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    sunshine on a cloudy day

    4.5 (2 reviews)
    Open • 10:00 am - 9:00 pm

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    4 years ago

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    Spivak Jewelers

    Spivak Jewelers

    4.9(51 reviews)
    3.0 mi
    •$$

    I stopped by Spivak Jewelers for what I thought would be a very minor service--a simple watch…read morebattery replacement. The store was absolutely packed, and it was clear they were spending a lot of time helping customers find the perfect engagement rings and jewelry. Despite how busy they were, someone immediately stepped away to ask how they could help me. Even though my request was small, I never felt like an inconvenience. They treated me with the same attention, kindness, and professionalism as someone making a major jewelry purchase. That level of customer service is rare these days. It's easy to focus on big sales, but the team at Spivak Jewelers showed that every customer matters. I truly appreciated how quickly they took care of my watch and how genuinely friendly everyone was. If this is how they treat someone coming in for a simple battery replacement, I can only imagine the care they provide for their jewelry customers. Highly recommend Spivak Jewelers for their exceptional service and the way they make every customer feel valued.

    I had a wonderful experience selling my jewelry here. This is a family-run business, and from the…read moremoment I walked in, everyone was so friendly, welcoming, and professional. They made me feel right at home and took the time to answer my questions without making me feel rushed. The entire process was honest, straightforward, and comfortable. It's clear they truly care about their customers and take pride in what they do. I highly recommend them for anyone looking to sell jewelry or for any of their jewelry needs. I will definitely be returning in the future! I will also refer anyone I know to them.

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    Time After Time

    Time After Time

    2.7(7 reviews)
    0.2 mi

    NEVER NEVER NEVER PURCHASE OR HAVE SERVICE DONE HERE I took…read more5 of my watches here for battery replacement and one being a scuba dive watch I use diving had paid extra to vacuum seal. couple days later it rained and water got into watch, see photo. readers digest version 6 round trips they broke my watch and was rude about it...I talked to a Rebecca S. ..Dereks secretary she was argumentative, rude, arrogant. I had to take them to court and received a judgement against them $724 This all took over a year... it was all about principle.. all I ask for was a new scuba dive watch but only offer 50% off meaning no accountability on their part. They are all over priced but I originally felt buy local... boy that was a mistake in their case. I spent thousands at their store for myself and gifts...this how they thank me..one watch could of sold a dozen

    Brought my son there for a birthday present so that he could pick out a watch. After looking at a…read morecouple different options we chose the one he wanted and paid. I was told to come back as they sized the watch. We walked down a bit and both the jewelry store and Boscovs had the watch cheaper(25%). I went back to the person that helped us and she said they don't honor price matching and wouldn't even entertain a refund. I have not even took the watch yet. Poor customer satisfaction and experience. Business that wants return customers shouldn't treat customers that way. I will not do business with them in the future!

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    sunshine on a cloudy day - gemstonesandminerals - Updated September 2026

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