Keep in mind you get what you pay for. Caveat emptor…read more Sure most if not all of the tools are here are Made in China. Some of the things are made in India and Pakistan. The tools here are along the same lines as Northern tool, Cheap and basic, so if you need a spare set for the motorcycle or ATV 5-10 bucks you should be set. I even own a small set cheapo offset wrenches, two hot glue guns, Ax, a torque wrench. Drill tips and A few air hoses storage reel, Air tools. Its cheaply made and for light duty to medium duty, Now I also have a set of Good wrench, and various wrenches that are Cobalt, Snap on, Craftsman, Husky. It's cost is proportional to the amount of use, and quality. Pick and choose what you need and what is in your budget. They also have an option to buy an extended warranty for some of the air tools at the register, I usually think of these tools as disposable. So far I have been happy with the few things I got so far.

** Service: There is…read morenone. I wanted to buy a jig saw, having printed a page from their website. When I couldn't find anything that matched their ad, I began looking for an associate for help. There was a young associate moving quickly to conduct sales at a register. I asked her where to find the saw, and she vaguely pointed, "Look on aisle 1" - I had just been there, no saws matched their website. Selection: Tiny. Minuscule variety. I was greatly disappointed. Value: For me, significant waste of time. Thought about it for a moment, and bought one from Amazon with free delivery tomorrow. That's a perfect option. No reason to understand how this retailer stays open Summary: Go elsewhere. Service here doesn't exist. Advertised products are AWOL, not on the shelves. The ad online by the way stated "available at Fort Myers store" Not recommended.

For a quick trip when you don't wanna run all the way across town to pick up something that you…read moreneed at home this is a great little spot. They're always very kind and welcoming , they have a very nice selection to choose from when you're in a fix at home and need something quick. They're always extremely helpful if you do need help . So honestly, I would have to say their service is outstanding .

This is a great little store that has almost everything you need. All the staff wear masks. I even…read moreseen one outside wearing his mask in the 90° weather with all the humidity. They have a hand sanitizer station 4 steps into the store. So they are trying to get the customers as clean as they can. But what good is the dispenser if it's empty for part of the day. I'm sure it's good that people are using it. I try to support places like this store as much as possible. It's about 4 miles from my house. The ace store is 7 miles. So depending on what errands I'm running usually steers my shopping. Although any attempt to keep the store virus free is a good thing. But it is a false sense of security if people see masks and assumes it is a viral/germ free zone. The keys are not breathing lol or touching stuff, having a strong immune system, hand sanitizer dispensers that are filled And washing your hands 20 seconds. Reducing risk by staying 6 feet apart is a good start. Ambiance 4 service 5 location 5 value 4 5/21

I like Home Depot 0268.... Most of the employers there are…read morevery nice, respectable, and do their best to help you with all your needs... If they don't have what you need in their store they look to see if any of their other stores have it... I like Home Depot & won't shop any where else not even Lowe's....

They always have what I need for my mobile home. Great customer service and friendly.read more

I did visit this business while searching for landscaping ideas and alternatives. Though, I did not…read morepurchase anything. After a fair amount of research I found the location and pricing best fit my objectives. Upon visiting the business we were greeted and offered assistance. The staff were very helpful in helping us to understand the pros (and cons) each choice of material. The yard and office are well organized and very tidy. Business are like people. They need to look good, first. LOL If/when I need their products I'll go there first.

No customer service, poor attitude and rude owner only cares about money! Do yourself a favor…read morechoose a competitor you'll save money and aggravation! ​

I'm very happy TSC opened in N. Ft Myers, makes things a lot easier for me to get to…read more.. I also like the people who work there... they answer all my questions to the best of their knowledge.. They have a good selection of feed for all livestock....

Customer service is on point smooth reception easy thing's to find very happy with expertiseread more

So not only does this place have an incredible variety the prices are unbeatable! But the best part…read moreis that you CAN NOT beat the customer service. I have been in many of the home improvement stores and we all know you can never find any help. I didn't have to ask for help here, they approached me and that is something that is a rarity unless someone is working on commission ( and they don't here). Mo went WAY above and beyond scouring the store to find an item for me. I just can't say enough how impressed I was. Brandon, the manager, was very informative, approachable and friendly and we even had an employee come and give us bottled water as he saw we had been waiting while Mo looked for the item. The new trainee was very nice ( sorry I can not remember her name) but she was able to witness Mo's exceptional customer service. Rarely do I review a store just because of their customer service but I am on this one. The icing on the cake is that their variety and value is also top notch! Went in here today ( did first a review yesterday) and again great customer service. Jenny was great. Tracked down items for me and searched high and low. Great customer service is not a fluke or intermittent here... it's the standard.

I spent nearly $5,000 at this store for a new construction project. Generally, the staff was nice…read moreand helpful, and I was assured I had a 90-day return window. However, the return process for a damaged delivery was a complete disappointment. Because they only deliver outside, one of the tile boxes was found torn as we were bringing it into the house. We moved it carefully and placed it against the outside garage wall, taking a photo immediately (attached). Unfortunately, it rained overnight, which caused the torn box to fall apart and the tiles to shatter further. When I brought this up to the manager and showed her the photo--which clearly shows a major impact that couldn't have been caused by a customer--she completely refused a refund. She just repeatedly stated that I was supposed to physically bring the heavy, shattered tiles into the store to get my money back. Very poor handling of a high-spending customer.

Great locally owned Hardware! Very friendly and go the extra mile to make sure you get what you…read morewant. So refreshing after visiting a big box store!

Your old school hardware store where if you want some obscure part tool etc they have in a small…read morestore environment. You can get good help; staff is knowledgeable.

My husband and I are so thankful to have found Alpha Tile & Stone and cannot recommend this place…read moreenough! Paul was extremely reliable, efficient and professional. We knew the exact porcelain tile we wanted and we saw on their website that they carried it so we called to place an order. Even though they are located in Fort Myers and we are in Boca, the transaction, shipping and delivery were smooth and stress free. Paul ordered the exact amount of tile we needed, it took 2 weeks like he said it would and it was delivered to our Boca home within a few days after that. We were able to coordinate with his driver and our contractor for a seamless delivery when we were not there. Definitely recommend this place if you are looking for a reliable, professional, efficient business especially in Florida where contractors are not always known for their reliability.

We bought 2000 sq. ft. of porcelain tiles here for our condo and it was a great experience. Good…read moreprices, excellent in store displays, and helpful staff.