My husband and I were vacationing at Depoe Bay, when we got a warning light on our dashboard saying…read moreengine coolant overheating. We just got our 2017 Ford C-Max hybrid last December at Kendall Ford in Vancouver, and we were concerned about driving home with an engine light on. So, I called Newport Ford and talked with a very nice guy named Tucker. I told him about our light, and he said they were taking appointments for Fords the following week Tuesday. When I explained our situation (this being Wednesday, and we were going home on Friday), he asked if I'd give him a minute to talk to the guys to see if they could help us. He was really only gone a minute when he came back and said if we could bring the car in first thing the next day, they would take a look at it and see what they could do. We were there at 8 am on Thursday morning and we waited about 2 hours when we got the good news that it was just a sensor that needed replacing and there was nothing wrong with the engine. Tucker said he could order the part and have it by the next morning (Friday), and even knowing that we could get safely home and get it fixed there, we decided to let Tucker take care of it for us. We took the car back in on Friday morning, and an hour later we were on the road with no red lights on our dashboard. I know this is a long story, but I'm 83 and my husband is 90, and we took great joy in knowing that there are some wonderful young folks out working in our world who are willing to go the extra mile to be helpful. The sign on the door to this service department says the dealership has just reopened under new management. I don't know what the old management was like, but I can tell you the new management gets an A+ from this retired teacher. Thank you to the whole team at Newport Ford for a great job well done

I am beyond thrilled with my "new" Hyundai Tucson from Power Ford Lincoln City, Oregon!…read moreThanks so much to Nestor Fernandez and Stacey Ehrenfelt for their assistance and true service after the sale. Totally loving my car!

I just want to say that I was in your Dealership this week, and your Salesman Craig Ludwig assisted…read moreme looking for my next truck. He was very professional, non pushy, and put me at ease as I don't do well being at car dealerships. I want to give Power GMC Chevrolet recognition for adding Craig Ludwig to your Team! Well Done! Kelley OHara

I purchased a brand new Blazer in March. Took it in for its first oil change in May, and the tech…read moreleft oil smudges all over the floor mat, door, and seat. I emailed and left voice messages for the service center to see if they could clean or replace the mat (which is still stained) that were ignored. I decided I wanted to cancel the service warranty, since I will never go back there. When I purchased the vehicle, the finance manager told me the service warranty could be canceled and refunded on a prorated basis. Over 6 months later and nobody will return my messages. I have tried getting help from GM directly, since I financed through them, and they told me the finance manager has to send me the forms. Impossible since all voice, email and text messages to the salesman who sold me the Blazer, the finance manager, and the general info line have just been ignored. I'm going to file a complaint with the state and a small claim this week. Go elsewhere, there are plenty of dealerships that won't straight up deceive you like Power of Newport.

I thought the sales manager was kind of a con man--really underhanded tactics that completely…read moreruined the sale for me. We ended up walking out and going to Grandpa's Toyota instead. They were much more upfront about pricing and financing. I won't buy from a dealership I can't trust.

(Will edit later) Went in Monday, made an appointment for…read moreTuesday 3:00, I had school, but they still let me come even tho I'd be late, they'd let the team know. So Tuesday came around and I found out that my key fob generally just didn't work, so they checked if they have any spare, they sent selling them anymore, so they gave me a number to a 3rd party seller that has key fobs that would work. And I also told them about how my lights kept turning on even tho my truck was shut off. They diagnosed it in I believe 40 minutes. My shifter to turn on/off my high beams was shorting, causing my lights to turn on and drain my battery. I get to take it in this Friday, will update after it's fixed, today (Friday April 17th 2026) I finally got it repaired. It was totally worth it, they gave me a new light shifter, and it sounds so soft. 100% worth it. (Also saw them take out the red car. Congrats to who bought it)

took my truck to Power as their website stated they have express lane for oil change. They were…read moreEXTREMELY rude and unprofessional! I took my truck to Albany where they were friendly, accommodating and professional. They have gotten numerous new customers thanks to Powers bad service. The service you get in Albany OR is worth the drive!

Drove about 1 1/2 hours after communicating with John about the purchase of a vehicle. He sent a…read morevideo of the vehicle from a close-up view skipping over major body damages. Once we arrived and noticed the damage, he continued to say easy fix and insisted we looked at other cars on the lot. A classic car salesman experience of bad information and misleading help at the hopes of a quick deal. Would advise buying elsewhere.

Wanted to check out new SUVs. Two at the top of our list, Mazda CX50 hybrid and Honda CR-V hybrid,…read morewere available at Sunwest. Everyone was friendly from the moment my boyfriend and I walked into the dealership. They gave us the keys and said for us to take as we want with each car. We decided we liked the Honda and purchased it the same day. I believe they gave us the best price possible.

I purchased my vehicle from them in February. Granted it is my responsibility to inspect everything…read morebut I wouldn't think they would sell me a car with a tire that had an almost splitting side wall. I can see where the previous owner hit a curb pretty well and took a gouge out of the tire. I ended up needing to buy new tires the next day after buying the car. Not something I expected, typically you budget for that. Anyways, I thought I would have the car serviced there because the selling department and servicing department are two different ones. I needed an oil change & tire rotation. I asked twice if they rotated my tires, they said yes. I got home and I knew for a fact they did not because one of my wheels has a small mark of yellow paint on it. I ended up going to Les Schwab for the rotation (love them). I called them the next day. I inquired if they rotate tires, which he said yes. I informed him that I was in yesterday for service and they did not rotate my tires. He pulled up my account and he said well I won't argue with you but it shows that we did. I explained how I know and he got real quiet and said oh. I let him know that I was not too happy and very apprehensive about my oil change now. He said he would let the manager know. I'm disappointed because I do not trust the Toyota dealership on the coast, as they have done some shady stuff to my other vehicle for oil changes so I go to the valley. Well, now it looks like I will need to go to the valley for my car's maintenance.

Professional, timely. They are knowledgeable, and I appreciate they explaining things clearly…read morewithout thinking I'm stupid. Excellent mechanics

My partner went in yesterday. When he pulled up he got right in. All the technicians were extremely…read morefriendly and kind. They did great work.

I was on a road trip when my check engine light came on... I had a feeling of what it was, but I…read morewanted to see if I could get an opinion on getting it fixed since I had the part with me. Unfortunately the repair would take a day or so to repair and I couldn't spare the time. I can't speak on quality of work since I didn't have the repair done due to my own time constraints.... But they were eager to help! I drove over and met a wonderful gentleman named Mike and he took the time to give me a DTC read out and was very sweet, professional, and knowledgeable. If I'm needing a repair next year on my trip down this is where I would go.

Family business (father and son) that's been around for about 50 years (father just turned 90 and…read moreis still running the front office, doing the tire and parts ordering, etc; son supervises the shop and still does some of the work.) They employ and train young local people, and every time I've needed their shop for anything - tires, brakes, electrical - they've been stellar. (Once when it turned out that they'd have to keep my truck for a day or two, the father loaned me his!) Their prices are fair, and they won't try to upsell you on tires or other things. One of my best local businesses. Highly recommended!

U ask them to rotate tires along with an oil change. After they're late an hour getting to the oil…read morechange they say there done so you go back to pay. I ask did you rotate the tires? The girl in the service department says I'm pretty sure. I already know they didn't. She goes and asks. Of course they didn't. She says they can pull it back in it'll be another 45 min. I said I'll go to Les Schwabs. This place is a shit show.

Great service and integrity await you at this location. The workmanship in this shop is of the…read morehighest standards. They know what they are doing and repair your vehicle to factory standards.

Fast and reasonable price. He replaced the brakes on my Ford focus and I will contact him for all…read moremy auto repair

Craig did an oil change and the brakes on my 2019 Crosstrek. He was fast and efficient. His pricing…read moreis very reasonable compared to other places around the area.