I previously wrote a good review even thought my mirror took a full mo th to complete-…read more It was for a home gym- was 1600.00 the morrow fell off the wall because they used the wrong glue. They worked hard and after I took off work many times to get this done- was d Good. Took three months to get the patio door fixed after Jose removed the rollers. One excuse after another and literally UNABLE to open the patio door for three months. He had said he'd fix the rollers at no cost because of the mirror Calamity. Then charged me 300.00. What a rip off. This business is not one to use. Find people who show up, and speak English. The workers do not know what the heck they are doing. I had a huge remodel to give Jose- but never ever again will I use them.

From the owner: JJ Glass & Mirror has the experience and the skills in Commercial and Residential Glass and Mirror…read moreindustry... We specialize in. Store Fronts Glass Raillings Handrail Custom Mirrors Curtain Wall. Shower Enclosures Retail Store Glass Replecement ETC

I had such a great experience with this glass repair shop. From the moment I called, they were…read moreincredibly kind, professional, and genuinely focused on helping me which is so rare nowadays. Their customer service really stood out -- they made the whole process easy and stress-free. They were also very efficient and were able to get me in the same day, even ordered my glass before my appointment to make sure it was there already when I arrived. Which is so appreciated. The repair was done quickly and with great care, and everything turned out perfect. It's rare to find a business that combines quality work with such thoughtful customer service. I could not recommend this place more and will absolutely return if I ever need glass repair again. Don't go anywhere else Discount Glass will take care of you and your needs!

I had to replace my windshield and called in the morning to check what can be done. Great…read moreprofessional service and was quick. Thank you!

I made an appointment to have them measure for a mirror for client. Three days later he texted a…read moredifferent day and time...I reminded him we already had an appointment and asked him to confirm the day and time which he did. On the day of the appointment we had a 2 hour timeframe . An hour into that timeframe I texted him and left voicemail asking if he was still going to make that timeframe which was12:00-2....I got no response until 5:00 that day . His excuse was Monday was a holiday and he was mixing days up....what professional company doesn't use a calendar with their appointments. Ridiculous.

We love working with Dallas glass & mirror! They are always on time and professional. The quality…read moreis amazing and their value is top of the top

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

Twice. TWICE this place has wowed me. Twice they have given me something I needed and refused to…read morecharge me. Granted, both were simple but it rare to find a place that lives by complete customer service. Some 15 years ago they made and installed a new shower in my home. Twice in the past year I've gone to them for small needs (only one related to the shower) and both times they just gave it to me. The people here are equally friendly and professional. I am very impressed.

Good quality and value. Used several times. Only had one issue, which was resolved.read more

Thank you for the excellent window replacements, Nate, Ryan & Adan! We are repeat customers with…read moreWow Windows and have been impressed with their professionalism, friendliness, fairness, and quality of work each time. They've always addressed our questions and concerns with honesty, never trying to upsell beyond our asks. I would not hesitate to recommend Wow Windows to anyone that needs window glass replacement!

Did not move forward with this company however, the consultation was smooth. Nate was super…read morecommunicative throughout the entire process!

Alex is extremely friendly and polite and professional. We had 2 projects and paid for the second…read moreupfront. He came back to finish without having to chase him down. Great work and trustworthy. Highly recommend Alex!

After reading strong reviews, I contacted Alex to see whether he could replace sun‑damaged windows…read moreand to request an estimate. He immediately asked for a photo without gathering any details about the windows. I explained that the damage wouldn't show in a picture, but he insisted that photo‑based estimates are his standard process, with in‑person measurements only after agreeing to the estimate. This process felt impersonal and did not inspire confidence. While this may work for some customers, it did not meet my expectations for a service provider. I decided to look for a company that offers a more reassuring initial assessment.

Took my 2002 Audi TT here, after much searching, to repair the seal on the convertible top where…read morethe back window glass meets the fabric. The fabric was in perfect condition, and dropping over $2K to replace it wasn't an option. I dropped off the car at lunch on Friday, and at 2 Monday afternoon it was ready to go! The work was professionally done, and I'm betting the new bond is stronger than the original! Don't let the dealers talk you into replacing a perfectly good top just because the back glass starts to separate - for about 10% of the replacement cost it can be good as new in just a couple days. Karl does great work!

Bad customer service experience when Tom came to quote. The price is a lot higher than other quote.read more