After interviewing approximately seven solar companies, reading reviews, comparing pricing,…read moreevaluating customer service, and reviewing BBB ratings, I ultimately chose SunMade Solar Energy to expand my existing solar system. One thing that stood out immediately was that their pricing was highly competitive with the other companies I considered. While pricing was important, what really set SunMade apart was that they hold both solar and roofing licenses. This gave me additional confidence because I previously had a bad experience with another solar company that damaged my roof, failed to fix the problem, and later went out of business, leaving me to pay for the repairs myself. Our sales representative, Jon Bernal, was professional, patient, and knowledgeable. He answered all of my questions and never made me feel rushed. There was one item that the system designer later clarified, and although it wasn't a major issue, Jon personally reached out to notify me of the changes. That level of integrity and accountability meant a lot to me and demonstrated that he genuinely cares about his customers. The installation crew was professional, arrived on time, kept the work area clean, and communicated well throughout the process. After installation, I noticed a section of concrete that had become uneven due to settling. I contacted SunMade, and they returned within days to correct the issue and followed up to ensure everything was satisfactory. That kind of customer service is becoming increasingly rare. The entire process moved efficiently. Our first meeting with Jon was on March 28, we signed on March 30, the system was installed on April 27, the meter collar was installed on May 13, and we received Permission to Operate about a week later. Jon also helped us identify and secure available rebates. I would also like to thank Tara in the office. When I needed copies of my contract documents, she provided them promptly and without hesitation. Another positive observation is that the owner, Oz, appears to be actively involved with the company and personally responds to customer reviews. I noticed this during my initial research and felt it reflected a company that values customer feedback and satisfaction. At the time of this review, SunMade Solar Energy held an A+ rating with the Better Business Bureau. Based on my experience, they delivered competitive pricing, excellent communication, professional workmanship, and outstanding customer service. I would not hesitate to recommend SunMade Solar Energy to anyone considering solar for their home.

I had a 7kWp rooftop system installed with Tesla Powerwall 3 backup. SunMade helped make what is a…read morerather significant home upgrade and investment easy and convenient. Their team is professional and knowledgeable and any questions I had were answered promptly and completely. The quality of install is outstanding and the system works perfectly. I never once felt duped or overwhelmed. This is not a scam or second rate company which in the California solar industry are everywhere. You pay for the quality and reliability and knowledge that SunMade backs their products with warranties and service guarantees. If you value excellence and competence then they should absolutely be on your short list.

Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

Nova West Energy provided an upgrade to our existing solar system. From our initial contact through…read morethe purchase, installation and activation of the system the experience was seamless and painless. There was never any hesitation to upgrade a previously installed system. The existing system was examined and verified to be compatible with our requested battery backup upgrade. Installation was completed in one day and the final activation of the system was completed in a few hours. Following the installation and activation the system was immediately available. Based on our experience, there is no hesitation in recommending Nova West Energy for solar system design and installation.

I had 2 solar systems installed by them previously, and now batteries. They're very knowledgeable…read moreand professional.I haven't had a single problem in over 10 years with the equipment they installed. I highly recommend this company!

Beware: You are going to waste a lot of your time and nerves babysitting Solar Negotiators and…read moremaking sure your project actually moves forward. It has now been 1 year and 7 months since my project started, and I still do not have Permission to Operate (PTO). I'm attaching a receipt showing when the project was initiated, as well as a photo of the solar panels installed on my roof, as evidence that this is a genuine review and not something made up. Things went somewhat acceptably until the panels were installed, which happened in December--10 months ago. There were some hiccups on Solar Negotiators side figuring out the permitting process with the city. They went back and forth with the city on the design because they were apparently confused about what was and wasn't allowed under the city code. This cost me a couple of months of delay before the installation. Already not great, but it's acceptable. After the panels went on my roof, that's when things really went south. When trying to obtain PTO (permission to operate), Solar Negotiators discovered that PG&E required a transformer upgrade. I'm not sure how they failed to identify this earlier. Given that a transformer upgrade can take 6+ months, you would think they would have applied for it well in advance. But I figured mistakes happen, so I gave them the benefit of the doubt. Solar Negotiators needed to apply for the transformer upgrade and pay for the conditional PTO. Somehow, it took them another two months--and constant calls from me--to get the application submitted. Finally, in March, they told me that my project was in the queue for the transformer upgrade and that I just needed to wait. I was specifically told that I should stop calling because the project was "under control." I waited five months before following up. When I asked for an update, I received the response that "everything is good, we are waiting on the PG&E transformer upgrade." I decided to call PG&E myself to make sure everything was actually in order. PG&E told me that nothing was planned on their side because Solar Negotiators had never responded to an email PG&E sent them back in March. I brought this to Solar Negotiators attention, and they initially denied that there was an issue and assured me they were taking care of it. This is probably the most frustrating part of dealing with Solar Negotiators: every time I call, the person I speak with tells me they need to talk to their "interconnections team" and that someone will call me back. Of course, nobody ever does. I have repeatedly had to call them again myself just to get any information. They also refused to include me in their email correspondence with PG&E. Eventually, I got tired of this and asked PG&E to add me to the email thread from their side. That's when the situation became very clear. Solar Negotiators had indeed failed to respond to PG&E back in March. Their own explanation was that the project had "fallen through the cracks on our end." What makes this even more frustrating is that even after Solar Negotiators knew I was aware that the delay was caused by their failure to respond, they continued dragging their feet with PG&E. They would often take more than a week to respond to PG&E, and in several cases they only responded after I called Solar Negotiators and complained. So, essentially, I have had to babysit my own solar project for months, contacting both Solar Negotiators and PG&E to make sure the companies communicate with each other. Today, I finally received a call from someone at Solar Negotiators who apparently works directly with PG&E and was able to explain the current status of the project. Hopefully, this means things will finally start moving forward and I can get a conditional PTO soon, and a transformer upgrade 6 months later to get a full PTO. Unfortunately, I'm stuck with Solar Negotiators at this point, and there isn't much I can do other than share my experience. If you are considering Solar Negotiators as your contractor, my advice is simple: please don't.

RJ is the absolute BEST for sales and customer service. He never fails to perform and answers…read moretexts and phone calls in minutes. Steven Eddy (Bullard and Marks)

This is the second time in a row that Solar Maintenance Pros has failed to show up to clean my…read moresolar panels. To be honest, I haven't been happy with this company for quite some time. Even when they do show up, several panels are often missed, and I have to bring them to their attention. In addition, they have broken several roof tiles in the past and had to replace them. The people performing the actual cleaning are usually young adults (kids, in my book) who seem to lack basic customer service skills when I communicate what needs to be done. Today, when I called to ask whether they were still coming for my scheduled cleaning, the customer service representative asked, "Did you receive an email confirming that we were actually coming? All appointments are scheduled as tentative." That's not how appointments are supposed to work. If you schedule an appointment, you show up. If you can't make it, you notify the customer. According to their system, customers are apparently expected to assume the company will not come unless they receive additional confirmation. That approach is completely backward and unacceptable. Needless to say, I will be looking for another company to maintain my solar panels.

They've been to my house three times in the past six months, ignoring my posted No Soliciting sign…read more(which is illegal). They imply they have a relationship with PG&E and want to look at my meter and check out my PG&E bill. No official ID, just young guys in brown polo shirts, with a guy waiting for them in a beat up car down the street. Super shady, especially reading about the people they've scammed with solar loans. Don't open your door to them.

A very young man came to my door and said he needed to look at my meter to assess my usage and make…read morerecommendations for energy savings. I asked are your from PGE? (no), do you work for/with PGE? ('well, I can't say that'), do you have any ID? (he points to his brown shirt and logo. I told him if he was working with PGE they would have sent an email, text, and/ or phone call. Frustrated young man was irritated that I was irritated. I told him, bye, be safe. I called PGE - they shrugged as if to say 'so what', and said, we don't do that kind of thing. Terrible company to send inexperienced people out and suggest that they are working with our energy companies. I have image from my ring camera but I'm not going to put this young man at risk.

I had a great experience getting my solar panels installed with Solar Sesame. I would recommend…read moreeveryone to get their solar installed from solar sesame. Manan, clearly walked me thru the all the different types micro inverters to make decision faster and move forward with the installation.

From the owner: Ready to Power Your Home, Your Way? SolarSesame is here to make your solar journey effortless. With…read moreour commitment to quality and customer satisfaction, you can trust us to deliver a system that: 1. Uses top-tier brands like Tesla, Enphase, and Qcells. 2. Offers a 12-month payment holiday with our PPA plan. 3. Comes with a production guarantee to ensure optimal performance. 4. Offers flexible financing options to fit your budget. 5. Simplifies the process by handling tax credits and rebates. 6. Provides prompt support with a 24-hour response guarantee. 7. Protects your home with $3 million in insurance coverage. 8. Is installed by our expert in-house team. 9. Includes annual inspections and cleaning for peak performance. 10. Is backed by a 25-year labor warranty. Let’s make your home more sustainable and save you money. Contact us today for a free consultation!

$90,000 project at my home from US Renewal Energy. When time came for final inspection of…read moreconsumption from panels, they're undersized. More electrical usage than panels can produce and the inspection was at 12 noon. We gave copy of electric bill which was $900 approximately on the first visit. Contrators State license board coming to inspect.

I do not trust this company. Jacob Garvert, a sales rep, got me to sign a contract without…read moredisclosing information about cancellation fees. He lied about when the cancellation period began. And when I finally did find out when it was it was way past and I had to deal with fees. He also said, don't worry, the fees are small anyway. Come to find out, they were $4000!!! How is that a small fee???!!! He also lied about the sizing of the solar system. He said he got it up to 7.2kW and when I received info from the solar company it was a 4kW system. He then told me that it was the correct size that we talked about and that it would produce 7.2kW a year. Flat out lies... I was told I was getting a 7.2kW system! Tell this guy to take a hike if you see him. And don't sign anything on a contract until you thoroughly read it, no matter how nice the sales rep seems to be.

Words truly fail to aptly convey the excellence, integrity, value, high craftsmanship and…read morecreativity Jason Batman and his team brought to our difficult, highly customized solar installation on a 100 year old property. Our family has been a victim of PG&E's expensive and unethical practices for years, and the approach to this install was very important to us. Jason is a true master of his craft, bringing intelligence, creative insight, and remarkable integrity to every aspect of his work. He generously put up with my highly analytic and data driven approach to the install plan, sourced our Tesla batteries and panels at far, far below market value (beating out numerous competitors by a truly considerable margin), refused to charge more than his quote even when unexpected costs arose, and offered transparent, excellent planning and communication every step of the way. Jason and his installation team produced an aesthetically clean, 20 panel array befitting our historic home, integrated our new array with our existing one in a difficult and customized way requiring thousands of feet of wiring/conduit, and achieved a commercial grade, quality install of 2 Tesla Powerwall 3 batteries that have now fully liberated us from PG&E grid dependence. As Jason himself predicted, in just 2.5 weeks, our new system has exported 700 kwh to the grid, and imported 0 kwh. We are now fully in control of our power, and no longer at the mercy of PG&E, now, or in the future. Financially, this is utterly lifechanging for our family. So, for anyone considering Sunrun, or other companies, do not move forward until you have given Jason Batman and Power Pro's Electric and Solar a chance first. They will easily beat out competitor pricing by a large margin, and produce a system of truly remarkable craftsman quality. I cannot recommend Jason and his team highly enough, and our family owes Jason and his team a tremendous debt of gratitude.

Jason was fast to respond when I had an issue getting my solar online after my installer went…read morebankrupt. He came out, identified the problem, and set expectations about timeline and cost. He was very communicative about the process and allowed me to be involved to see what was happening, and how he fixed it. I would recommend Jason and Power Pros for any solar issues you may have. He got us up and working fast and reasonably priced.

If your looking for Solar, this is the best company to work with. They explain everything clearly…read moreand make sure you understand the process. They design a system that fits your needs and doesn't upsell you on anything. Just gives you the information and lets you decide at your pace. I really love that about this company. Ended up getting a powerall 3 battery setup with 34 panels and the installation went smooth. Took 3 days to get everything up. They were on time professional and just nice people to work with. They took care of everything to get the solar approved by the power company. They are very organized in providing communication of where your at in the process of being fully up and running. Value I think is very good. I couldn't find folks that would even entertain their pricing. I am going. To be saving $200 a month now since I got solar. That will be a huge savings over time. PGE is too expensive so this helps buffer their greed. I would recommend this comapny to anyone who is in need of a solar with battery solution. I am so happy I went with them.

Supreme Solar just finished installing my solar panels and batteries. I am extremely pleased with…read morethe team I worked with. They were exceptional in communicating with me. They gave advance notice when the workers were on their way. If there was a problem they were quick to address it. The system is up and working as designed. I would give Supreme Solar my highest recommendation.

Worst experience with a contractor! A 35 day promise to job completion is now in it's 10th month…read moreand still not complete. Having to take regulatory and legal action to encourage completion of the contract. Poor quality of workmanship, poor communication, unsafe workarounds...If you hire them...you'll be sorry. I know I am.

Worst experience ever in Solar Panels, signed a contract with Bella Construction for new roof and…read moresolar well solar panels were installed on top of the roof with out passings City of Fresno inspections.