We LOVE this groomer - prices are right, service is above and beyond! We love being able to text to…read morebook. They're so friendly when picking up and dropping off and the boys look great - even our grumpy senior with a double coat.

I was very happy with the grooming of my pet. The groomers are very professional and friendly…read more Unfortunately, I won't be able to return because the service is too expensive.

Always do amazing service on my older dog. He comes out looking years younger. Always have trouble…read moregetting an appointment and found the easiest way is to just go in to book. 10/10 recommend

I used spawology twice before and they did a fine job with my two goldens. I even sent friends to…read morethem. But recently, (tho as I read other one star reviews... this seems to be a trend for years with Luke), the owner, seems to have forgotten business etiquette and professionalism. He is incredibly rude, narcissistic, and threatening. I now question why my dogs were so scared of going there, maybe it wasn't just the blow dryers..... I'd be scared to refer anyone to this business at this point after reading others recent reviews. I made an appointment for my two goldens months in advance knowing my pregnancy due date and baby on the way and wanted them fresh before her arrival. I always happily pay extra during services for them to not be kenneled as they are little chickens and get stressed in a kennel. Spawology cancelled on me twice via text message, never bothered to call as a business owner a never seemed very apologetic. Cancelled on me twice and then told me my goldens were difficult. I had to call myself To get them rescheduled after the first cancellation, because The business never followed up with me. I Do not recommend this business due to lack of communication, zero professionalism, and adaptability especially if you're in a time crunch. They do Not seem to be able to handle dogs with any special grooming needs, tho their website will portray that they do. You would think after cancelling on me the previous week for a Different reason, maybe he would share the love and cancel another appointment in order to accommodate, especially as I was very understanding the first cancellation. They must be very understaffed as well and unable to accommodate the appointments they take on. It also appears he has zero accountability or willingness to take constructive criticism of his business. Happy to give my hundreds of dollars it costs for grooming to another more appreciative, adaptable business.

I have been taking my 2 dogs to Furry Friends since we moved to Denver 3 years ago...They do a…read morewonderful job and such a friendly group of groomers who really want to make sure your happy with their work.. ..Highly recommend...

In response to the owner's comment on 12/21:…read more You suggested that we go to the vet as the cut looked like CANCER. The vet told us he does not have cancer & said the nose looked like it was scraped pretty deep by a razor or a clipper. It's the fact that you or whoever groomed my dog weren't transparent with what happened when I picked him up. Instead you guys tried to cover it up. ------------------------------------------------------------------------------------------------------------- Dishonest & shady business. I am putting my review here to let others know so their fur babies don't come here. My dog Yuki came out of his groom with part of his nose shaved off (See attached pictures). I noticed that his nose was extra shiny when I picked him up like they tried to cover their accident up with ointment. We didn't think too much about it as his nose was still black. However, over the next few days, whatever they put on him wore off & you can very clearly see the deep cut on his nose as it turned very pink like the raw skin was exposed. When I reached out to the business to ask about what happened, rather than owning up to their mistake and being transparent on what happened, the owner recommended that we visit our vet because she claims the cut looked like cancer OR that he may have cut it coming out of the kennel. CANCER OR KENNEL?! First off, this cut mysteriously appeared right after his grooming appointment and what kind of kennel has sharp edges for his nose to be cut THIS deep??! The least she could have done was own up to their mistake and apologize but we received excuse after excuse so now we have to resort to a negative review to warn other people out there not to bring their fur babies to this business.

Janette is a kind hearted and talented dog groomer! She has groomed my doodles a few times and each…read moretime, they look fabulous and happy when I pick them up after a few hours with Janette. I adore my dogs, so this means a lot to me. Scruffy's is fantastic- it's the only place I bring my doodles and my standards are quite high.

I have been bringing my daughter's puppy, Flor, here for grooming, and overall, we have had a great…read moreexperience. I really like bringing her here, and the location is very convenient for us. Recently, however, I started receiving several emails asking me to complete forms for appointments for other dogs. Since these clearly were not related to Flor, I called today to let the staff know about the issue so it could be corrected. I believe the person I spoke with was named Casey. Unfortunately, the way the situation was handled was extremely frustrating. While I was trying to explain the issue, she repeatedly interrupted me and said they were transitioning to AI text messages and that they were having problems with the system. I tried to explain that my concern was specifically about receiving forms and emails for other dogs, but she continued talking over me and did not allow me to finish explaining. When I told her that she was interrupting me and not letting me explain the situation, she simply told me to send an email about it. I explained that I did not have time to send an email and was calling because I was trying to resolve the issue directly. Again, she interrupted me and said she did not know what to do about that. At that point, I asked to speak with a manager. She told me that she was the manager. I asked her to confirm her name again, and she responded, "No." I then asked if I could speak with someone else or the owner, and she hung up on me. I honestly don't know how to handle this because I really do like bringing Flor here and have been happy with the grooming services. Unfortunately, the way I was treated during this phone call was extremely rude and unprofessional. I was simply trying to bring an issue to their attention so it could be resolved, and I expected to at least be given the opportunity to explain what was happening. I hope management sees this and addresses the situation, because I would really like to continue bringing Flor here. I just don't feel that customers should be treated this way when they are trying to communicate a legitimate concern.

really nice workers and my dog loves all the toys and and this is the best and easiest way to wash…read moremy dog

I won't be recommending this place. I'm incredibly disappointed by the way my final interaction…read morewith Luke & Company was handled. My dog, Buddy, had been groomed by Valerie at Luke & Company for more than four years. Valerie knew Buddy well, and for years I trusted her to care for him. Sadly, Buddy was recently diagnosed with cancer and passed away just a week ago. It took me some time to finally work up the nerve to call Luke & Co. because I wanted Valerie to know that Buddy had passed. When I called, I was shocked to be told that they could not find any record of Buddy or me as clients after more than four years of nail trimming appointments. I asked for Valerie and was told she wasn't available, so I left a message for her to call me back. The next day, I didn't receive a response so I called again. During that conversation, I was told by the manager, Annie, that I was "not a good fit" for Luke & Co. anymore. (WHAT) Considering why I was calling, that response was incredibly hurtful. My dog had died. There was no future grooming relationship to end. I wasn't calling to make an appointment or ask for anything from the business. I was trying to tell the person who had groomed and cared for Buddy for four years that he was gone. I also struggle to understand how there was supposedly no record of us being clients, yet I could simultaneously be told that I was no longer a good fit for them. I understand that businesses have the right to decide who they want as clients. But after four years of bringing Buddy here, I expected some basic respect and understanding, and I received a door slammed in my face. I simply hoped that after four years, someone might acknowledge some basic compassion and I know Valerie cared about Buddy. (I wouldn't be surprised if they still didn't tell her). Whatever positive experiences I had over those four years with Valerie are unfortunately overshadowed by how I was treated at the very end. Being made to feel dismissed by a business that had cared for him for years made an already painful situation worse.

First visit for 4 month old puppy. Have to get her used to this! She did great although a squirm…read moreworm and her groomer did his best. When I went to pick her up she stopped at each station as if saying bye. Just down the street - we will be back.

Unfortunately the business has really changed in the last few months and I would no longer…read morerecommend. It started with an unannounced change in acceptable forms of payment which was only made clear upon picking up my pup (no more credit cards). Then it was an unannounced change in costs for services, again, also found out after services were rendered. I called and made an appointment, showed up for the appointment today, and I was told "we don't have an appointment in the system and we're fully booked today." No attempt to right the wrong. 3 egregious issues and no change in how they treat their customers. Proceed at your own peril.

Very sweet staff and responsive with scheduling. They even gave my Great Dane a pretty pink bowread more

Always outstanding! Excellent customer service! No matter who you get it's also perfect! my sweet…read moregirl Pumpkin loves her spa days!

The staff is wonderful! They're a hole-in-the-wall place on 20th and Youngfield in Applewood area…read more Took a bit to find since signs weren't in clear view. But I'm very pleased with them. 5 stars for sure. Did so much better than petsmart where they aren't doing mail trims due to short staff so I'm glad I found Pawsitively clean. Great prices too. I'll be back with my pup.

I am beyond happy with the services provided here. This was my mini Goldendoodle's first grooming…read moreexperience and it could not have gone better! Ernie had a great time and he looks amazing. You can tell each person at this groomer truly loves dogs and loves what they do. I cannot recommend them enough!!

Julie groomed my previous Yorkie for years and always did an excellent job and took such good care…read moreof my nervous little Abby. Now I bring my 2 new puppy mill rescues to her, a Yorkie/Maltese mix and a Cavapoo. My Cavapoo is frightened of everything and Julie takes her time with her to help her feel more comfortable. My Morkie is a little sassy and Julie does such a good job with her as well. They always look fabulous! One of the most important things to me when I originally started with Julie, is that she grooms one dog at a time so your dog isn't sitting around in a cage for hours waiting their turn. Even though I have moved further away, it's worth the drive!

I have been going to FF and, more specifically, Julie Rosa (the owner) for over 4 years now. She is…read morewonderful along with her staff. Her place is always clean. Staff is always friendly. I trust her with my two boys (6 yr old toy poodles) wholeheartedly! Whenever I go there, I know they are in good hands which makes their experience and mine less stressful. I love Julie and her staff! I highly recommend this establishment.

Joel is the owner of super pups and is more compassionate towards your dog than people…read more Prices are great, service is quick, and he cares about dogs

Been bringing my most beloved Colorado mountain dog to joel for several years now and am always…read moresoooo happy everytime he goes for his grooming! Joel definitely knows what he's doing and does it well and in a very time efficient manner:) another thing I love is that he doesn't put them in kennels with the big loud dryers which are super scary for dogs! He does everything by hand:) I hope he never retires because I don't think we would ever find another like him!