Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

No rating I needed a company who does solar panels for swimming pools installation, and repair and…read morethey don't. What I'm upset with is being giving that as a recommendation when I specifically said I need a company that does solar heating for swimming pools.

The system installed is engineered specifically to our energy usage history unlike some companies…read morewhere the more solar panels sold the more commission for the sales person. The workmanship was first class...no exposed conduits on my roof. The support and staff response was excellent. Highly recommended.

My 2nd review.... So 5 years in, a third of my panels were malfunctioning. Evan's Energy was…read moreawesome. They helped me file a warranty claim, stood by me the whole way through, and after getting paid out on my warranty claim, they immediately came out and uninstalled the old system and replaced it with a new system that provides 33% more energy generation than I ever had before. What could have been a very nerve racking experience was handled professionally and efficiently. Thank you to the entire Evans Energy team!

I had a great experience getting my solar panels installed with Solar Sesame. I would recommend…read moreeveryone to get their solar installed from solar sesame. Manan, clearly walked me thru the all the different types micro inverters to make decision faster and move forward with the installation.

From the owner: Ready to Power Your Home, Your Way? SolarSesame is here to make your solar journey effortless. With…read moreour commitment to quality and customer satisfaction, you can trust us to deliver a system that: 1. Uses top-tier brands like Tesla, Enphase, and Qcells. 2. Offers a 12-month payment holiday with our PPA plan. 3. Comes with a production guarantee to ensure optimal performance. 4. Offers flexible financing options to fit your budget. 5. Simplifies the process by handling tax credits and rebates. 6. Provides prompt support with a 24-hour response guarantee. 7. Protects your home with $3 million in insurance coverage. 8. Is installed by our expert in-house team. 9. Includes annual inspections and cleaning for peak performance. 10. Is backed by a 25-year labor warranty. Let’s make your home more sustainable and save you money. Contact us today for a free consultation!

Recently got my solar panels installed at my home. David, a sales representative was super helpful…read moreand assisted me through the beginning stages of the solar install process. Once it was time to put the solar on the house, the guys who came out did a great job installing my solar and were able to finish the install by the time I got home. There was an issue with the electrical box (unknown exactly the issue). I called the solar team and they sent someone to my house within an hour of speaking with me. Ivy and Tony where two solar/electrical technicians that left a memorable impression with me by their outstanding professionalism and customer care.

I received an alert on May 20, 2025 from mySolarEdge that my panels were not producing any solar…read more Upon inspection, I discovered that my panels had not been producing solar since March. When I called mySolarEdge to ask why I did not get consistent notifications, they said it was because the installer, Solar Negotiators, had put themselves as the "owner admin" and receive the notifications. They also informed me that these notifications are free as they are part of the app. I called Solar negotiators back and I was informed that they do get notifications from mySolarEdge. They initially stated that it was my responsibility to inform them of when my solar panels are not working so that they can repair it. However, when I reminded them that I do not even get notifications from my app because they are the owner admin, they admitted that they do receive notifications for my system and that they would normally catch it and reach out to me to repair it. They also stated that they have been busy over the Spring and therefore had not been able to address the issue in a timely manner. They advised me to send them a tru-up bill in order to receive reimbursement. I reached out to a representative on June 4th and provided them with my tru-up bill. However, they would not provide me with any updates or status changes unless I prompted them with emails. Finally, after my fifth prompt, I received an email from a customer representative informing me that I was responsible for notifying them of any loss of power and they would not be able to reimburse me at this time. This is completely different than what I was told on the phone previously. I believe this company was using misinformation and delayed responses in order to not address my issue. In addition, I was never informed that they had control over my account, which I believe is a tactic to force me to either consider paying an additional cost for their monitoring app, "Know Tru-up", or risk not get reimbursed when my system loses power without my knowledge. Edit: Cindy, the Chief Administrative Officer, did reach out to me and was very pleasant in trying to help me. She reached out to Solaredge and was also informed by them that Solar Negotiators did have full administrative access and that they could grant it to me. She attempted to work with making that change but nothing has occurred in the past two weeks. My review still stands but I do appreciate leadership taking accountability and trying to remedy the situation.

We had a tech come out for a repair who went above and beyond trying to fix the issue before…read morefinally determining that a replacement was needed. John was super quick and helpful in getting us an estimate and getting scheduled for the install. This is the second A/C unit we have had replaced by them and recommend them, hands down!

I'm writing this for my elderly parents who have been using Donald P. Dick for the past 20 years…read more They live in an affluent neighborhood with homes worth over 1 million dollars, not to boast, just to put things in perspective. In Fall of 2025, they had scheduled a routine service of their air conditioner. Donald P Dick sent out two technicians who arrived and were seemingly unaware or uneducated on the type of unit that was installed on the house. It is a unit which uses dampers to control zones in different parts of the house. During the service, they advised that the entire unit needed to be replaced. They quoted a replacement quote of $25,000. My elderly father thought this couldn't be right and called to speak with the owner. The owner told him he trusted the technicians and backed their findings. My father declined the replacement, paid his fees for the diagnostic and service in full, and contracted another company who stated the AC unit was running fine. This place is a scam and should be prosecuted for elder abuse, fraud, and/or taken to civil litigation to the fullest extent. Update: In response to the owner, whoever they were transferred to claimed to be the owner and told them "I trust my guys". You might want to do some integrity checks with your staff because you have some serious integrity issues to address.

We have a solar system from them that generates 50,000 watts, but only discharges 270 to my house…read more They refuse to repair. Dont use NovemberTech they install used systems. Went to register my Tesla gateway and Tesla replied it was registered to another address out of town. Im pretty sure my Tesla batteries are used too. Even thou, this system was sold as new. Look else where.

This company lacks professionalism. Once they got us to get Solar our phone calls and emails have…read morebeen ignored. We have been going through this for the last 6 months. The Techs that came to install did a horrible job. They rearranged our Breaker panel, our A/C (transformer) went out so we have no A/C. I live in the Central Valley and need A/C. I have never dealt with such unprofessionalism. Placed a call this morning again and was told by the receptionist that the Cheif Operating Office would call us. NO PHONE CALL What happen to Awesome Customer service? What happen to putting customers first? If it wasn't for the Consumer they would not have a job. I will be contacting the BBB to make my complaint.

I believe Sun Solar is an excellent company. I originally bought a system through them when they…read moresold SunPower (prior to the manufacturer going out of business). I called in recently for special support and to add-on an Entrust IQ Meter Collar and Entrust IQ Combiner. The gentleman I worked with was very kind, very knowledgeable, and was willing to go the extra mile to help me work through a more complicated scenario. I appreciate his time and going the extra mile for me.

Very happy with the process. Easy installation and great customer service. I have access to monitor…read moremy system and they made sure all my questions were answered. Highly Recommended

WOW!!! I read all the reviews and all I see is all 1 star reviews…read more I must be the only lucky person who is actually VERY happy with the service I received. My sales representative was John Callahan (716 361-6600) jcallahan@californiarenewableenergy.org John very clearly explained to me how the whole idea works. I ordered the solar and it was installed. Installed without me paying 1 penny mind you. It's been working great ever since. My payment for the system is $15 a month! Next year it will go up to around $130. My PG&E is $10.00 a month. I am saving a bundle. So far this year I accumulated close to $500 coming back for the extra electricity sold TO PG&E. Oh, yeah and I am getting back around $7500 from the government come tax time. I can keep that money, or pay down my loan and have less than $100 paayment each month. So, what's the deal with all these 1 star reviews?? Perhaps you should CALL JOHN and you will have the same service I received. (When the system was up and running John came by with a bottle of Champagne.

They've been to my house three times in the past six months, ignoring my posted No Soliciting sign…read more(which is illegal). They imply they have a relationship with PG&E and want to look at my meter and check out my PG&E bill. No official ID, just young guys in brown polo shirts, with a guy waiting for them in a beat up car down the street. Super shady, especially reading about the people they've scammed with solar loans. Don't open your door to them.