Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

Although I wound up not using this company (at their recommendation do to problems I might…read moreencounter later), I really appreciated their honesty, integrity, and knowledge, and very responsive!! This was the only solar company that asked the right questions about my existing system to provide sound professional advice, instead of just trying to sell me something. I would use them in the future, and would recommend anyone looking into solar to talk to these guys!

100% happy with our system Pacific Solar put in for us. It is doing exactly what we'd hoped, saving…read moremoney, no surprises! They were professional, honest and completed the job in the time frame given. Definitely would recommend Pacific Solar!

Beware! My Sales rep, Brennan, got me to sign a contract for installing solar panels by promising…read moreis would be done in 2019, making me elig for the 30% tax rebate. Next they moved the installation to Dec 31, 2019. Then on the night before install called and rescheduled to Jan 2 2020, dropping rebate to 26%. Their reason: busy with another job. Then on Jan 2 texted "We have 2 installers out sick today because of that we are not able to install." Complaint 1854259 opened with Sunpower. Owner, Dave, changed excuse to "bad weather" and rescheduled to Jan 3 2020 Not a damn thing I can do about it because I relied on their verbal assurances.

Words truly fail to aptly convey the excellence, integrity, value, high craftsmanship and…read morecreativity Jason Batman and his team brought to our difficult, highly customized solar installation on a 100 year old property. Our family has been a victim of PG&E's expensive and unethical practices for years, and the approach to this install was very important to us. Jason is a true master of his craft, bringing intelligence, creative insight, and remarkable integrity to every aspect of his work. He generously put up with my highly analytic and data driven approach to the install plan, sourced our Tesla batteries and panels at far, far below market value (beating out numerous competitors by a truly considerable margin), refused to charge more than his quote even when unexpected costs arose, and offered transparent, excellent planning and communication every step of the way. Jason and his installation team produced an aesthetically clean, 20 panel array befitting our historic home, integrated our new array with our existing one in a difficult and customized way requiring thousands of feet of wiring/conduit, and achieved a commercial grade, quality install of 2 Tesla Powerwall 3 batteries that have now fully liberated us from PG&E grid dependence. As Jason himself predicted, in just 2.5 weeks, our new system has exported 700 kwh to the grid, and imported 0 kwh. We are now fully in control of our power, and no longer at the mercy of PG&E, now, or in the future. Financially, this is utterly lifechanging for our family. So, for anyone considering Sunrun, or other companies, do not move forward until you have given Jason Batman and Power Pro's Electric and Solar a chance first. They will easily beat out competitor pricing by a large margin, and produce a system of truly remarkable craftsman quality. I cannot recommend Jason and his team highly enough, and our family owes Jason and his team a tremendous debt of gratitude.

Jason was fast to respond when I had an issue getting my solar online after my installer went…read morebankrupt. He came out, identified the problem, and set expectations about timeline and cost. He was very communicative about the process and allowed me to be involved to see what was happening, and how he fixed it. I would recommend Jason and Power Pros for any solar issues you may have. He got us up and working fast and reasonably priced.

The system installed is engineered specifically to our energy usage history unlike some companies…read morewhere the more solar panels sold the more commission for the sales person. The workmanship was first class...no exposed conduits on my roof. The support and staff response was excellent. Highly recommended.

My 2nd review.... So 5 years in, a third of my panels were malfunctioning. Evan's Energy was…read moreawesome. They helped me file a warranty claim, stood by me the whole way through, and after getting paid out on my warranty claim, they immediately came out and uninstalled the old system and replaced it with a new system that provides 33% more energy generation than I ever had before. What could have been a very nerve racking experience was handled professionally and efficiently. Thank you to the entire Evans Energy team!

Very polite, showed up on time. Did all the repairs perfectly that we requested…read more I would use them again.

Tom from Agape Fireplaces did an inspection on my moms home. He was very thorough and respectful…read more My mom is a senior and on limited income and he was very intune to that and discounted his cost for her. His quality of work was great and left us with no concerns. Sheila who booked the appointment was very polite and thorough over the phone. I have referred friends to Agape Fireplaces and they have all been very satisfied with the cost and quality of work they received. I highly recommend this business.

Recently got my solar panels installed at my home. David, a sales representative was super helpful…read moreand assisted me through the beginning stages of the solar install process. Once it was time to put the solar on the house, the guys who came out did a great job installing my solar and were able to finish the install by the time I got home. There was an issue with the electrical box (unknown exactly the issue). I called the solar team and they sent someone to my house within an hour of speaking with me. Ivy and Tony where two solar/electrical technicians that left a memorable impression with me by their outstanding professionalism and customer care.

I received an alert on May 20, 2025 from mySolarEdge that my panels were not producing any solar…read more Upon inspection, I discovered that my panels had not been producing solar since March. When I called mySolarEdge to ask why I did not get consistent notifications, they said it was because the installer, Solar Negotiators, had put themselves as the "owner admin" and receive the notifications. They also informed me that these notifications are free as they are part of the app. I called Solar negotiators back and I was informed that they do get notifications from mySolarEdge. They initially stated that it was my responsibility to inform them of when my solar panels are not working so that they can repair it. However, when I reminded them that I do not even get notifications from my app because they are the owner admin, they admitted that they do receive notifications for my system and that they would normally catch it and reach out to me to repair it. They also stated that they have been busy over the Spring and therefore had not been able to address the issue in a timely manner. They advised me to send them a tru-up bill in order to receive reimbursement. I reached out to a representative on June 4th and provided them with my tru-up bill. However, they would not provide me with any updates or status changes unless I prompted them with emails. Finally, after my fifth prompt, I received an email from a customer representative informing me that I was responsible for notifying them of any loss of power and they would not be able to reimburse me at this time. This is completely different than what I was told on the phone previously. I believe this company was using misinformation and delayed responses in order to not address my issue. In addition, I was never informed that they had control over my account, which I believe is a tactic to force me to either consider paying an additional cost for their monitoring app, "Know Tru-up", or risk not get reimbursed when my system loses power without my knowledge. Edit: Cindy, the Chief Administrative Officer, did reach out to me and was very pleasant in trying to help me. She reached out to Solaredge and was also informed by them that Solar Negotiators did have full administrative access and that they could grant it to me. She attempted to work with making that change but nothing has occurred in the past two weeks. My review still stands but I do appreciate leadership taking accountability and trying to remedy the situation.

I called this company about 9 months ago to fix a older panel that was not functioning. This panel…read morestill is still in warranty. I had bought 10 new panels from this company the yr before. They came out several times, replacing 3 micro inverters. None of them fixed the problem. Fast forward, after several calls to the company, with no, or little return calls, the thought was to replace the panel. I kept calling, trying to get information about the panel, with many lame excuses., and of course no return phone calls. I'm sure they probably blocked my phone calls. Their customer service is extremely poor unless you talk to the owner. What a shame. find another company deal with. God forbid you need a repair.

My wife and I decided on getting Solar this year before the rebate was reduced. We were referred to…read moreValley Unique and asked for a quote. We also received two other quotes from competitors for reference. From the beginning Valley Unique was the most responsive and willing to work on the design to meet our expectations. We felt Shauna and the entire team listened to us and was committed to exceeding our expectations. They were fair and willing to work hard to deliver the exceptional results my wife and I were hoping for. If we had feedback they listened and if we had questions they answered them. They helped track our progress with PG&E all the way through approval. The system is installed and they are still reaching out advising and following up to make sure we are happy. I would absolutely recommend them to anyone looking for honest, fair and committed customer service.

We have one of the more powerful and efficient systems in our area( pg&e told us (we r in santa…read moremaria). Happy with install, system, and ROI (u own them, its the way to go). Our bill went from 650.00 a month to 60.00 dollars. We are 90-100% off grid most days. (we have AC and a workshop we do home projects on in garage, plus extra full size freezer and full size 2nd fridge in garage) house is almost 3k sq.ft. These panels serve our needs and we run laundry daily. Very happy also, one of only companies that offer assurance insurance for tesla batteries and panels past 10 yr, 12yr, and 25yr warranty marks.

A salesperson came door-to-door to my uncle's house in Antioch, CA and convinced him to install…read moresolar panels on his home. At the time, my uncle said that someone "just went up on the roof and installed panels and it was all free." My uncle is a widowed Vietnam Vet who is 100% disabled. At the time of this sale, he was 80 years old and living alone with dementia. The panels are not working and have been reported to Empower, the installer, EverBright, the leasing company, and Omedian, the company that services the panels. The PG&E bill has never reflected a reduction in monthly cost for the solar. My uncle is now in a memory care facility and our family is committed to a $212.56 monthly payment to Everbright Solar for 25 years. My uncle never would have agreed to this purchase had he fully understood the financial obligation. At his age, he would never financially benefit from such a purchase. Empower took advantage of my elderly uncle and abused, misrepresented and fraudulently convinced him to DocuSign a contract in which he did not fully understand.

I'm not interested in solar. The Kansas scene agents keep coming to my home. I tell them I'm not…read moreinterested. They lie and state. They're not selling solar. Because I have no soliciting sign on my door and proceed to tell m they're. They wanted to push a Tesla battery on me for my house. But you would ultimately have to have solar. So they're lying to people when they come to the door which is, which is a very ugly look for the company. I've tried to call the company and get my address removed from their canvassing route and a state. That is not a thing they can do. So I will proceed to contact the better business bureau for harassment

I'm still amazed. Our solar has been installed for 2 years now. Just Click Solar recently emailed…read moreme a Summertime update. It continues to overproduce expectations and cancel out my electricity bill. Even though I forget about checking on my system, it's nice to get the periodic updates. I know I got great deal compared to what I hear other people paying.