To say these times are unprecedented is an understatement, and to be building a home with the…read moresupply chain crisis and all of the shortages and delays, it's just about as challenging as it can get in the construction business. Although that may be the case, our project went incredibly well when it came to working with New Erra Doors, with no significant delays! The fact that our project went so smoothly is so critically linked to the performance of their team. Ashley, with the patience of a saint, professionally and methodically took me through every step of the process and made sure I had a thorough understanding of the expectations. She was always available, always super pleasant and is a true professional who takes her job seriously. All of the other key members of the team were seasoned professionals who clearly know their craft as well. Their intelligent, reasonable, pragmatic approach to each and every step, was the best part of working with them. Anita, Shelby and Ashley could not have been better. I looked at many door suppliers and the New Erra team was by far the top supplier after all of my research was complete. Now to see it installed, I can't say enough about how well it was installed, the fit and finish and the overall aesthetic is mind blowing. It truly made our Naples home project complete! Unfortunately it seems like more often people take the time to write when they have something negative to say and don't do it often enough when a complementary one is warranted. I just want you to know how grateful my family and I are to you and your entire team for partnering with us as professionally as you did throughout the entire evolution of our project.

I am an Interior Designer in Lee and Collier County and I have now used New Erra in projects in…read moreboth areas. They truly make a superior door and will customize to your request and work within a reasonable budget. While there were a few hiccups in our most recent project (which happens from time to time in this business), the representatives were attentive and professional in addressing these concerns. In the end, my clients ended up with gorgeous solid mahogany doors and are very happy!

Our sliding door was stuck and wouldn't move at all. The technician came at time, was really…read moreprofessional, and got it working perfectly. great service, definitely worth it.

Let me review this step by step…read more I called several large well know contractor companies. That replacement Impact windows doors Impact roll down Screens said. 1st reply I received was a personal from Drill Sergeant Const. They were quick to answer my questions. 2-3 days later we had other companies to follow up. We did take the time to get 3-4 estimates all seemed pretty much in line. The difference was John came to our house 2 times Once was to introduce products of windows Impact screens and then John came back 2nd time to review job and cost. We decided to go with Drill Sergeant after 3 other companies actually sent us their estimates by email and no to very little follow up. Then John explained all their procedures once more. To our surprise John explained that our final inspection would be preformed by Brett he is the Supervisor and Forman that inspects all jobs for Final Inspection "3 times" This eliminate 99% of any issues before ordering our windows, door and 2 impact screens. The constant communication and follow up we never had to call! Quality of workmanship and materials was as we expected. Installer was very neat. Did a great job and everything fit as all the extra efforts were really worth it to us. Would highly recommend this company for quality, service, price and workmanship. Thanks to Everyone at DS construction RJ Blanton Sr

This is a follow up to my previous review. We are as happy with our second experience with Stone…read moreFactory as our first. They came in to replace the dark granite surrounding our fireplace and top of cabinets in our livingroom. We selected a beautiful black and white quartz to compliment our white bookcase. Their techs worked with us to address an issue with mirrors set into the back of the bookcase. The overall outcome is exactly what we wanted - worth the money they charged. We've been so pleased with our experience we have shared their contact information with our friends and one couple have already visited and ordered a replacement for their own kitchen and bathroom. Stone Factory has already completed three critical projects for us. We're still waiting on our other contractor to complete three others. These have been two very good experiences for us. Franz and Nick are both good representatives of the company and helped us achieve our positive outcomes.

I'm not sure who these other reviewers dealt with at stone factory but, my experience with the…read moreSalesman Matt was HORRIBLE. I'm in the construction industry and notified him of several times of potential issues a month in advance and all he would say was "it's no problem we can handle it when we come to install" well, I ended up canceling two large marble vanity tops causing them to lose thousands in sales because they couldn't come up with a solution and then had multiple issues with the installation of the kitchen countertops. granted, I had a few out of the ordinary situations but, his lackadaisical I don't care attitude was frustrating beyond belief. ultimately I had to fix one of the issues in the kitchen myself and am contracting a new countertop company to install the vanity tops. I would highly recommend you use another company or at the very least not use Matt. And if whoever owns Stone Factory sees this, You better watch Matt closely because he is loosing you thousands in revenue. I just noticed that the waterfall edges on our island have a 1/2" gap between the cabinets and the waterfall! We bought the entire kitchen cabinets and all the marble from these guys and I cant get them to return to address these issues. I was contacted by Wayne after I initially posted this review and he said not to worry they'd make it right. after multiple phone calls I can't get an appointment set with him to come out to view the issues and come up with a solution. This situation continues to get worse. Oh and by the way, they advertise the sell kitchen cabinets but, its not them its someone else so don't be fooled into thinking your dealing with a one stop shop who has internal employees doing the work. Everything is subcontracted out to 3rd party installers. I'll update this if Wayne ever shows up to address the issues.

Fabulous business!!! Very glad I found them. Immaculate, professional and reasonably priced. I…read morehighly recommend Alec and Key Screening. I had been searching for a while. Very happy with all work performed. Licensed and insured!!!!

Key Screening showed up on time & performed their job correctly and in my opinion had great…read moreworkmanship & work ethics, cleaned up nicely. Would definitely recommend Key Screening & would & will use them again !

Family owned and operated. Serving Lee County for over 40 years! Advertised by repeat and…read morerecommended previous customers!!

Prompt response to my call. Next day quote. Measured twice. Scheduled for 3 weeks out because they…read moreare a quality company and are busy. Excellent job enclosing my front door area. I couldn't find a single flaw. The most reasonable price of any company I received quotes from.

Tekram roof company at Fort Myers are professional group of employers from the office Matthew the…read morepresident to the employees, they answered every question I had. Tekram roof company did an outstanding job fixing the leak in my roof. Having the roof leak had caused some other problems, They helped find the leak. The company is certified and have devoting employees. They were responsive from the time of my first inquiry right through until the job completion. I highly recommend Tekram roof company to anyone for roofing work. Overall- A Price- A Quality-A Responsiveness-A Punctuality- A Professionalism-A Thank you Tekram Roof

I had 4 roofing companies to check out my roof that was done by Tekram about 7-8 yrs ago and was…read moretold by all that the workmanship was bad. Getting a new roof now and was told that they did not change out the wood under the tpo roofing.

We have successfully completed the purchase of Hurricane Windows for our entire house. We are…read moreextremely pleased with the service offered by Jake and his team. They carefully considered our requirements and executed beautiful work. After comparing prices, we found that diamond glass & aluminum was within our budget. Our next project involves replacing our front door, and we have full confidence in their ability to support us efficiently.

Amazing company! From customer service through the warranty process and installation, everyone was…read moregreat!