I'm not sure who these other reviewers dealt with at stone factory but, my experience with the Salesman Matt was HORRIBLE. I'm in the construction industry and notified him of several times of potential issues a month in advance and all he would say was "it's no problem we can handle it when we come to install" well, I ended up canceling two large marble vanity tops causing them to lose thousands in sales because they couldn't come up with a solution and then had multiple issues with the installation of the kitchen countertops. granted, I had a few out of the ordinary situations but, his lackadaisical I don't care attitude was frustrating beyond belief. ultimately I had to fix one of the issues in the kitchen myself and am contracting a new countertop company to install the vanity tops. I would highly recommend you use another company or at the very least not use Matt. And if whoever owns Stone Factory sees this, You better watch Matt closely because he is loosing you thousands in revenue. I just noticed that the waterfall edges on our island have a 1/2" gap between the cabinets and the waterfall! We bought the entire kitchen cabinets and all the marble from these guys and I cant get them to return to address these issues. I was contacted by Wayne after I initially posted this review and he said not to worry they'd make it right. after multiple phone calls I can't get an appointment set with him to come out to view the issues and come up with a solution. This situation continues to get worse. Oh and by the way, they advertise the sell kitchen cabinets but, its not them its someone else so don't be fooled into thinking your dealing with a one stop shop who has internal employees doing the work. Everything is subcontracted out to 3rd party installers. I'll update this if Wayne ever shows up to address the issues. read more

Stone Factory - gap between cabinet and waterfall countertop - Countertop Installation Near Me - Punta Gorda, Florida

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I was quoted a price and ready to purchase , the manager steps in and hikes up the pricing $600. and claims the remnant was semi-precious which it was Not ! I've been in this industry much longer than he has and I know my Stones! He clearly was trying to scam me, I walked out and purchased somewhere else who was honest and purchased the same stone! The salesman Nick was nice to work with. T. Romanishan read more

Ben and Shannon are the best, responsive, responsible and they stand behind their work. My inatallation had an issue, they took care of it immediately with no fuss. read more

We purchased from Stone Factory many years ago so we decided to go back when we were looking for a countertop for our bathroom. After talking with Franz he said it was under new ownership. We were happy when we first met Franz he was professional. We gave Stone Factory a deposit by credit card. We placed the order to purchase countertop and they would make shelves for us. They came to template and we were asked for the rest of deposit. We were promised shelves a few days after agreeing to order and they weren't ready and didn't actually start them. We kept calling, texting and no response. Finally we got in touch with Franz and said we will pay by credit card. He said ok and card was not processed. We went back to store and we were told they needed cash or check for rest of deposit. Told him he was suppose to charge card. Nick another representative said only cash or check for balance. Because they lost money with credit cards. Only way they would loose if others disputed charge. We weren't doing cash or check because they didn't produce anything or return phone calls. We were told we would loose are deposit and I contacted are credit card company. We know someone who purchased with them recently and they paid whole transaction by credit card. I wouldn't recommend this company to my enemy. I haven't looked into it, but i think it's illegal to say cash or check. read more

From start to finish the Stone Factory Inc in Punta Gorda, Fl on RT 41 are the best. The pricing, professionalism and workmanship in cutting the stone as well as the installation are top notch. We had them do our Kitchen, Master Bath and 2nd bath and we are very pleased with the end result. read more

Love the selection they have on property. They are all knowledgeable and professional. They have installed granite in our kitchen, dining room, bar and master bathroom. I highly recommend them. . read more