Under staffed and more expensive than a smaller shoe store a few miles away... however the staff in…read morethe store was nice

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Great service provided by Emily. She greeted us as we walked and introduced herself. She was the…read moreperson that helped us during the visit. She was patient and kind as we were looking at different options. She was quick to retrieve shoes I wanted to try. Offered alternatives if I was unable to find what I wanted. She shared their selections are limited compared to the other locations. She recommended we also try the Falmouth location for a better variety. She also shared they have a bigger discount selection. This chain has a lot of great brands and options, the prices are not "cheap" most of the shoe brands i liked were $100+. Because of the smaller size of the store, they had limited size options for certain styles. They had a nice selection of shoulder bag and socks. Easy location to find and park. If I'm in need to shoes and in the area, i would definitely stop here again.

The salesperson/manager was insulting and talked to me like I was ignorant. The men's section has a…read morebetter variety of products versus the women's. I like to shop local, but I will never step foot in this establishment again. After reading all the reviews, they are spot on with the employees being rude. Had I read the reviews first I would've saved myself the trouble. You would think they would have replaced the manager with someone who is not creating a toxic work environment.

Cool building, plenty of parking a decent selection of shoes for everyone…read more We were greeted on the way in and informed that if we needed any help or had any questions, which shouldn't hesitate to ask. They had so many options for running and walking shoes - colors and styles and really great discounts. We ended up buying shoes, all of which were at least 40% off. Such a great deal in a store! Usually I only see these types of discounts online. We bought some for me and some for my niece. I was also able to buy running gloves! The person at the checkout was so nice and upbeat as well. Such a great experience. I just wish I lived closer. Worth stopping to look at running shoes.

Friendly staff members and a wide selection of shoes! The employees are always extremely friendly…read moreand go out of their way to help you. Compared to other places in the area that I've been to. New Balance fair exceeds them in customer service! Their competitors don't even acknowledge you when you walk in. They are too busy with their faces in their phones! They never come to check on you. I've never experienced that at New Balance. Exceptional customer service from start to finish and they help you even find the best deal or sales going on. Thank you for all your hard work. Keep it up!!

This Auburn Mall location has a fairly decent selection of shoes for men, women & children of all…read moreages. The price is right too. This store is also well kept and clean, and is well designed to attract customers of all ages.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Terrible customer service. needed to return a pair of boots that were worn FOR 5 minutes and they…read morerefused to accept them as a return. BRAND NEW BOOTS. Are you that broke that you can't return a pair of boots when they don't fit right or meet people's needs???? Would NOT recommend ever purchasing anything from here.

What great service from Hal when purchasing my pair of Keens today. He was very informative about…read moreall brands of shoes in this store. I especially appreciated learning about a "wide fore front " of the foot, formerly known as my "club" foot. Lol! Cheers! If I didn't live in PA I'd make more shoe purchases here!

My wife had a great experience at Log Cabin Shoes, exchanging a pair that was a gift. The young man…read morestaffing the store was friendly and extremely helpful through the process. Honestly, one of the best retail experiences we've had.

Stopped in to get a pair of sandals when mine broke on vacation. Lots of selection in varying price…read morepoints. I picked a pair that would replace the pair that I broke, but the cashier did attempt to upsell me on another pair that was $100 more than the pair I'd picked. I had tried those more expensive ones on already and they didn't fit quite right. She didn't push harder, but I didn't love the pressure. She did offer a bag for the shoes I came in with since I wanted to wear the sandals right away, which was a nice offer. Overall, really appreciate that they were here and the wide selection offered great choices.

I don't think I've been here for a very long time - we came in to look for a pair of sneakers for…read moreWayne. The women was who were working were very pleasant & proactive. The return was seamless - and even though they didn't have the color of the sneaker he wanted, he was able to try on one in his sizes & then the color he wanted was ordered. I wandered & saw tons of great quality workout clothes @ 40% off.

Just went up there in beginning of January. I got a $20 hoodie and my brother got $30 shoes…read more We've been coming here for over a decade and I always find good deals. Their summer tent sale is fantastic. I haven't been in a few years but I think of it often. If you're not a 6-8 hour drive like I am than there's really no reason to not shop here.