Extremely nice. punctual. Gave me honest opinion. Did not replace water softener but did do…read morerepairs. Good people to do business with. Thank you Adam.

Affordable Water installed a water softener at our house. Everything went great and service tech…read moreanswered all questions completely. I would recommend this company to anyone.

finally got the aerator installed & this will help with the 'rotten egg smell' in our local well…read morewater. I called this guy on Monday morning as he came recommended by my builder. He made a same day visit to test the waters and make recommendations and I had an 'on the spot' fair bid and install happened Tuesday afternoon! Yea, I have been shopping around so recognized a good price from a reputable businessman - Thank you!

I was having trouble with my well/aerator so I called him for help. He showed up within 10 minutes…read moreand fixed my problem in two minutes. I would definitely use this business again in the future.

Did a great job, above and beyond, very skilled and knowledgeable staff. Responded to their…read moreFacebook Ad, my water heater is now clean and running at it's best

Book appt. No one call to confirm, no show. Irresponsible. Though is was going be great. Really…read moredisappointed

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

Wow! From worms to wonderful. Ken and Danny are amazing. I had worms and parasites in my water to…read morethe point that my entire household has been sick, poisoned by the city water supply. When Ken received my service request for water filtration, he was visibly disturbed by what we were dealing with and personally came first thing in the morning to address the issue. Ken educated me that simple filtration was not enough, that by trying to filter something like this you actually just create a breeding ground for the parasite/bacteria. That can be seen in my washing machine filter that just acted like a catch bowl for them. He made it clear that I needed a complete treatment system to kill everything before being filtered. Ken assured me he could fix it and provide me with amazing water. He did not disappoint. My water is now so good you can drink from the shower or even the toilet tank. Taking a shower in it is like nothing I have ever experienced, the feeling is beyond description. You must feel it for yourself to understand, and to that point I tell everyone that comes over to take a shower because it is life-changing. Shampoo and conditioner are not even needed. As for drinking it, wow! Voss water is pond scum in comparison. You have not had bottled water this good! Even our ice cubes from our cheapo ice maker come out clear. This is truly a mind-blowing experience in a great way. Because the water is so clean our toilets, faucets and shower heads stay totally clean; no calcium, no redness, no toilet ring, ever! Thank you Quality Safe Water!!!

Charge 150. Just come detect problem. I need board, call 3 times finally said he can find it,…read moreoffered me another one cost way more money.

Daniel was great. Called for an estimate and he actually tried to come out earlier due to a spot…read moreopening up, but arrived on the agreed date and time. Daniel went over the different options of water filtration systems including placement which was very helpful. He was transparent with pricing and timeline. He also checked out an existing system and was able to tell me how long it's been in use, and how many gallons have gone through it. My wife ended up having someone we knew install a unit, but if anything ever comes up and we don't have our person. We will definitely keep integrity water in mind.

Our toilets, showers, and tubs were backed up and this was on a Sunday. After I called I got a call…read morefrom the company who explained the process and that someone was working in our area and it could be up to 2 hours. I okayed that and got a text message 5-10 minutes later and replied Yes to accept the service. Then I got another text about 15 minutes later from the Service Technician saying he will be here in about an hour. After that text he arrived about 20 minutes later introduced himself and I showed him the problem. His name is Mr. Galu - I hope I spelled it correctly. My first impression was he is friendly, clean-cut, professional, courteous, competent, and wearing a mask. He went to the front of the house to look at the round pipe above the ground and saw bush roots around it. He cut the bush and roots, okay by me and I helped, and then got an electric "snake" to go down the pipe and reversed it out. This cleared out everything blocking the pipe and all was back to normal again. He asked if we had a dog and if we bathe the dog in the tub which we do. He saw a lot of dog hair and most likely was the problem after 12 years of baths. More good news! He recommended Roto-Rooter Preventative Pipe Shield Maintenance Treatment - 1 Gallon - good for at least 64 treatments and will last a year. I definitely want something like this. He had some with him and had it added to the invoice. He explained and showed me how to mix it with water, when and how to do. It is only once a month. The next day I purchased a screen to place over the tub opening to keep any dog hair from going down the drain again. I am completely satisfied and highly recommend Roto-Rooter and especially our Service Technician Mr. Galu as he is the best and would like to give him Special Thanks And Recognition (STAR) - Thank you.

I feel completely scammed by Roto‑Rooter--started bad and got worse…read more 1. Initial service: They charged me $9,700 for plumbing repairs in my Plantation, FL home. At the time, I thought it might be overpriced, but I accepted it because they did some repairs and promised bathroom work. I never signed the invoice or contract (DocuSign remained unsigned). 2. No proper camera inspection: The technician excavated the same area they claimed was leaking--but missed a large hole in the main sewer line entirely. 3. Partial completion, big issues: They returned later and finished the bathroom work for free--thank you for that--but still did not fix the hole in the main line. 4. Independent plumber confirmed fault: I had a second licensed plumber review everything. He said the hole likely occurred during Roto‑Rooter's "descaling" process, and the original invoice description ("descaling") is overly vague, offering no clear accountability. 5. Ongoing problems: Water pressure in the main bathroom is poor, hot water isn't working right, the toilet wasn't reinstalled properly, and the integrity of the line is compromised. 6. They refuse to take responsibility: Management says they fulfilled the contract--but their own technician missed the damage, and I have a professional saying it's their fault. 7. I've disputed the charge with Synchrony Bank, filed complaints with the BBB and Florida Department of Consumer Protection, and I'm prepared to escalate further unless this is corrected at no cost. Final thoughts: I would've been happy to pay if Roto‑Rooter had done fair, honest, and competent work. Instead, I'm left with damage and risk that could have been prevented. I strongly advise anyone to get multiple quotes, read documents carefully, and never sign or pay large invoices without verified work. Avoid this company unless you're ready to risk being overcharged and left with more problems than you started.