I am sharing my personal experience with Super Turf 1 LLC so other homeowners can be aware.
I trusted Super Turf to take care of my lawn at my property in Suwanee, GA. This has been very frustrating because my lawn was green and healthy last summer, supported by dated photos and a tenant statement. This spring, my lawn became severely brown and damaged while nearby lawns in the same community were already green under similar weather conditions.
What makes this especially disappointing is that I repeatedly tried to understand what happened and asked for a clear written explanation. In my experience, I did not receive proper written treatment statements, product information, applicator information, or post-application watering/care instructions after services. The yard signs I saw appeared to be advertising signs only, not actual treatment notices. Several neighbors who are also Super Turf customers shared similar concerns about not receiving written treatment notices or post-application information.
I later obtained an independent sod replacement estimate. The contractor inspected the lawn and described the condition as damaged Bermuda / over-fertilization, noting undissolved granular fertilizer on the soil and in the remaining Bermuda grass. The estimated restoration cost is $8,393.84.
I have since submitted a complaint to the Georgia Department of Agriculture. An agriculture inspector visited my property, reviewed my evidence, and collected information, including neighbor statements. I have also filed a civil claim against Super Turf 1 LLC in Gwinnett County Magistrate Court, Case No. 26-M-23450, seeking lawn replacement costs. The court and regulatory process are pending, and I will update this review after the case is resolved.
This is not something I wanted to do. I gave the company opportunities to provide a clear written resolution, but in my opinion, Super Turf has not taken responsibility or provided a reasonable path to fix the damage.
If you use this company and experience similar lawn damage or missing treatment notices, I strongly recommend saving all photos, service records, yard signs, and communications, checking Georgia's pesticide application notice rules, and seeking reimbursement if appropriate. read more