Took good care of service requested. Was fair and pleasant to work with and will hire again. Thanksread more

Don't look any further. You found the best company. My second time for duct cleaning was as…read moreexceptional as the first. Courteous , efficient, honest and reasonable. Not only can they clean ducts and vents but also repair as needed.

I just want to say what amazing service we received today from this company. We called at 9:30 am…read moreand Ronnie and Kyle arrived at noon. We are a new customer and did not have heat. These wonderful men told us exactly what we needed to fix our situation. I cannot say enough about the wonderful customer service, the professionalism and general wonderful personalities of the people of this company. I would recommend RJ Groner to anyone that will listen. Thank you for such a blessing

BEWARE!!! They do not back up their warranty and they are way overpriced. I had a guy come out to…read morethe home to give us an estimate on a new boiler, new water softener, and mini split units. I explained that I would like to get the boiler up and running for the winter, as we had 3 quarter of a tank of oil, and we wanted to use most of it up before replacing the boiler. He said no problem; I'll schedule for a guy to come out and see if they can get it running. The Tech comes out and was able to get the boiler running. He explained, if the boiler stops, just call and schedule, as it will be under warranty, as long as it's the part wrong. Not even a month, and the boiler went down again. I call the office, and the lady that answered the phone, tells me the same thing. If it's the same part, it's covered under the warranty. The guys come out and fix the same part again. Mind you, we had no issues with any of the repair guys, they were great. The guys call the office, and spoke with Nancy, who tells them we have to pay for the repair, it's not covered under the warranty. I wasn't going to argue and not pay, as we didn't want the Techs to get in trouble, but the Techs left and said they would deal with it on Monday. We decide to call and talk to Nancy, who had already left for the day. We asked the answering service to have her call us back to settle this, as we didn't want the guys to get in trouble. She sends a text message stating my husband threatened them, and she will be sending the money back from the first repair and will no longer do business with us. I responded to the text, that no threats were made, and every repair company has a labor warranty, and the parts also have a warranty. No response back. We did receive the estimates in the meantime, and I about choked when I saw the estimates. I know material is high in price right now, but they are taking your arm and leg too. I decided to call another company out of Lehigh Valley, for the water softener, and they were $7000 cheaper than RJ Groner. Also, the equipment that RJ Groner was pricing out for us, was not as good as this new company, either. Won't ever call them again for anything, but people need to know, they will rip you off if you don't question things or get other estimates.

Great company easy to work with. Al is very professional and listens to any concerns you may have…read more Job was completed are cleaned up No Worries

This company was hired by a fire restoration company to clean my duct work after a house fire. They…read morewere unprofessional as they left my doors wide open when they left the residence. They also unplugged my sump pump for no apparent reason as I am in a flood zone and rely on a sump pump for my basement not to flood. I would not recommend this company. Their care of other people's property is less than acceptable.

I scheduled this company to install a water heater that I had purchased and was quoted $187 per…read morehour depending on how long the job took when I spoke with Charlie. The technician who arrived was a different person. He arrived at approximately 9:30 AM and finished cleaning up and removing the old heater around 11:22 AM (under two hours on site). After the work was completed, I was presented with an invoice for over $800 based on 4 hours of "port-to-port" billing that had never been mentioned when the job was scheduled. When I questioned the extremely high bill, the technician first said it included an hour of travel time. I pointed out the company is about 20 minutes away. He then said the charge also included time loading his truck, even though I had purchased the water heater and he did not need to bring any major parts for the installation. While preparing the invoice, the technician spent about 15 minutes on the phone. I then personally called Charlie (the person I originally spoke with). During that conversation, Charlie stated a half hour port-to-port travel charge should apply, but no port-to-port billing had ever been disclosed when the job was scheduled. Charlie said he would call the technician. After that conversation, the technician returned with a revised invoice for 3.5 hours totaling over $600. Because I was quoted an hourly rate based on the time it took, I paid for two hours of labor based on the quoted hourly rate, even though the work itself took less than two hours. After mentioning the situation to a neighbor, they told me they had a similar experience with this company involving unexpected travel charges. If you consider using this company, make sure you get all pricing and billing policies in writing beforehand -- or better yet, save yourself the stress and money.

Quick response? yes, within 12 hours of the call…read more Price ? exorbitant, 1K labor for an hours of service, including travel. Not happy.

Easy to schedule. On time. Very pleasant. Explained what they were doing & did an excellent job…read more Cleaned our dryer vent properly. Something another dryer vent company failed to do. Very reasonably priced. Highly recommend! Will definitely use this company again!

They answered my inquiry the same day. Went out to our salon 2 days later and gave us a quote and a…read moreweek later service was complete. Can't beat the price either!

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

The most professional, experienced and considerate service company I have found so far since…read morerecently moving to PA! I would give this company 10 stars if I could! My propane freestanding stove required serious repair. The service tech was able to resolve the issues quickly. Although parts were required to be replaced (the stove was 1988 vintage and had no documentation of having been serviced), everything was completed efficiently and earlier than expected. A very satisfied customer.

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

We had the pleasure of working with Mike Caiazzo from Caiazzo's Heating & Air Conditioning, and we…read morecouldn't be more impressed! From the moment he started the job, he was meticulous and incredibly neat, always cleaning up after himself at the end of each day. Mike custom-built insulated ducts in our attic, specifically designed to fit our house, and went above and beyond by elevating them off the floor. Not only was his work top-notch, but his pricing was very fair, and resonable, which made the entire experience even better. Beyond his excellent work, Mike is such a kind, respectful, and professional person to work with. If you're looking for a reliable, skilled and trustworthy HVAC professional, Mike is your guy!! Highly recommend Caiazzo's Heating & Air Conditioning! David and Lucia Ciuppa Hardwick NJ

I had work done by this company, and could not be more appalled at the outcome. Firstly I was…read moreovercharged, (this coming from another company after the fact). Second, the work was done incorrectly and caused major damage because of this companies mistakes. Before going to another company I attempted on several occasions to settle the matter and have the mistakes fixed. However, I was blown off and told I would be called back, which never happened. Do yourself a favor and take your hard earned money elsewhere.

We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

Do Not Recomens! My wife and used Edwin Stipe for a/c and heating needs. We signed up for the…read moreservice plan to have it checked once a year to service our system and make sure everything is working correctly. The service man came out and stated we needed a new upstairs heating and a/c unit. We just had the blower replaced three years prior. The gentleman told us the unit is getting ready to expire and he recommended a new a/c and heating unit at the cost of $16,000 to $20,000. We got a second opinion. Thank God we did. The unit is working fine. The gentleman that came out said there was a wire that powered up the unit was very loose and could cause the system to eventually not work. He repaired the connection. To date, we have had no issues with either one of the a/c or heating units. Note: the gentleman that came out to service our units were highly recruited by Edwin Stipe to work for them. People, beware of the scams that Edwin Stipe uses in increase their new unit installs to increase there total sales for the year!

Taylor's Mechanical was great! So glad to have someone experienced and give the feeling you can…read moredepend on them! Roy the owner called me immediately when I was looking for someone on Yelp...AND IT WAS SUNDAY!! Nobody does that anymore! Heck...the other people I looked into didn't even have time for a call or quote.

technician showed up prompt and cleaned the area as he went along. I was disappointed in the amount…read moreof time it took to install. seemed like this was not a 4-5 hour job.