I had plans for lunch with family Saturday. But you know how stuff always happens when you have…read moreplans! Things went left! Our garage door was literally hanging on one side after I attempted to close it. Now I'm running late and have to call my family to push back our date. Then it's the hubs! I had to get him up from his nap to tell him the garage door is hanging off. Great way to start the new year! So me being an Elite, I always rely on Yelp! I searched for garage door repair, found this company with top reviews, and gave them a call. There isn't any negative feedback in this review. 1-4 are all positive. Want details, keep reading! 1. Initial Call / Operator I called the office and a young lady answered. She was very pleasant, took all my information, and told me a technician would come out to provide a free quote within three hours. She also asked how I found them, and I let her know it was through Yelp. 2. Timeline of Arrival The technician, Angel arrived earlier than the initial timeline. He called beforehand to let me know he was on the way and would be arriving sooner, which I appreciated. We needed to get the garage fixed as quickly as possible so that worked out for us. 3. Technician Angel explained that he could repair it, but it would basically be a band-aid fix. Our tracks were bent and there was another issue, so we'd likely run into the same problem again. He offered to replace the garage door right then, which made us happy since we store important items in our garage. Unfortunately, he didn't have our door type on his truck and it had to be ordered. We scheduled installation for Monday. 4. Installation Angel arrived Monday as planned. He told me the process would take about two hours to remove the old door and install the new one. He was true to his word. It actually took a little less than two hours. He also gave recommendations based on the slight pitch of our foundation and shared tips for 6 month maintenance. He was friendly, professional, and cleaned up after himself. To answer your question.... YES!! I would absolutely call them again for any garage repairs and would recommend them. No complaints at all.

I requested emergency repair work here on YELP, and three places IMMEDIATELY responded. I posted…read morelate in the evening during a storm (the reason my garage door wasn't aligned) and I only went with another repair service because my Chief of Staff had already set up the appointment. I'm giving this place a good rating because 1) they responded so quickly, and 2) they were willing to come to my Mexican neighborhood (lots of repair services will not).

great work speedy good quality reasonable prices. polite employees excellent employees in the field…read moreand on the phone.

Timely arrival. Completed replacement parts and service requested. Felt the value of $600 was good…read more Still working unlike prior experiences with other company.

consumer beware !! this company will not tell you of hidden charges.. i recently had them come…read moreover for an estimate and was charged for a service call, and when i called them to explain what happened the woman on the phone in the service dept. had an attitude right away. after explaining 3 times that i was never told that there was a charge for a estimate, she reduced the charge from $87 to $47. not happy at all...

Contacted the company to simply change an eye on the garage door. I had identified the problem, so…read morenot a lot time needed for diagnosis. I was impressed by how pleasant the office staff were on the phone, and how quickly they promised to come out and fix the door (2 hours). However, the tech didn't receive the text and 2 hours ended up being the next day. No big loss or emergency, but there was no service recovery for their mistake either. Tech arrived the following morning, calling both when he was on his way, and when the repair was completed (I was not there because I had taken the previous day off of work to be there). Simple repair of a garage door eye was indeed all that was needed, including wiring. When I received the bill though, I was shocked that I was charged for two hours of labor at the tune of $85.00 per hour (total cost was $234). This is beyond the cost of most trades, and for a simple fix on a garage door. And if part of the $85/hour charge is for the quick response time, then clearly I missed out there too. Again, they were courteous and I appreciated the calls to and from, but make sure you talk price with them up front. Because of that, I will be using someone else in the future.

100% would recommend! They assisted my mom with her broken garage door last year and she raved…read moreabout the fast service and kindness of the repair person. I can now confirm that her experience wasn't a one-off. Shout out to Jim for being awesome! I called Monday morning to request an appointment and they were able to schedule for the next day. I was called Tuesday morning to confirm, and given a rough ETA and the name of the person who would be coming out for the repair. And then a final call from Jim when he was on the way. So, A+ for scheduling and A+ for communication. When Jim arrived, I explained what was happening (of course the door opener was working fine when he came) and my husband explained further what he had been doing to try assessing the issue. After taking our information into account, he set to work making necessary adjustments to fix the issue and then giving everything a good once-over just to be thorough. Jim explained everything that he saw, what adjustments were made, and showed me how to realign the sensors if needed. A+ for friendly service. I've never needed a garage door repair so have no frame of reference for cost, but I'm not unhappy at all with the price I paid for next day service. I do believe it was fair. I'm confident that everything will stay in good working order with proper maintenance on my part. If I should need anything further, I know who I'm reaching out to for help!

Replaced a broken spring & did other inspection & lube. Same day & great price. Thank you!read more

I called Rick at 10:00 am today, he was here by 11:00 am, and completed our repairs a little after…read more12:00 noon. We are first-time customers, but we will certainly call him in the future. Rick is Professional, knowledgeable, and personable, and his charges were more than reasonable. Dave and Oksana Carlson Vernon ​

Rick was prompt, knowledgeable, and professional. He resolved our problem in an hour and got us up…read moreand running on a Saturday afternoon for a price that I thought was more than fair.

Jim's Garage Door service provided excellent and rapid service for my broken garage door opener!…read more They arrived within an hour of my call and had the repair done efficiently and fast. Doo opener works perfectly! Thanks for the excellent service!!

Very happy with the overall experience. We called for an estimate and they responded quickly. The…read moregarage door installation was done in the day and they were very thorough with cleanup. They took the time to explain everything and they did great work!

We had gotten some quotes on a new garage door. All the prices were outrageous. We found Kurtis,…read moreowner /operator and called him on Friday , he had an opening the following Monday. He communicated when he would arrive, and did arrive on time. He was able to repair our door , saving us thousands of dollars. He was efficient. He also gave us a quote on replacing the doors, which was substantially less than the larger companies. We plan on calling Kurtis next year for some new garage doors.

I was impressed how quickly Kurtis was able to come on site and repair my garage door. I'm sure…read moreeveryone shares a similar story as mine. You drive into your home after a long day at work. Only to find that your garage door does not open that evening. You check out from inside and find one of the lift cables snapped off, caused by the torsion spring snapping, and breaking off. The next morning, a co-worker referred me to Kurtis. I am glad he did, because as soon as I gave him a call he was ready to stop by that same morning and do the repair. He mentioned he would be there between 9:00 to 11:00 a.m. Not to say that I was skeptic, but at least I was happy to get a response right away and someone taking action. Curtis was on site a little after 9:00 a.m. . He was completed with the work minutes before 11:00 a. m. Now I admit, I was a little nervous at first having him come on site without providing an estimate over the phone. But I trusted my colleague's referral on his reasonable pricing. The fact is, he could not give me an accurate estimate until he looked at the work that was needed. Which is understandable. Once he gave me what he will charge, I gave the go ahead to proceed. The estimate was firm. There was no haggling or surprises. I was happy to write this review, because of the very reasonable pricing, quick response, and seamless transaction. I will recommend his services to others.

The large spring/coil broke. Called and was treated vey nice on phone. Given a time and was there…read morewithin time frame. Very professional. Friendly. Excellent work. Reasonable. Did tuneup at same time. Highly recommend.

From the owner: Overhead Door is the leader in residential garage doors. We have more colors and styles to choose…read morefrom than ever before. From our Traditional Steel doors to our custom wood Signature Carriage Collection, Overhead Door has a door to match your budget.  Same day garage door repair service and Free in-home replacement estimates mean that a safe and properly performing garage door is only a phone call away. For expert garage door repair service, from experienced, professional, courteous and friendly people, please give us a call: Overhead Door Company. We fix all types of broken springs, garage door opener problems and replacement parts! Overhead Door has the Quality Garage Doors, Garage Door Openers and Garage Door Accessories. We provide the best value for all Garage Door related Products and Services. Check out our Internet specials! New Garage Door Openers. Browse our menu of garage door openers. We only provide top quality, dependable products. The Overhead Door Company has been serving our customers since 1921, we are the inventors of the Overhead Garage Door, and have become the number one choice for garage door needs. We specialize in repairs of existing garage doors and sales of new garage doors and garage door openers. ShowroomsGarage DoorsOpenersEntry DoorsGarage ScreensGarage FlooringCommercial Doors Request a free quote today for a New or Replacement Garage Door