Eric is a great service manager.... Greg in Sales is easy to…read morework with, and strives to sell you the best vehicle to fit your needs. Highly recommend.

How to recall done on my Chevy 2022 diesel and now it will not pass smog. I've 1500 miles and the…read morecodes will not reset.

I bought a truck from Corning Ford and I'm still having/had a horrible experience…read more So first let's start from the beginning. Me and my family were in the 2018 Camp fire and lost everything we ever had. We finally found a house months afterwards and was able to get my fiancé a reliable car due to her Dodge being in the actual fire and being damaged. Shortly after that we gave birth to a beautiful baby girl. After my daughter was born I managed to save up for a new truck. 2/26/21 is when I made first contact with Corning Ford and shortly there after, 3/10/21, had a truck picked out and they ran my credit. A nice 2018 ecoboost f150. However, they told me something was wrong with it and gave it back to auction. We continued to search for a truck because my credit had already been ran and we started looking at a very nice 2018 f-150 V8, but it had a shattered moonroof. Holes through the glass, they said they didn't know the story but it was bad. 3/17/21 it finally shows up. 3/21/21 the moonroof came in. Keep in mind they haven't asked another question about my credit or paystubs or nothing. 3/23/21 I come in and get the paper work done, sell them my expedition, though I still got to drive it because the F-150 wasn't ready. I get home that day and start sending them 2 of my best looking pay stubs and insurance information because that's what they wanted. I didn't have that stuff on me because I'm new to this process and just didn't know . I sent them everything they asked for. Still no issues with my credit or pay stubs. Finally the day of, 3/30/21, and I was extremely excited. I declined a test drive because I had just gotten off a 12.5 overnight shift at the hospital and was very tired. However, the remote start system wouldn't work so they took the truck back 3 different times to no avail. We agreed to come back some other day and that they'll take care of it for free. The same day, 3/30/21 they call with issues about my pay stubs. So I downloaded an app that day and sent them screenshots. 3/31/21 I get a call real early in the morning, it's a manager of some sort, Pete. He told me my pay stubs are an issue and want the 3 most recent ones. He told me word for word over the phone, "f this didn't get cleared up I wouldn't have a truck" So I asked," why do I even have the truck then?". He said, "because I didn't know about it". So now I'm shaking like a leaf, scared out of mind. What if this doesn't work out and they want the F-150 back. Would my credit be wipeout, would I even have a vehicle to drive?! What about getting to work and taking care of my daughter. I send the three most recent ones to Cade, the fella that's been selling me the truck because I didn't have Pete's info. I told Cade, I'd much rather deal with Pete or literally anyone that had more experience and could be more clear to me and tell me what they need. Never herd back, must be cleared up, who knows. Then I get on Facebook and see Corning Ford had made a post about my old Expedition. They clearly didn't like it and put quotations around a sentence that I never said. I was very upfront about the expedition. They also had their own opinion about it that they shared which made me feel embarrassed and made even more uneasy about F-150. They bought it sight unseen, but Cade took my keys and did look at the expedition on 3/23/21 when I did the paper work. They didn't say anything then. So as of today, 4/1/21 I'm still unsure if "they" are happy with my credit and stubs and have a tremendous feeling of anxiousness and anxiety. What if they want the F-150 back? So as a first time buyer, this has been a horrible experience. I'd never recommend Corning Ford and dread having to deal with them in the future. To be clear, I currently have the F-150... for now. They also take criticism and reviews horribly. I've been arguing with on social media for a long time and through phone calls. I had to tell them to quit harassing me. It's a very uncomfortable situation.

Absolutely incredible service!! Had an emergency problem coming down from Washington and they got…read moreme in day of, and made sure I was good to go for another long day of driving. Would recommend victor and his team again and again.

Went in early for a smog test and the man at the desk was able to accommodate me. Gave me realistic…read moreexpectations and was honest during the whole visit. I appreciate it a lot. I would go here again if need be.

Amazing shop. Put a yelp request for service on my daughter's car. During the last 100 degree…read moreheatwave she called me panicked that her fan was working in her Altima for her A/C. Messaged me at 7:30a the next day and fixed at 10:30a same day. Incredible service!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back