After cutting through six "medium metal" blades in an effort to cut through a steel bolt, we…read morefinally decided it was time to get the right tool. Heading to Ace Hardware instead of a big box was pleasant and they absolutely have tons of stuff here. I can't think of anything that they DON'T carry here. We figured out what to buy, found an employee to open the case, and I'm now the owner of two reciprocal saw blades. We brought them back to the house, mounted the first one and within two minutes, bam, we're through the bolt. That's called using the right tool for the job! Friendly service, reasonable prices (everything's expensive these days!) and a tremendous selection. I have no doubt that I'll be back to Dg Ace Hardware the next time I run into a problem and need a new tool. [Review 20266 overall - 1768 in Florida - 1243 of 2023.]

I am very disappointed with the services! Only one employee was helpful. Young female! Sorry, I…read moredidn't catch her name. The other men employees judgmental and unhelpful. Waited by the lock cabinet for 10 minutes after we asked for help. I don't like to name drop, but I'm the great granddaughter of Arthur Losey. In the 80's and 90's he was well know by the owner! To top that off, the shameful treatment we received we chose ACE we only received because we didn't want to give the big box stores our business.

Unlike the big box stores where eye contact means staff might have to acknowledge your existence,…read moreAce leads the way in what a retailer should be. Old school , friendly help, where customer service is the norm not the exception like the big box. Clean, organized and yes if you are just a home owner working on projects not a contractor , you definitely appreciate the service. And earn reward points for items purchased and get valuable coupons and discounts for items you'd buy anyway. I love it.

I went to this Ace store yesterday. Only needed a few items. Every person in this store is…read morepleasant, outgoing, knowledgeable and friendly. If this store has what I need, I have no reason to go to a big box store. The people here are phenomenal. Other businesses could learn a bundle by visiting this store and see how they operate. Thank you to the staff at this store. Also I received a discount for being a veteran.

2 toilets in my condo crapped out at the same time…read more I stopped in and the service was a success! Great service and very efficient! I'll be back! Thanks

Great service and friendly help. Gave me terrific advice and products are very good quality. Highly…read morerecommend.

Everyone there is so nice and helpful. The store is nicely kept and things are easy to find. It is…read moremuch closer to my house than Lowe's and I like doing business with small companies.

One of the best things I like about this hardware store is it's a local hardware store which has an…read moreabundance of staff, they are very helpful and they have a great sense of humor. Oftentimes we go to big box stores like Home Depot, Lowe's and other bigger hardware stores but they don't have the staff to handle the amount of customers that come through their store. This store has an abundance of staff that are helping and the selection of items from pet supplies, to pool and spa equipment, to hardware and grills is very impressive.

This is an update to my first review. After several emails and a little more time then I had to…read morespare I did receive a full refund and was not required to return the product that was shipped to me. The refund was the correct action for the company to take, but I would have ben happier to have received the product that I ordered. I place an on line order for 3 sheets of 3/8" x 2' x4' plywood. The package arrived quickly, but they shipped the wrong product. I received 10mm x 2'x4' sheets. They are actually .470" almost 1/2". The shipping label has my correct order on it, but each sheet is clearly marked 10mm. I have sent several emails asking how they will resolve the issue and always get the same answer "we're looking in to it". I did not order 10mm thick boards, I ordered 3/8" and now I'm stuck with product I do not need.

Local small hardware store. Their staff is very helpful. I like when I can patronize the local…read morelittle man.

Several heavy duty metal doors and hinges were supplied by Fields Door & Hardware Inc. Customer…read moreservice was good.

I go to that store often. When I walk in I am usually met my a staff member. I tell them what I…read morewant or what i think I want. They take me to the isle where i find what i need If i am not sure what i need i tell them what i want to do, and they help me figure out how to do it. Great friendly staff.

Called to verify key cutting service for a vehicle…read more I get there after 25min drive and manager Betty, will not cut the key. I was willing to pay the cost for the service. Very rude and unhelpful! I do not recommend!!

I use to hate Ace the place just annoyed me not this Ace all the Aces the older you get though the…read moremore you want ppl that know what the shit they are talking about and will help out . Now I can't speak for all the Aces just this one because we do have one in Michigan and they are a bunch of ding bats to be fair though The water in that area was poised back is 62 that a whole other story anyway these guys are good quick and friendly as all get up.. The old man out front on the weekends throw him a dollar for God sake he goes around finding pins with the American flag or Army or Marines and sits out there and sells them and donates the money to A charity. You could give him a penny and he will give you a pin so throw him a dollar i take the pin and every couple weeks bring them back and give them to him yes that makes me a good person . #Ace4TheW

They seem to have everything you might need. Always someone available to assist you with your…read morequestions.

I see all of the bad reviews and I have only had good experiences. In fact, I avoid H.D. whenever I…read morecan. We have purchased and custom ordered a few thigs, and yes they make mistakes, but went out of their way to correct them. They delivered and adjusted custom ordered patio screen shades 3 times until they were right. No argument. I had a problem with a very large and heavy garage cabinet that was made incorrectly by the manufacturer and they picked it up and brought a new one which they in turn assembled for free. Cliff, one of the managers was very accommodating. They definitely have phone issued but H.D. is just as bad or worse

I bought kitchen cabinets from Lowes Kraft maid cabinet. My order was over $18,000…read moreI received order with 1 missing cabinet, I am being told 3 weeks for their mistake to put this cabinet in production. This will not allow us to have a kitchen for another 3 weeks along with the 2 weeks we have lost. This is costing us a fortune eating out along with the inconvenience no stove no water. I expect some resolution ASAP.