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    Sunstates Security

    3.0 (2 reviews)
    Closed 8:30 am - 4:30 pm

    Services - Sunstates Security

    Security services

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    6 years ago

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    5 years ago

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    ADT Security Services

    ADT Security Services

    (38 reviews)

    I've had ADT for 17 years. In the past few years, customer service has really gone downhill. It's…read morenearly impossible to get a human on the phone without a long wait, and when you do, they pass you around to the 'right' person. If you don't get disconnected. Two years ago, when my alarm tripped from a glass-breaking sensor at 3am while I was out of town, ADT called to notify me and I asked them to send the police and let me know the outcome. The rep promised to do so, and never called back. Finally after a nerve-wracking couple of hours, I had to call ADT to find out what was going on. The police had come promptly, and there was no break-in. A few weeks ago, one of my door sensors started showing a false 'tampered with' error code, so I called ADT to come out and replace the sensor. The tech came, told me my system was too old and they could no longer service it. He hadn't been informed of anything other than I was having trouble with the alarm. My only option was to replace the whole system, or try to find a compatible sensor and install it myself. I decided to switch to another company and called to cancel ADT. It took 4 tries, and hours of my time. Two of the reps I talked to lied about the 'disadvantages' of the company I'm now installing. They kept putting me on hold to 'process the cancellation', and then came back with proposals for a new system, even though I told them I just wanted to cancel. I will never install them again.

    It doesn't work and it's close to impossible to get a hold of them. I'm locked into three your…read morecontract which of course I didn't read the fine print. Do not recommend.

    Independent Electrical Services

    Independent Electrical Services

    (9 reviews)

    Excellent service! First time using Independent Electrical Services. Will definitely use them when…read moreI need an electrician again. The owner, Dave came out to estimate the small job. I needed an outlet installed for a new tankless water heater that I was planning to have installed. As I was getting estimates for the new tankless water heater, my old water heater started leaking a lot of water into my laundry/utility room, so I needed to act quickly. When he came out to estimate the outlet installation he asked if I had found a plumber yet for the water heater installation. I told him I had an estimate from a local company but I thought it was kind of high. The two other plumbers who I had estimates from we are no longer able to take the job because of staffing issues due to COVID-19. Dave said he knew a good plumber and called him on the spot. He FaceTimed so that the plumber could see the job. The plumber he recommended was able to give me an estimate within a couple of hours. And came in $700 lower than the previous plumbers estimate. Plus he could do the job the very next day. Hurray! The plumber that Dave recommended came out and did a great job on the tankless water heater installation! They worked in a tight space in an old house and even were able to run my vents up through an attic and crawlspace and out behind a chimney so that they cannot be seen from the front of the house. Then Independent Electric Services came out and did a perfect job on the outlet installation for which I had originally contacted them. If I had not called Independent Electric Services I would've spent more money on my water heater and I would probably still be trying to get the job done. Dave made it happen fast, competently, and at a great price! I cannot recommend this company enough.

    I had IES completely redo all of the electrical on my property from the distribution, panel,…read morereceptacles, and everything in between. The owner of the company Dave was very receptive and responsive to all of my questions and concerns. The work they did was top notch and the price was more than fair. They were reliable, punctual, and did clean work. I would highly recommend them to anyone for any residential, commercial, or industrial needs.

    Sunstates Security - security - Updated May 2026

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