I needed to get a grill gas canister refilled or replaced, so I called the new ACE store at…read moreFounder's Square. They said they didn't have any full canisters in stock, but if I brought the one I had, they had the ability to fill it. When you het to the store, leave the canister immediately the car. Come into the store to pay and let them know what you are there for. They will have a representative meet you along the side of the building where the propane tank filling station and garden supplies are located. After you have paid, drive your vehicle to along the side of the store, put it in park, and then bring your canister into the gated side yard. The representative will check the canister to make sure it is in decent condition and valid to be filled. It was late in the day, so the patio was shaded. It took a few minutes to fill. The representative was kind enough to carry the full tank to my car. Great service! It cost about $25. Worth it to have full canisters on hand, especially with hurricane season on its way.

This is the newest Ace Hardware store and it's been a good experience to shop here. The staff is…read moreattentive and helpful, the store is in a good location. It's very easy to get off Immokalee Road and to the Founders Square Ace. On a recent visit, I came in to buy paint. Ace has good quality paint, including Magnolia Home by Joanna Gaines, Clark & Kensington and Benjamin Moore. I came for a gallon of Ben Moore paint, with a color in mind that was from Sherwin Williams. Fortunately, these companies do share formulas so that they can match each other's colors. I got exactly what I wanted without a longer drive. The store is also stocked with everything you might need for a home project. It's good to shop this conveniently located store and they are for sure, a helpful hardware place.

After cutting through six "medium metal" blades in an effort to cut through a steel bolt, we…read morefinally decided it was time to get the right tool. Heading to Ace Hardware instead of a big box was pleasant and they absolutely have tons of stuff here. I can't think of anything that they DON'T carry here. We figured out what to buy, found an employee to open the case, and I'm now the owner of two reciprocal saw blades. We brought them back to the house, mounted the first one and within two minutes, bam, we're through the bolt. That's called using the right tool for the job! Friendly service, reasonable prices (everything's expensive these days!) and a tremendous selection. I have no doubt that I'll be back to Dg Ace Hardware the next time I run into a problem and need a new tool. [Review 20266 overall - 1768 in Florida - 1243 of 2023.]

I am very disappointed with the services! Only one employee was helpful. Young female! Sorry, I…read moredidn't catch her name. The other men employees judgmental and unhelpful. Waited by the lock cabinet for 10 minutes after we asked for help. I don't like to name drop, but I'm the great granddaughter of Arthur Losey. In the 80's and 90's he was well know by the owner! To top that off, the shameful treatment we received we chose ACE we only received because we didn't want to give the big box stores our business.

I get a lot of stuff there! They are a big help and very friendly! They have pretty much everything…read moreI ever need there.

Nice Manager seems to know what he's talking about. Friendly staff…read more Thanks for the help

I was having trouble picking a new stain for my barn... tried the big box stores, waited forever…read moreand they were no help. I purchased 4 different samples and all looked like dried mud. This place was right around the corner, so I gave it a shot. WOW! Sooo friendly and knowledgeable!!! Such a wide variety of products and someone to walk through the whole place with me showing me options and explaining the benefits and downfalls to each for my specific project. All stain selections were the same price point relatively as the other stores, but a way better product. I will most definitely use this place again and again!

Staff always greet you and are very helpful. They carry festool sanders, paper, etc, and have a ton…read moreof painting supplies. They do custom caulk, spray paint and a lot more. Definitely the only paint store you will need

** Service: There is…read morenone. I wanted to buy a jig saw, having printed a page from their website. When I couldn't find anything that matched their ad, I began looking for an associate for help. There was a young associate moving quickly to conduct sales at a register. I asked her where to find the saw, and she vaguely pointed, "Look on aisle 1" - I had just been there, no saws matched their website. Selection: Tiny. Minuscule variety. I was greatly disappointed. Value: For me, significant waste of time. Thought about it for a moment, and bought one from Amazon with free delivery tomorrow. That's a perfect option. No reason to understand how this retailer stays open Summary: Go elsewhere. Service here doesn't exist. Advertised products are AWOL, not on the shelves. The ad online by the way stated "available at Fort Myers store" Not recommended.

way too much cheap crap.... unreliable pwr equipment... they…read moreshould remove the bottom quality per item or model or type... time is money wasted if the equipment or item fails for the project it was intended for... then you have to go back and do a long line refund... so, a customer really has to think about a potential purchase and its service life while shopping. Consequently, a customer is debating whether or not that item of interest will do or last for the project it would be intended for... I suggest that the bottom quality items be eliminated and make room for other items not carried in the store due to the lack of space...

Customer service is on point smooth reception easy thing's to find very happy with expertiseread more

Went here for landscape rocks/mulch... Gardening section is terrible. Plants dying and trees look…read moresick. Need to go back to Depot or Lowe's.

Chloe greeted me as soon as I walked through the door with a large tile in my hand... she said "I…read moreknow the exact match for that tile"! She was right! Not only was she wonderfully personable, she was very efficient, animated, beautiful and knew/knows her job very well. She also came across as if she loves her job. She went out of her way to show me other options at the same time of picking out a tile for me to take home and match. She never asked me to do any survey or anything, however I said to her and the cashier that I wanted to write a refernce/survey on the incredible service I received. If I choose to go with Floor and Decor (again as I love your company), it will be due to a large part thanks to your wonderful employee by the name of Chloe! 10 out of 10 is what I rate your company and your employees! Thank you ~ Victoria

Jurate is AMAZING! She listened to what I was thinking and took my vision to the next level. The…read morechoices she showed me I never would have found without her. She was super attentive, on the ball and just fabulous on every level. I was not in town during the entire project and she made sure that my contractor could pick up whatever was needed... more grout, the schluter I forgot, any extra tile, ANYTHING. Will never use anyone but Jurate.

Chase was excellent. Helped educate me on what type of paint to use and did the best he could to…read morecolor match with what I had and on the caulk to use for our other project. Nice store. Lot of paint on hand. Def recommend. Help support a small local business.

Have used this store for over 30 years. The best paint store ever. All color samples always in…read morestock. All brochures always stocked. Store always stocked and organized. The most experienced and educated and nicest staff. When my gingerbread porch would mold every year in south Florida humidity they recommended a simple mold preventative liquid to add to the paint. Paint lasted for years without this problem. I had an antique iron bed. Home Depot recommended their products for metal primer and paint. After a year paint would Scrap off with a fingernail. The paint store employees recommended a metal primer and paint. Super hard finish that is permanent. Just two examples. Besides, Benjamin Moore has the best paint colors and the paint we used in our home 30 years ago looks as beautiful today as it did then.