This is not a supportive gym for its athletes, unfortunately. There have been multiple communication flaws, not only that I have personally experienced, but other moms that had their daughters enrolled have discussed with me.
The final straw was when I not only emailed the gym manager, but also submitted a notification of absence for ONE team practice thru their online portal, and they cut her from the team. They never returned or acknowledged my email to inform me this would be considered "unexcused", and they then removed her from the competition team mid-season.
This kid was enrolled 5 days a week at CDA between both her tumble classes and her team practices, and this was her only missed team practice, but cost her the spot. We are very aware this is a team sport and success of a team requires its members to be present, but if they had responded to my email to inform me this would be unexcused, I would have held her back from the family visit - as ridiculous as that sounds to say. Cheer is not something I have ever pushed. She loved it to her core. She is 7. She was absolutely crushed when I told her they removed her from the team despite how hard she has worked.
Not only was this emotionally devastating for her, the financial burden we won't recoup is impressive. Just my own immediate family has spent over $5000 we won't get back for flights and hotels that are non-refundable associated with travel for these competitions she now cannot participate in. We have grandparents and extended family that also booked travel in anticipation for this, and the ripple effect seems to be never ending.
This was her first time being on a comp team. It was supposed to be a supportive, uplifting and positive experience. She didn't deserve this, and I cannot support this business further. I am not one that typically writes reviews but hope this may spare another little girl some heartache in the future. Find another program that has better communication and morals. They don't deserve your business or frustration. read more