*Go to Super Shoes for Super BOGO Savings Until September 6, 2022* *Super Rewards Customers! Use Super Bucks September 6-30, 2022* There's a BOGO limited-timed sales offer until September 5, 2022-buy one, get 1/2 price off of another item of equal or lesser value, and it doesn't even have to be the same as the item purchased! This includes sale items too! Double wow!! As if all this weren't enough, for every $50.00 spent, Super Rewards Customers earn 10 "Super Bucks," and can redeem them next month, from 9/6/2022-9/30/2022. I just wanted to share the excellent shopping experience I had this past Sunday, August 7, from everyone at the Super Shoes located at 1 Washington Street in the Waterville store, starting with Gloria. Gloria was the main reason I drove to physically shop in the first place. She Wowed me on the phone, with "old-school customer service" to the max! Gloria was the one who informed me of both the current and future sales, including all of the DEETS written above! She helped me to both spend and save so much money, to maximize my purchase dollars, my trip there, and my rewards account!! She treated me like she knew me, she cared about what was important to me, and was "all-in" invested in the company and the customer. The moment I walked through the main store entrance, I was warmly greeted by Sadie, who was working the register. Her friendly and sincere acknowledgement stood out as more excellent customer service. And when I was upstairs trying on work shoes she asked if I needed any help. Even though I didn't, she still looked over from time to time, with positive eye contact and a sincere smile. I was thinking about since the pandemic, how significant it's been for me to go anywhere. Trips to physical brick-and-mortar stores have decreased significantly. When I do go out as a consumer, I feel a store has that many more chances to both "Wow" their customers and retain them. Customer recognition is very important. I too work in customer service, and we're strictly trained that we're supposed to exceed customer expectations. Gloria and Sadie exemplified that 100%. Glen was downstairs "holding the fort down" in the Men's department, also conscientiously and respectfully asking customers if he could help them find what they were looking for. As I struggled to refold the unwanted pants correctly-to look nice and neat like all the others-he "showed and told" me how to tri-folded the Carhartt Men's workpants! Did you ever wonder how they get that fold looking so nice and neat, with the sizes clearly facing out towards the customers line of vision?! Unless you can figure it out, Glen knows and will probably show you too if you ask!! Other employees have been very helpful, polite, positive and respectful along the way, even if just calling for help to write this review, Emma and Melissa. Also, Lila was friendly and happy to step in and bag all my items purchased on Sunday. And because of Glorias excellent old-school customer service, I saved nearly $100.00 +/- on two pairs of Klogs slip resistant work shoes; two Carhartt Heavyweight Short-Sleeved Pocket T-Shirts, and two pairs of Carhartt Double-Front Workpants: black & mustard brown color!! a.k.a. "Hamilton Brown," the founder, with more than 130 years of a true and tried Carhartt legacy! If you have any questions, the Waterville store number is 207-873-5858. If you want too, you can tell them that a very thankful and grateful customer Toni said hello, and thanks again!! read more

Super Shoes - Shoe Stores Near Me - Waterville, Maine

Huge selection of shoes for nursing profession, servers etc and casual wear. Tons of work wear. The variety of Dansko clogs is insane at an amazing price. Best part the BOGO sale. Lots of inventory is 20-50% off regular price. read more

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Large. Selection of women and men shoes. I was mainly looking for boys shoes size 6.5, and there wasn't one pair in the store.

I did a Google search to see what time you open it says 8 AM. I show up you're not open until town wish I could give her a better review but I never even got to go inside drove quite a distance to show up and you're closed. read more

The store manager is rude.. He has a bad attitude problem. If you dare ask him a question he will most likely give you a short and nasty response. I will never step foot in this store because of him. I believe his name is Tony. Many times I would hear him talk bad about his employees in front of customers and that is terrible. He would embarass them and that should not be acceptable! If you are a store manager and have a problem with an employee you should taken them out back. He is a bully... Shame on Super Shoes for keeping him and just brushing this under the rug. I tell everyone I know about how he treats his employees! read more

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would put zero stars if I could. overpriced. not friendly staff. wouldn't take back my boots the very next day because I had them on my feet to try them on and tied them. told me if they weren't ties then they weren't worn. not impressed. now 130$ down and nothing can do about it. read more

This place has scam artist working for it. I had my wallet stolen while shopping at their store and they did nothing to correct the issue. My wallet fell out of my pants pocket while using the changing room. The only other person that went into the room right after me, was a sales associate. As I went to search for my wallet, the same sales associate tried to divert my attention by asking if I were going to pay with my Maine General employee badge. She showed no intent on helping me locate my wallet and showed no concern, instead she sighed multiple times and suspiciously paced around. Police were called and the manager became involved. We searched the small area in which I had been in, to find nothing. The store conveniently has no cameras and nothing could be done since the employee denied thieving my personal belongs which consisted of $103, credit cards, Drivers License, and banking information. I was going to spend at least $200 that day in their store, but due to this, I will NEVER be giving them my business again. read more