I am very picky with service and spas in particular. I went to their sister spa first (Sec he) which may be the newest and shiniest new spa in the valley but I found lackluster. Sunstone is smaller and older but the retail shelves were clean and organized. The facilities were clean and inviting. Most important to me: the staff was top tier. They were warm, helpful, and accommodating. (Which is the opposite at sec he) My sister forgot something in her robe pocket and they turned over heaven and earth to get it back for us. I've been to a few spas in the valley and this one is by far my favorite. Very happy to have finally found a spa that meets my expectations. read more

Incredibly disappointing. My friend and I typically go to the Sec He Spa in Palm Springs, which is a completely wonderful experience every time. They were fully booked for the day that we wanted to come, and suggested that we try their "sister spa" at Agua Caliente: Sunstone. It was a completely different experience in every way, and I don't know how anyone who has experienced Sec He would be happy with Sunstone, especially when they are about the same price for treatments. Here were the differences: When we arrived and were brought into the spa area by an attendent, she was unsmiling, not welcoming and did the very basics. The spa is about 1/4 the size of Sec He, with none of the beauty in the detail and design-very bland and unattractive...similar to a doctor's office-especially the tiny room where you wait for treatments. It has very few options for anything...tiny sauna, tiny steam room and the salt chamber was literally a plastic box that holds a single person at a time. My friend commented that it looked like the penalty box at a hockey game. At Sec He, by comparison, their salt room is a beautiful ROOM where multiple people can take the salt in a large space. When we wanted to actually use the salt penalty box, we had to hunt down an attendent both times to add the salt to the machine and that took time and was aggravating trying to find them as there seemed to be only two attendents working. We decided to experience the grounding room: nice zero gravity chairs with headphones and a choice of listening experiences. Great....except that the grounding room is a pass through to the other areas of the spa and the entire time you are in there people are walking through, talking, laughing, including the attendents and treatment staff who would come in looking for people waiting for treatments...(why not the waiting room??). The doors on each end of the grounding room have LOUD door handles so every single time someone came through you had two sets of jangly door handles announcing their entry and exit. Such a terrible design, and the staff do nothing to try and keep the area quiet and zen as it should be. By about 11:30, we had pretty much exhausted all the spa had to offer so went out to the pool to order lunch. We had been told that we could order "room service" from there, but there were no waiters and we finally had to go hunt someone down to find one. We were presented with the regular room service menu for the hotel next door, (no "spa food" or refreshing drinks, juices, etc that you typically expect at a spa) waited again for a waiter to take our order, and about 45 minutes later, our order came out in plastic to go containers in a plastic bag. Hardly a spa experience. The food was just meh. We both had massages scheduled in the afternoon and both of them were just OK. The massage rooms are nice, with great massage beds with lots of features, but I asked for the deep tissue massage and it was not....very inconsistent and very light touch, and my friend got the massage that is supposed to combine multiple different styles and she also felt that is was just OK. In a world with many, many bigger problems than a bad spa day, you may wonder why I would take the time to complain about that. But the reality is, between my friend and myself, we spent over $600 at Sunstone for what was a very subpar experience. We never felt "attended to" or welcomed by the staff, the spa itself leaves much to be desired, the locker room is tiny and makes it difficult for people to change and manage their items in there, but there is only one private dressing room. There were so many disappointments with this experience and we both work hard for our money. I would highly recommend to anyone looking for a great experience to go to Sec He in Palm Springs-especially since they have the private mineral baths as part of your experience. It boggles my mind that the same tribe would call these "sister spas" when they are NOTHING alike in quality, options, services, size, decor and experience. Save your money. You probably work hard for it too. read more

Such a wonderful experience at Sunstone Spa in Rancho Mirage. The space is beautiful and relaxing a true desert oasis. My treatment was excellent, and the staff was professional and so welcoming. Michael gave a perfect massage with the best pressure for all the knots in my shoulders and neck. All the amenities were amazing and the cucumber lemonade mocktail made this experience even better! This is a perfect spot for a relaxing day or special treat. I'll definitely be back! read more

Sunstone - Day Spas Near Me - Rancho Mirage, California

Nice area. Appeared clean. 60 minutes full body massage was about $200. The masseuse was very professional. Enjoyed the massage. We enjoyed the relaxing room with tea, mocktail drinks, and snack. The pool and jacuzzi were nice and clean. The quiet message chairs were also really nice. The steam room, sauna, and halotherapy salt chamber were also nice amenities that we enjoyed. Overall, enjoyed the day at the spa. read more

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Fantastic spa, can't wait to go back! Deep Tissue-Arnica massage by Michael was tension relieving. All massages come with hot stones and aromatherapy built into the massage oil- LOVE! The massage bed was so comfortable and they even had a cooling gel mask in the face pillow so you are fully relaxed while face down. In the Women's lounge is a wet steam room, dry sauna, salt booth (halotherapy), and a hot tub. The website lists aromatherapy in sauna and steam room but I didn't smell anything going on. I absolutely love the attention to detail of everything: Moroccan Oil brand hair products, skincare products (cleanser, toner, serum, moisturizer), AND sunscreen available (reefsafe spf 30 or 50). They will also provide hair straightener and curling iron. Contact lens case too! Women's only room with vibrating massage chairs that fully recline to zero gravity. The Coed space has great snacks and beverages including mocktails free to order. A private outdoor pool for spa guests. And a food menu for purchase. All the staff from check in (Jared was so helpful) to behind the spa were gracious. read more

What an amazing experience at this spa. They literally see to your every need and ALL of the staff is extremely attentive to your needs. Spent a good portion of the day in a Cabana..... Food and drinks were no disappointment either! Next time I'm in Palm Springs, I will definitely go back!!!! What a fabulous day at a BEAUTIFUL spa!!!! read more

The location is really lovely and the staff were kind and friendly. I booked the gel manicure however and the end result was really disappointing. I don't usually get my nails done so it was kind of a treat but I had a gift card and at check out they didn't ask how my service was so I didn't feel like making a fuss. But my nails look so much worse than they did when I arrived. There is something still on them that is pulling my skin and there's a polish all over the place. Also the massage part was much shorter than I thought it would be. In terms of the day spa area the whirlpool and sauna area doesn't seem to be a quiet area as there was a group of women talking so if you're looking for a more peaceful spa it doesn't really fit that vibe. I can't speak to the other services either. read more

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LOVED IT! My boyfriend and I visited this spa during our weekend getaway in Rancho Mirage, and it was an amazing experience. The spa was clean, and the staff were incredibly friendly and helpful--there's nothing I would change. We booked the 60 minute full body gemstone massage, and my therapist applied plenty of pressure (which I love) while also incorporating some stretches. It was so relaxing and exactly what I needed. 10/10 read more

Really disappointed. Was excited to treat myself to a day at the spa and for $100 it was the worst gel pedicure I've received. I hate to leave a negative review but please save your coins. read more

Go on a Monday that doesn't follow a holiday and you will have the place to yourself. I last paid $80 for a haircut. I can make a short drive to the desert and pay $85 and get entrance to the spa for the whole day to boot. My husband and I made a day of it and enjoyed all the amenities and had lunch by the pool. For under $250 we had a spa day, had a service, enjoyed all the amenities and lunch, and felt totally pampered. Highly recommend! read more

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My fiancé and I had the couples massage We paid $415 for the both of us and had access to the spa all day long which was amazing! Our two massage therapists were absolutely amazing we were very happy and relaxed after our massages - we then went into the lounge where we enjoyed some tea and cookies together - theres a pool area, the showers were so clean with shower caps, shampoos, etc.. overall an amazing spa. Thank you Sunstone. read more

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Went here with my sisters and loved everything about my experience. It is a smaller spa not a lot of things to do but the service and relaxation level was definitely 10/10. I had a prenatal massage by Keyla and she was amazing and very knowledgeable. Will return and book another massage with her. read more

Sunstone - Day Spas Near Me - Rancho Mirage, California

The salon was great. I'm totally happy with how my hair came out. I highly recommend. read more

My son bought me a gift card for my birthday. I waited for the weather to change to use it. The massage was fantastic. The facilities are very nice, the staff is helpful and kind. The pool was at a great temperature. I had lunch and a cocktail by the pool, both were delicious. I look forward to coming back soon. read more

Sunstone - Beverage station in the ladies relaxation room - Day Spas Near Me - Rancho Mirage, California

Fabiola gives the best skin treatments Polite and thorough and very professional Ive been back several times Love the spa

This was my second time here. We just got the day pass for all the amenities and it was so worth it. The service from Alec was on point. Very attentive and did whatever he could to make the day feel more relaxed. Quiet day on the men's side only a couple of men there but women's side seemed very busy. Food service was a little slow but portions and quality are great. The only thing that is needed is toiletries for men with beards. Other than that A++++++ read more

So this is my 2nd time here. Being rate as the 3rd best spa in the US. Mmmm, well don't get me wrong it's a great place but still needs some work, both times I have been here there have been multiple people around the Co-Ed pool on their phones and very load for all to hear. You may want to have a no taking on phone policy. Sitting on the men's side is not the most relaxing listening to the hotel pool with it screaming kids and music playing also as it's a casino they obviously have a smoking area very close to the men's relaxation area so you do get the smell of smoke not pleasant. The second time that I have been here was extremely quiet. I was greeted by a attendant called Cody. He is a little strange. Let's just say that, and I didn't find him very helpful. This casino and Spa is on the corner of an extremely busy road and highway 10 so if you're expecting a relaxing, no noise day you're not going to get it here you do hear a lot of traffic. They do have a nice selection of herbal teas and snacks for you to try including local date cookies and it was nice as a local to receive a 10% discount on my day pass that was much appreciated . read more

Went to get a 30 min back of body massage yesterday! I arrived early about an hour before my appointment and upon arrival I was greeted and checked in by a very friendly staff at the front desk and provided a free bottle of water!They got me all checked in and then an another friendly male employee escorted me back to the men's locker room and showed me how to use the lockers to secure all my clothes and belongs and provided me with a robe and sandals to wear! Once I was changed another male employee came an got me and took me on a tour of the facility and showed and explained all the amenities I was able to use and enjoy before my massage appointment! Once I was done with my tour of the facility i wanted to try the HALOTHERAPY machine so the male employee who provided me the tour got the machine all set up and ready and I went into the booth for 10 mins and WOW what an experience after I got out of the HALOTHERAPY machine my sinuses felt amazing and my head felt clear and I could breathe a lot better! I then gave the steam room a try for bout 10-15 mins and that relaxed me and opened up all my pores! I then went and took and amazing rain shower and they have shampoo conditioner and body wash in the showers for you to use to clean my body from all the salt powder from the HALOTHERAPY machine and sweat from the steam room and the shower was amazingly awesome! Once I was done with my shower I dried off and put my robe on and went into the men's lounge and sat in the reclining massage chair and relaxed and waited for my massage appointment! Approx 30 mins later the massage therapist Sal came and got me and to me back to the massage room and got setup to start my massage! Sal was awesome and provided a very relaxing massage with essential oils and a lot of pressure which was needed to work a lot of knots and stiffness out of my back from working 50 hours a week at my job!!! Once I was finished with my massage I went and took another amazing rain shower to wash off the oils used from the massage and went and changed back in to my clothes and grab my belongings out of my locker! Then went back to the front desk where I was greeted again by the friendly staff and asked how my experience was and checked out!!! I will definitely be back in the future as I had an amazing experience and felt very relaxed when I was done with my appointment! I highly recommend this spa for all your pampering need both male and female! Thanks again to all the staff you knocked it out the park and really made for an awesome relaxing experience!!! read more

Sunstone - Went to try this place out and was greeted by a friendly staff and provided a bottle of water upon arrival and check in!!! - Day Spas Near Me - Rancho Mirage, California

We had an amazing time at the spa. We went as a group of six to celebrate our daughters 35th birthday. The staff was amazing!!!!!! Very friendly, professional and genuinely kind. It was the day before the huge tropical storm hit our desert, so they were quick to inform us that some of the outdoor amenities may not be available, due to possible lightening. We understood their safety policy but continued with our visit. Another gentleman (sorry about the name) and Wendy kept monitoring the weather and recognized it was safe and we were able to use the outdoor amenities, we were so excited! It was actually very nice outside for August in the desert. I was so impressed with their continues communication and their commitment to making our experience truly enjoyable. Thank you, Thank you ,Thank you!! read more

Sunstone - Happy 35th birthday!! - Day Spas Near Me - Rancho Mirage, California

What a great day spent at Sunstone! We paid for the day pass and were able to use the facilities all day! Every employee was friendly and willing to help and answer any question. The Eucalyptus steam room seemed a little overwhelming because of the strong scent, but when I took a cold towel in there with me to cover part of my face, it was perfect! The sauna was amazing and the halotherapy salt chamber was so great. My skin felt so exfoliated and soft! The jacuzzi was so relaxing as well. The slippers and robe provided were so comfortable. We ordered the mock tails that are free of charge and the lemon lime and watermelon were the favorite for our group! We also ordered the bbq chicken flatbread and jalapeño poppers, so good as well. We also spent some time in the women's lounge and those chairs are so relaxing! In the coed lounge we found the best snack provided by Shields Date Gardens. Our whole experience left us wanting more, next time we will also get a treatment. But definitely putting this at the top of our list for a day of relaxation. We were celebrating our girlfriend's birthday and she loved her day. As a bonus, we received a discount to our day rate because we are locals, bring your id. Thank you Sunstone for an amazing day! read more

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I wanted to love this spa. Having been to so many it was nice to go to one close to home. The check in process was interesting. I wasn't greeted warmly at all. I didn't have a reservation and that was my fault. I was rejected immediately. Then, another gal said well, we can get you in if you want to purchase a service. Okay, I wasn't planning g on it and I needed a pedicure so cool it worked out. Then two of the girls started whispering right in front of me. Super awkward and unprofessional! The staff who supports patrons poolside and inside the spa itself were tremendous! The spa is beautiful, small and it wasn't crowded at all when i were there. Facility was clean, loved the GF cookies, nuts and dried apricots. The tea selection was also amazing. Try the edible gold glitter sugar stick! I would prob go back I just think the front girls could use some training on what high quality customer service looks, sounds and feels like. read more

Best $75 I've spent in awhile. Got to relax in the pool for hours and the anti gravity chair was a great way to finish off my spa day. I highly recommend! read more

The spa is beautiful and practically perfect, I think no one can argue that. My one star is from having an experience I've never had at a spa before. A man walked in while I was naked in the woman's area pool. He walked in from the outside doors which was a woman's patio area. He went straight to a cooler across from the eucalyptus steam room, filled with tiny water bottles and grabbed a few which made me believe he had done that before. There was one employee who was blonde, collecting towels, she seemed deer in a head lights. I seriously almost got up out of the pool naked the escort him out because she wasn't doing anything. After he grabbed the water bottles he tried to leave through the sauna and the employee finally stopped him and said he had to leave. I couldn't believe it. He even apologized to me on his exit out. I went to shower after this happened and an employee named Francesca was talking about the situation to the blonde employee collecting towels. I stopped her to inform her I was there as well and it was very uncomfortable. I think what was more unnerving about this situation is as I left with my Husband, I noted to the desk girl about my experience. She quickly gaslighted me by saying security took care of it. Not an apology, not any sort of remorse or even stepping into my shoes for a moment to think about my experience. I paid really good money to go to the number #1 spa in California and this was my experience? I stopped her to say I was actually the only patron there who witnessed the entirety of it and it was not taken care of well.. that I am bringing it to her awareness so it doesn't happen to someone else. I then asked to speak to someone who cares about the repertoire of this spa and maybe even about my experience.. Lizeth the manager comes out to speak to me. She was nice, apathetic and offered me a discount on my total amount. I wasn't necessarily looking for any handouts or freebies, I thought a discount was the least they could do. But after sharing my experience with my wax lady, who is a local native to the area, she was shocked and said Agua Caliente should have comped me for my entrance fee at the least. Not my husbands but at the very least mine. She also encouraged me to leave this review and said this is an outrageous experience. After talking to Lizeth, although very sweet, her way of explaining the situation was again, unnerving. I asked how is it that a man could make his way into a woman's private area? She said "they" are looking for shelter and to stay cool in the heat. I assumed "they" are the local transplants she was referring to. She said it's easy to unlock a hinge from a gate they have, and even re-enacted it for me by showing me with her hands how easy it is. Now get this.. my husband really wanted to play in the casino after so we stayed a bit longer .. no joke! We are leaving to the parking garage and the man who walked in the woman's private area and saw me naked was sitting at bench right outside the doors. Security took care of it? What a joke. My husband even noted that the man recognized me coming out and put his head down and covered his face. It's crazy to think the spa legit lied to me about taking care of anything.. very unprofessional and I really hope they do care about their patrons enough to make sure this doesn't happen to anyone else. read more

Located on the casino property, you have to exit out to the pool to get here. It's a good sized spa, but I've only come here for the massages. Today I had Drea (spelling?) and she provided excellent service. Prior to getting started, she asked all the questions of the type of massage I wanted. She was able to identify problem issues that I had, and focused on those areas. And in the end she gave me some pointers on how to work out the knots with some equipment. read more

Such a wonderful experience! We were greeted, walked through the different amenities, provided mocktails and snacks, and enjoyed ourselves prior to our treatment. Then it got even better! I cannot even begin to sing the praises of Andrea! My husband and I did the Milk & Honey Retreat! It was exquisite! I thought the bath part was ok and the scrub was nice. But oooooh the massage. My knots were melting away. Andrea has great technique and is intuitive as to what is needed. She was gracious when I asked for more pressure a couple times and did a fantastic job. They also didn't short us on our time. I hate when spas do that. I was verrrry happy! My husband also had a good masseuse but did not get her name. The whole experience was fantastic. read more

Highly recommend the Sunstone Spa in Rancho Mirage! One of the most stress free days I've had in quite awhile. Luckily with it being a Friday during Coachella Fest, the spa was rather empty. Spent most of the day by the pool soaking in the sun. Overall, well worth the $, staff was excellent as well. read more

Making arrangements was great; but plan ahead I tried 2 mos. ago and they were booked solid. This was our 2nd time coming here and I was staying at the hotel so it was SUPER convenient; but pricey. the Facilities are great everything from the Jacuzzi's, Sauna, waiting area and even where I arranged a pedicure/manicure for my spouse. It was lovely and I liked their packages. The only thing I encourage is that when making arrangements be specific in what you want especially if you're going to pay the big price for it all. Be specific and up front when you make the arrangements and when you arrive so that you get all that you're paying for in the session. I did a 90 min session and it felt like less because I was so relaxed. read more

This was one of THE best spa experiences!!! The massage by Sarah was amazing! The best I've ever had! The staff was incredibly attentive & friendly! Beautiful relaxation rooms & outside private pool! We had lunch by the pool & the food & cocktails were delicious!! We highly recommend Sunstone Spa!!! read more

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Have not even started our service and it's just so disorganized. We came for a couples massage and came in early to enjoy the amenities. First they didn't have anyone male on staff to take my husband into the locker room check in, so my husband had to wait for 20 minutes just to get access to his locker. When the staff member showed up, first thing they said was that they were new. The new employee who was checking him in didn't know where sandals were, did not do an orientation and told my husband that he doesn't know how to get to the pool, leaving my husband to wander around until he found the pool area. Not a great start. read more

Sunstone - Pool Area - Day Spas Near Me - Rancho Mirage, California

The massage was a heavenly experience. My family will definitely come back. I didn't give a 5 star rating because the two Receptionists/ Front Desk Agents were stiff, unfriendly and seemingly unhappy to be there. They gave negative vibes when we first came in and when we left... in between those two encounters, the experience was wonderful. read more

Sunstone - Pool - Day Spas Near Me - Rancho Mirage, California

I will highly recommend the spa in the services of the Mani Pedi or massage however, the nail polish they use which called dazzle, and they advertise as very long, lasting nail polish. It doesn't last for a few days that's why I was disappointed. I wish they have some other choices as well, besides that one nail polish brand. read more

Sunstone - Two days later, my polish start chipping - Day Spas Near Me - Rancho Mirage, California

Amazing spa! Very relaxing and top tier service. Sam, the masseur, is the best ever !

Tomas was such an incredible massage therapist that I booked a 2nd massage with him two days later on the last day of my trip to experience the amazingness again! If I lived in the area, I would go to Sunstone Spa on a regular basis (and I will definitely go back anytime I'm in town). I asked Tomas if he had worked for a doctor or done other therapeutic massage therapy elsewhere, because he has a natural talent for feeling what my body needed and he was consistently amazing at helping me feel better. I (obviously) highly recommend Tomas to anyone who needs a quality therapeutic massage! read more

It's simply the best deal in town. Pure rest and rejuvenation. The pedicure with locals discount allowed me to enjoy the amenities from 10 to 7. I simply loved it! read more

I've lived in the valley for almost 50 yrs... have gone to numerous spas... but this is where I take my daughters and friends! Fabulous service, friendly, helpful, and enjoy the wonderful atmosphere and laying out and having lunch after my services read more

It is a nice spa to experience . We enjoyed all the amenities. The steam room, sauna, salt chamber, and grounding room were all enjoyable. Our massages were great. They just need to keep up with the cleaning. I was trying to use the bathroom but on the toilet seats either had pee or poo on them. I alerted the staff. I would go again. Everyone was nice. read more

I cannot recommend this spa experience enough! 6 of us thoroughly enjoyed our day at Sunstone as part of my sister's bachelorette celebration. The team there made our experience stellar from start to finish: ease of booking, amazing amenities (all details considered!) before and after our individual services (pool, showers, saunas, relaxation rooms... all of it!), and we all very much enjoyed our massages, facials and mani/pedis. The spa attendants were lovely and so helpful as we got settled and ensured we were hydrated (the mocktails were so refreshing!) and happy during our visit. Food is available via room service from the attached hotel and it was delicious. I will be sure to repeat this experience next visit to Palm Springs! If you are looking for a relaxing and premiere spa day experience, look no further. read more

From check in to the locker room attendant the massage and facial where amazing this place gives Excellent service very attentive clean everyone was working offering you anything thank you for this five star service read more

Sunstone Spa is the greatest place to enjoy a relaxing day. Had a wonderful pedicure & enjoyed ALL the amenities included!!! Can't wait to go back! read more

One of my favorite spas of all time. Balancing room , pool, sauna , and jacuzzi. Great and attentive staff !! Fresh fruit and naturally flavored water in lounges. Super clean and peaceful. Whenever going I def spend hours here. So relaxing and rejuvenating!! read more