Sunset Terrace has fallen from its former glory days of "Ono" food, tasty cocktails and stellar service to offering bland and overpriced consumables accompanied by inconsistent service depending on the day you visit. As Wyndham owners and business professionals, we understand that sometimes our expectations far exceed our experiences. However, since the prior co-owner left, this place continues its downward trajectory. Current ownership and management should be held accountable for this continued disappointment we have experienced in the last five years. After speaking with other Wyndham owners and local business professionals we have discovered this has been a growing concern due to poor bar and grill leadership. The "golden rule" in the service industry is simple and relative to the best selling book in the world if that's your belief. "Do unto others as you would have them do unto you." In an environment that should appeal to all of your sensory emotions, Sunset Terrace management and ownership has failed to live up to that expectation through witnessed outbursts of rudeness and belligerence that have forced us and our neighbors and colleagues to find alternative accommodations and dining experiences until Wyndham rectifies this ongoing display of poor restaurant behavior and inconsistent service. In fact, the only thing consistent is the sunset view. read more

Sunset Terrace - Bars Near Me - Kailua-Kona, Hawaii

Friendly staff and fresh food. Amazing view and good food what else can you ask for? We love the wedge salad, coconut shrimp, and of course the generous portion of fries. One of the best drinks they serve is the Sunset Runner, and if you're lucky Michael or Chelsea will be working. Let's not forget the live music nightly. read more

Sunset Terrace - Sunset Runner - Bars Near Me - Kailua-Kona, Hawaii

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This restaurant is located inside the hotel we are staying at, so we expected it to be convenient and reliable during our trip. On our first night, we ordered drinks at the bar and had a great experience--the bartender was friendly, attentive, and provided excellent service. Unfortunately, the next day was a completely different story. My sister and I sat down for lunch and waited between 20-30 minutes without ever being helped. The only interaction we had was when the server briefly stopped by to say, "I'll be right with you." After that, she never returned to take our order, check on us, or even offer water. We sat and waited until it was clear we were being ignored, and eventually we left without ordering anything. This was very disappointing, especially since the restaurant is tied to the hotel we are staying in. It feels unacceptable for guests to be treated this way. Because of this experience, I have no desire to return for food, and I won't even order drinks for the rest of our stay. It's unfortunate because the location is convenient, but the lack of basic service ruined it. read more

We absolutely love this restaurant. It's so convenient and the sunsets and music are so delightful. I just wish they would bring back their original menu from about six years ago. They had things like beef stroganoff, and a chicken Alfredo pasta that would be my only suggestion. Other than that, everything is perfect and we can't wait to come back here in February. read more

Poolside grindz in Kona. This place shines for ambiance and location if you're staying in the area. Service was fantastic! Our server was helpful and engaging, extra kind to our herd of little kids. I don't remember her name but she gets 12 stars. Food was decent at a price point predictable for the area and setting. There was also plenty of parking. read more

This was such a fun place. We loved the live music in the evening and the staff was friendly and helpful well recommendations. Portions on the fish and chips were a bit small for the price but it was so tasty. They were single staffed so it took a bit of time but we didn't mind because of the view and music. read more

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Oh my this was such a great place to come to have a drink and watch the sunset. This restaurant is located at the Kona Coast Resort where we stayed. It was really nice to be able to walk over to it from our condo. They do not have a special "Happy Hour" but we really enjoyed having a drink here. They have a full bar and offer drinks, wine, beer and hard seltzer. We so enjoyed the waitress and bartender and received great service. In the evenings, most nights, they had live music which made the whole experience top notch. In addition to coming here in the evenings, we had breakfast here one morning. They have a limited menu, but very tasty. The food was served hot and was good. The real magic here was the amazing sunset view, the nice music and the great drinks and service that we received. Thanks for making our time so nice when we came here. read more

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Great pool side bar and grill. We appreciated the service in particular. Food was good and so were the drinks!

The food was wonderful, super good hamburgers, I don't know how two slices of cheese made it extra cheesy, but they did it super well! The service was wonderful, and the ambience of the singer in front of the pool was amazing! 10 out of 10! read more

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Grabbed a quick late night meal. Food was better than expected and service was super friendly. Poolside outdoor dining. We were so hungry photos weren't taken before it was all gone. Burgers and wings with sweet chili sauce were all delicious (or we were very hungry?). The fries were really good. read more

We got there near when they stop serving but still 15 minutes. For some reason the waitress ignored us and took 2 tables that came in after us. We finally flagged her down and she said kitchen was closed. I pointed out she took orders from 2 tables that came later, she went back and said she got them to let her take the order. I'm addition tables had not been cleared and we had to Push dishes to the side and wipe the table. We split a pork sandwich with fries that was pretty good but after the problem getting served and dirty tables don't expect to Go back read more

Sunset Terrace - Seating area - Bars Near Me - Kailua-Kona, Hawaii

Try the wings! Amazing! Been at this little poolside bar before. Wings still my fav. Drinks excellent as is the service

The only thing that was actually good about this place is we found a place to park right away, the live entertainment was great and our server was really nice. The food and the cocktails are awful. We had everything in our group from burgers to pulled pork and got zero compliments at the table. Fish and chips had more breading than I could stand and the fish was dry and tasteless. Everyone at our table had nothing positive to say about their meals. Mostly hamburgers!! Save your money and go someplace else. read more

Friendly staff, attentive service and hospitality, ocean views and great food ! I would definitely recommend and come back. Thank you for a great experience! read more

Great guest service and a lot to pick from in wonderful shop. Also a great location, right in Ali'i Drive.

Big let down, saw 4 stars and was deceived on an unexplainable level. Got my wings and guess what, they tasted like they were from the Walmart frozen isle. Adult grilled sandwich? Beware. Grilled Mahi Mahi? Unseasoned as hell. This place is an haolie's paradise. No islander feel. read more

We had a party of ten, and although they do not take reservations, they pushed tables together ahead of us arriving to accommodate, which we really appreciated! Our server was a pro! She allowed us to do separate tickets for each couple and was friendly & knew how to manage a large group! Drinks were delivered timely, and delicious. One of the better Mai Tais I had while on vacation! I have ordered the Coconut Shrimp in the past, which was delicious, but this time I had the Ono Sandwich with Cajun spices (you can have it without if you like) and it was delicious! All of our food came out at the same time, which was nice, and we all enjoyed what we had......it's a bit of a "hidden gem" but worth seeking out. They also have live music most evenings. A very enjoyable experience! We will definitely be returning next time we are in Kona! read more

This restaurant is located on the Kona Coast Resort property. They have upgraded it quite a bit since our last visit. However, each time we dined there, they only had one server and they doubled as the bartender sometimes. The food was fresh and served hot/cold. They had a smaller selection than the last time, but it was quality fare. We had the Ono fish and chips, the mushroom Swiss burger, the chicken cordon blue sandwich, chicken wings, papaya with yogurt and granola, stuffed French toast, fruit plate, bacon & eggs while we were there. The view from the place overlooks the ocean and they do have live music several nights a week, which was new. Loved their virgin lava flow and Pina colada drinks while sitting poolside. Papaya read more

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The food wasn't bad but it certainly wasn't special either. If you ask me what the best thing about this place is I would have to say that if you are staying at the Kona Coast Resort is that it is convenient. The food is not remarkable, and the menu has shrunk. But it will fill you up, and the view from the patio is nice. So it you are going to be walking around shopping in town for several hours it's a good way to start the day. If you're looking for a spectacular meal you will have to search elsewhere. read more

Sunset Terrace - Ham and Eggs with yummy potatoes. - Bars Near Me - Kailua-Kona, Hawaii

Very nice place for sunset views. We didn't have reservations but finally got a front row seat after a drink at the bar. Food was okay, we had ribs a something else forgettable, we weren't there for the food and just enjoyed the view and the very sweet local server. Key lime pie is a bit overrated if you've ever been to Florida. It was raw in the middle but crust was nutty and yummy, very thick tho. read more

Leaving a 1 star for the earful service by the waitress who refused to give us her name. But I got a photo, not the best quality. The food was good here but the service from her and the bar tender was unacceptable to any standard. It doesn't take much to be a decent human being but this lady was ignoring us, talking about us to the bar tender to where we could hear her and practically throwing our drinks at us as she brought them over. She was helping everyone around us that got there after us and when we put our order we waited and hour and a half and still nothing. We ended up leaving when we asked her if it was almost ready and her response rude and walked away to the bar tender and started pointing and laughing. So sad that this lady has no class or was ever taught how to treat people. read more

Sunset Terrace - POS of a person in general - Bars Near Me - Kailua-Kona, Hawaii

Service was awful from the moment we arrived. Felt like we were an inconvenience to her for even arriving. Was here with family and sat for 45 min without being acknowledged, then when she came to table she was clearly not in any mood to help, ordered drinks, they arrived 25 min later then took order. After an hour we asked if our food was almost ready as people around us were getting attended to before us even though they arrived much later than us. Her response was "maybe" then rolled her eyes then left. She then proceeded to go to bar tender and say obscenities is absolutely the word obscenities about my kids. When we called her out she ran and hid like a coward, so we left. If she is here go somewhere else. read more

Sunset Terrace - WORST waitress EVER!! - Bars Near Me - Kailua-Kona, Hawaii

Very nice little place way off the usual tourist routes. Came to listen to a friend play music we have been in Kona 9 years now and never knew this place existed, in the Kona coast resort that I have driven by 1000s of times but never noticed it there. I had a very nice burger with fries as my wife had a fish plate. All in all in was a good experience good service good food nice location. One small bummer was no pitchers of beer but heck if that's the biggest problem I have it's a good day. We will definitely try them again cause I saw a BLT that caught my eye. read more

Not busy early Saturday morning. Open air, nice breeze,comfortable. She got the partition and I got the chinichanga. Strike sort of a balance. The partition was excellent and worth getting again. The chimichanga was just ok for me. Without a good dose of gravy, it was just biscuit and potatoes. Description says scrambled eggs but didn't really get any sense of them. It wasn't terrible but I would not recommend it. Irish coffee was good, and I would recommend that. This was our second breakfast visit. It's good to probably once a stay. read more

Great view, adequate service, mediocre food. This "restaurant" is actually a poolside bar. We for breakfast and it was just ok. Probably better if all you want is a cocktail and a snack while lounging at the pool. read more

Food was awful. The quality was less than cafeteria food honestly. Even the guy whose been coming there for 40 years said he only comes for drinks and live music. That should have been our cue. read more

i got the classic burger which was so yummy lol but anyways i would recommend coming here

we come every year to kona coast resort and we order almost everyday for a month something from the sunset terrace - we love their food -- from breakfast lunch dinner- and the service is typically great. try their heaping salads loaded with variety of veggies and their coconut shrimp is the best ever! you can count on them! read more

Pleasantly surprised by this spot in our rental. Ordered w coconut shrimp, edamame and cheese burgers with fries plus cocktails. All very good. Fresh and gorgeous views. Plus conveniently located. Friendly service. read more

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Good food! Friendly staff, convenient location! Awesome music entertainment late afternoon till early evening! Pool hot tub, read more

This is a very nice little restaurant located within the Kona coast resort. A little difficult to find but it is worth it. There is a bar located next to all of the seating, and there are very beautiful views while you eat. We ordered the Loco moco and the yogurt parfait. Both were awesome. read more

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Full disclosure. This place is hard to find. It's inside a private resort. You have to sign in at the front gate to get in. You then have to find the pool. This place is part of the pool. The place is small with an island feel with views of the pool and ocean. If I stayed at this resort, I would probably be at this place a lot :). You can sit where ever you want. We were famished after a day at the volcano so we all ordered nearly the same thing. Service and quality of food are all good, not great but good. I did fall in love with the Kono Red Ale beer while I was on island. You need to try it. All of the taco's we had (fish, batter fish, chicken, and shrimp) were all good. I've had better, but very decent. The only negative quality we noted was that you can't get chips and salsa either as a pre snack or with your meal. You just get the taco's. Not a big deal, but just a nicety. read more

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Don't waste your time coming here. We came for Happy Hour & Pupus at 3:45 p.m. During the 15 minutes we waited for service, after being seated, we were COMPLETELY ignored. The male waiter checked the tables around us, asking if they need anything or wanted another beer. He never bothered with our table. Another couple, seated nearby, about 10 minutes after us received their water and order, from a female wait staff, again while we were ignored. When we got up to leave, staff didn't seem to care or notice our leaving. read more

Jon is the man. Talk about local Aloha love, you've got it. No need to venture out for breakfast when you have incredible choices, with a priceless view right here at the resort. We came here looking for Loco Moco and Jon recommended that I order the stuffed french toast. He also made sure we were always happy, had everything we needed, brought our food out promptly, and served us water right away. The stuffed french toast is to die for. Jon recommended a beer, after we described another local brew we loved, and now all I can think about is the Coconut Porter he served us. So good! Mahalo Jon! read more

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Excellent view and sunset. The deserts are very nice here. The food and service could have been a bit better.

the bartender Reece was the BEST.... Bob and Sue From Phx, Az Only thing was wished we Knew he had a Fishing Boat Excursion that was never told to us... read more

This poolside lunch/dinner spot is epic! Mike the owner is truly on his A game and the food is BOMB. Their coconut shrimp is the best I've had on the island. Amazing hummus plate, adult grilled cheese YUM. Gorgeous views of the sunset and wonderful live music. For sure check this place out if you're in Kona / Keauhou! Xx read more

Sunset Terrace - Bars Near Me - Kailua-Kona, Hawaii

Overpriced bar food, deep fried, burgers, tiny salads. Locke waitress but little else going for it !

Very casual outside place by the pool within the Kona Coast resort. The Margaritas were tasty Salad was large and good The (beer battered) fish and fries were well above average. Great views of ocean and sunset. Nice entertainment from ukulele player. read more

The waiting staff and bar tenders are extremely rude and unhelpful. Very overpriced and the attitude that comes with it is unprofessional and rude. We've been here for a week and the service has been unprofessional and rude the entire time we've been here. read more