I love this Company!!!! I gave Arizona Housing Solutions my…read morebusiness and they gave it right back - a furnished rental in Tucson & Phoenix - rented most is the year for Corporate Executives and Athletes. Now after 4yrs, the communication is easy - and I appreciate the follow up communication I receive immensely. Thank You Brenda, you're the Best!

From the owner: Arizona Housing Solutions is a full service relocation real estate brokerage.  We handle…read moreRelocation, Real Estate Sales and Management Services around the beautiful State of Arizona.   Our services include:    ​Real Estate Home Sales ​Property Management  ​Property Marketing ( non managment) ​ ​Furnished Temporary Housing  Fee Based Area Tours​ Fee Based Rental Assistance

We recently filled out an application for a rental property in Tucson. They require that all…read morepeople, over the age of 18, fill out the application. So that meant our son, who is a freshmen in college (just graduated from high school last year) had to fill out an application as well. He is living with us to save money and only have to pay tuition. My husband and I both have credit scores in the 800s. Our son, who really doesn't have any credit yet due to his age and recently graduating high school, does not have any credit right now; therefore, his score is low. They denied our rental request due to our son's credit score. FYI, we spent $55 per applicant ($165 total) as well as $60 for both of our pets' "application." Also, our realtor reached out as well, since we recently sold our house, to help us with this situation. This company refuses to call our realtor back and he has called three times. This is extremely unprofessional. I do not agree with this policy, especially since there is no way to fill out another form to explain the situation. However, even if I did understand the policy, they should be more up front with the information. When we emailed the representative about our 19 year old son still living with us, she could have easily told us that there was a high chance we wouldn't get approved due to our young adult son not having a credit score. DO NOT DO BUSINESS WITH THIS COMPANY!! They will take your application fee(s) and not have any cares about extenuating circumstances or any customer service decency.

I'm extremely disappointed with the way this entire rental experience was handled. I've rented from…read moremultiple companies over the years, and this has by far been the most unprofessional and frustrating process I've ever dealt with. First of all- your office is for appoint only. In which you refuse to meet your tenants and I'm assuming it's due to the shady practices you guys are known for. I've been to your actual "unmarked" office- about 8 offices down from where it's says you guys are on google- where you all hide and brag about how "property owner" comes first but the tenant doesn't matter. The tenant is the one paying your bills- may want to rethink and restructure. From day one, communication was inconsistent, and when issues arose, it always felt like the responsibility was pushed back onto the tenant, even when we followed every step required of us. The sliding glass door situation is a perfect example -- we reported it, waited for a response, were ignored, and then somehow became responsible for a drastically inflated repair bill from the same vendor who quoted us $700 directly. Being charged $2,100 for the exact same repair is unacceptable and absolutely feels like taking advantage of tenants. Regarding my security deposit of $2,992: The home was brand new when we moved in, and we took excellent care of it. The house was still in great condition when we left -- cleaned, maintained, and without any damage beyond normal wear. The charges you've submitted do not reflect the actual condition of the home, and I do not accept the validity of the invoices you provided. I know for a fact the move-out repairs did not cost anywhere close to the deposit amount. This entire experience -- the communication, the handling of maintenance issues, the inflated charges, and the lack of accountability -- has left an extremely negative impression. I will not be recommending your company to anyone, and I will be advising friends, family, coworkers, and anyone seeking housing to avoid renting from you

The best property management I personally have experience! I have been with them for over 5 years…read moreand have nothing bad to say! Office personnel is so sweet and professional

Update: James ended up getting ahold of us and he was understanding and helpful in letting us leave…read morethis place. Thank you James for taking the time to hear us out and coming to an agreement. I hope changes truly happen around this place. But from the looks of it it would have to be James to step up and do i

Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years…read more From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had!

AMAZING! I loved the little time we rented with genesis. Unfortunately they did sell off to Blue…read moreFox Property management . all I can say that was the worst decision ever. I had the worst worst time with blue fox and everyday wished you never sold to them. Or possibly someone else. Moral of the review. Great company. As a tenant and human bein. DO NOT ever sell off to blue fox again!! (for future reference) again LOVE Genesis!!!

We live in Sonora Del Webb community in Sahuarita, AZ. We moved here 4 years ago. Trish Tracy is…read moreour manager. She is very friendly, energetic, helpful and always has a nice smile. She's very efficient in all she does. We are very happy we have chosen to live in this beautiful community. Lynne Hornick

This company represents an HOA where are used to live for years…read more They had no problem violating my rights as a dues paying homeowner when one of their employees blatantly lied about me. An attorney told me should have filed complaints with Attorney General's office, BBB and file against their attorney with Legal board. I would never willingly do business with them. They are the Worst!

With Susie Sheehan and Tim Stoner being licensed realtors sworn to a code of ethics, I felt…read moreconfident leasing through them. After adhering to all the requirements of my tenancy, I am distressed to see that they let the landlady, Aileen Loranger, help herself freely to my $2000 security deposit, instead of upholding the lease: I had agreed to pay for a professional cleaning which came to $350, leaving a balance of $1650 due to me. I had also paid a non-refundable $350 pet fee at the beginning of my 16 month lease: I received $774.55. When I called them, Susie in particular was hostile and argumentative, while Tim was dismissive that they go with whatever the landlords want. I reminded him that I had called him when I first arrived to occupy the residence about the extensive tile floor looking dirty like an army had been marching around. He just said it had been cleaned and I realized that this was decades of ground in grime and wear. The landlady added $555 for this. I sent him photos of the condition of the floor from his own rental listing and received $277.72 without any comment. This was half of the $555.45 but there is no justification for me paying anything for a floor that should have been refinished before I moved in and had to live with this. I was charged $220 for "landscape clean-up" with Susie asserting shrilly that landscaping was my responsibility. Well sure, to keep the plants healthy, but this was for a lovely vining plant with flowers cascading down the wall. It flourished during my care and Aileen wants to charge for whatever amount of trimming suits her. Furthermore, my lease states that the security deposit is for damage, no coverage for landscape clean-up. $110 was charged for some maintenance assessment, something about a light bulb (two had started to flicker at times, looked like an electrical issue) and removing a worn surface for discard. Again assessments, light bulbs, etc, are not damage that would qualify under their leasing contract. The $350 pet fee was plenty for adding to the worn surface before they threw it out. I would also like $500 returned for the week before my February 22 arrival. This was slipped in at the last minute, with Tim saying they start leases only on the 1st and 15th, an outrageous rip off.

I recently applied for a property with Long Reality Oasis Property management Tucson Az. While…read moredoing a in person phone and verbal interview i was asked about a issue with a past property i had a rental issue with. After i replied to the question, Tim Stoner seemed to be satisfied with my answer and was in concideration of my response. I was also credit challenged and had no hope of being approved through traditional approval practices as well. And within just (Minutes) i was approved for my rental application. Ultimately i call this rental forgiveness and was given this second chance through Tim Stoner at Long Reality (Oasis) Property management Tucson Arizona. After moving into my beautiful rental i had only been there a few days and i locked my keys inside my guesthouse and called Tim Stoner immediately at 5:00 pm. Well Tim was so very understanding and went out of his way and dropped everything and came straight down within minutes to let me in. In today's market rental agents are never this understanding or willing to go to these lengths to help residents and won't make the time to do such things. I am (62) years old and never seen someone be so Kind, Considerate, Understanding and Caring towards a resident. I highly suggest to anyone wanting to get approved for a rental to come to Long Reality (Oasis) Property management Tucson, for approval. Results may vary. Rick Lyon Thanks, Oasis. An extremely satisfied Resident.

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

Well, thank goodness my year of renting from this company is over. It really wasn't anything…read morespecific, I just never felt valued or appreciated. As a paying renter, I expected to be treated with more respect. We had a couple of issues with paying our rent, once being told that the company never received it, and also mistakenly being told once again we didn't pay, when the money had already been withdrawn from our bank account. To remedy this issue, I thought it would be wise to hand deliver them our checks, but no one was ever in the office when they said they would be. This was extremely frustrating, and as a paying tenant, I felt a major lack of respect. When it came down to receiving our security deposit, we were charged for things that we did not break, things that were already issues when we first moved in. If you don't care how you're treated, this is the property management company for you!

Run FAR, FAR away…read more We were looking at renting a place. Every time we had questions, they were impossible to contact. We'd call five or six times before hearing back. When we asked questions, Sophia responded rudely. We couldn't even get a sentence in without her insulting, rude responses. Is she actually TRYING to make sure places stay empty? I would rather live in a cardboard box than be in a place that Sophia manages. She's rude, condescending, and completely uncooperative -- to people who were interested in giving her money to rent a place! Don't work with these people. No matter how good the place looks, it's not worth it dealing with even one phone call with Sophia. Run.

Juan Miller was very kind very professional and he left my kitchen very beautiful and clean. Thank…read moreyou for your time and treating me and my dogs very nice. He can do work at my place anytime. Thank you. Felisa Martin Pratt and family.

This company honestly should not be in business. In my experience, they are extremely…read moreunprofessional and difficult to deal with. Once you move in, it becomes almost impossible to get in contact with management. When our AC went out during the summer, our apartment reached 101 degrees and stayed that way for a week. We were not offered a hotel or any temporary solution. We ended up paying out of pocket to fix the AC ourselves, and nothing was deducted from our rent to compensate us. When it came time to move out, communication became even worse. They ignored calls and messages, making the process unnecessarily difficult and seemingly trying to force us to continue paying rent for additional months. Safety is also a major concern. There are frequent break-ins, especially in the laundry room. Strangers regularly attempt to enter the property. I've witnessed ongoing fights, drug activity, and needles and other dangerous items left on the ground where children play. Children are often left unsupervised at the pool. This is not a safe or family-friendly environment. Management is dismissive when concerns are raised. I personally saw a neighbor assaulted by another resident, and nothing meaningful was done. Instead, it felt like management targeted and pressured residents who spoke up. The facilities are poorly maintained, safety is ignored, and the only thing that seems to matter is collecting rent. I would strongly advise anyone considering renting here to look elsewhere.

This property management company, EMS, has many bad reviews. I am writing this to counter that. As…read moreI read the reviews, I do see the property OWNERS are happier with EMS than property RENTERS. My review is as a RENTER/TENANT. Part of the confusion is that some landlords/property owners hire EMS to only perform PART of the rental process, so EMS gets blamed when it is really the decision or responsibility of the landlord, or some other entity. I have been renting with them almost a year, and I have found EMS staff to be courteous and responsive during my many complaints living in an older property. It seemed like something broke every day! I would submit a repair request via the EMS portal, and I usually received a communication in response on the same day! I would consider them very responsive to my concerns. Delays would occur because the property owners had to approve repairs in excess of a certain amount of money. During an extensive bathroom plumbing repair, the plumbers kept finding new problems and many issues had to be approved before they could continue. It took weeks to complete, but I was kept in the loop, and it was not EMS's fault that the plumbing was old and in terrible shape. It was finally resolved and I am satisfied with the outcome. The apartment is immaculate. It could have been maintained better, but most of the issues are cosmetic. For example, they painted over drawer pulls, hinges, and window fixture hardware instead of masking, and then painting, or removing and replacing hardware, which is how it is supposed to be performed. At this price point, I am happy with the apartment and EMS, the property management company.

I've been living at one of their properties, the staff have been amazing to my boyfriend and I the…read morewhole time being there. whenever we have an issue, they are very helpful with us and so kind!