. James never showed up, never called. I attempted to call and text James at 4:00 that day to reschedule. He did not answer nor did he return my calls. Today, through New Leaf Warranties, I was connected with James. As I was trying to express my frustration and need to get the repair done, James hung up the phone in the middle of my talking. When I tried to call back, James did not answer. This is very unprofessional to 1 not show up for schedule repairs and not contact customer to reschedule and 2 to hang up the phone when someone is speaking. I will never use Upstate Appliances in the future after this type of service.

In response to earlier post, I take it back. Found out he had death in family and that's why he…read moredidn't call or show up. Sorry but I was upset to as had both my dryer go and my roof leaked due to heavy rains. It was a lot to deal with but not the same as his unfortunate circumstances

County Wide Appliance

County Wide Appliance

(14 reviews)

Lincoln Park

A few days ago I had service call for my dryer. A man named travell showed up and immediately…read morethings didn't look right. In the end there were three cop cars pictures and statements taken due to a boxing match in my entryway​ and kitchen. See the picture? I'm defending myself and my own home. It started when he tracked in snow three times for forgetting various items and when I noted the water Trail he snapped and said " you ain't tell me to put them on " I declined to pay credit card and said I will call the company and pay it myself and I'll be sure to mention your attitude. He purposely scuffed his boots all the way down my wood floor to spite me and the brawl was on .This is not the same County Wide this is different and I've seen it in the other reviews. Do not use this company

My washing machine starting making an awful noise one day, only during the rinse/spin cycle. I…read morecalled to make an appointment and got in as quickly as my schedule allowed. They asked a few questions over the phone to get a basic idea of the problem(s). I wasn't entirely pleased at the cost of just the service call (~$100) but realized that it takes into account the knowledge of the tech and the rising costs of everything. The gentleman called to let me know he'd be at my home in about 20 minutes, and was early into my two-hour block of time. Thankfully the issue was able to be fixed on the spot and the tech had all the parts needed. The final price was very reasonable and I will gladly call this company again if needed.

Super Vacuum - homeappliancerepair - Updated May 2026

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