If Yelp had a 6-star rating, I'd give it to Jay and his team without hesitation! Working with them…read morewas easily one of the best experiences I've had with a crew. What truly set Jay apart was his amazing patience and total transparency. He kept me in the loop at every single step, taking the time to explain what was going on and answering all my questions without ever making me feel rushed or in the dark. He took what could have been a super stressful process and made it completely smooth. Jay and his team are knowledgeable, fast, and genuinely care about doing right by their clients. Thank you to Jay, Will, Carol, Edwin, Dale and Brian. You can tell they take real pride in their work. I can't recommend them enough!

They are the worst plumbing company I have had to deal with. Just for a simple delivery and…read moreInstallation of a stove, it took forever- over two weeks to get this done. A bunch of liars and procrastinators. Never use them again.

BLUF: Prompt, efficient, courteous, expensive service…read more We called Quix Plumbing Service to repair a flushometer toilet. Quix was very transparent about its prices and cost estimates. They told us that appointments during the weekend started at $350, but started at $175 (plus tax) on weekdays. We opted to delay the service appointment to a weekday. Quix called us the night before to schedule a time window. Phil, our assigned plumber, was early, fixed the problem quickly, and gave estimates on optional repairs. Quix promptly provided a payment receipt with work description via email, and they also gifted two bottles of scented hand soap. Interestingly, Quix Plumbing Services doesn't handle sewer-related work; you will need another provider for that work scope. While I might strongly consider becoming a plumber in my next life (because the industry charges $$$$), in this life we would consider calling Quix again for internal plumbing needs.

UPDATE. QUIX has not returned calls to address the issues (I will remove or update the review with…read morea more positive rating if they do so. Otherwise the response below from the manager is words without action). They installed a Delta T13420 shower+tub faucet. The water pressure is extremely low. 45+ min to fill a tub (40x24x12 inches). I called Delta customer service. The rep told me the plumber should have inspected the lines before installing it, and use a flow meter or a measuring bucket to check the flow. The 2nd plumber who came the next day did not check the mixing valve or the cartridge. He broke the faucet while fiddling with it (there was no issue). He broke the spigot from the wall and soldered a proprietary adapter. The blow torch broke the tiles. He did not solve the problem. When I went to Crest hardware in Brooklyn to look for a possible solution, the associate, who has experience as a plumber shook his head when I showed him photos of the job. He said the plumber should not have soldered that adapter to the wall, which prevents using most common faucets. Quix customer service did not address the questions. I asked how long should it take to fill a tub. He said "at least you won't get scalding water" The Delta customer service stated that it should take 10-15 minutes. Now it takes 45-50 min. I suggest customers pay attention while the plumber is working, and ask questions, as they won't explain what are doing and the pros and cons. And inform yourself on the job needs to be done with online resources. original review below. 2 plumbers came on 2 different days, February 1st and 2nd, 2023 The first one was polite, a guy from Dominica. He replaced a 3-hand bathtub faucet, with a single knob. After he left I realized the water pressure was really low, and that it would take 45 min to fill the tub. They sent someone the next day scheduled at 8 am. He was more than 2 to 3 hours late and they called 90 min after the scheduled appointment. The 2nd plumber took a long time and broke the tile around the faucet. His attitude was aggressive. I told him that my water shut-off valve was leaking. He just yelled to not touch it. He left a mess and did not fix the problem. Instead of addressing the problem or explaining he acted like a bully. A guy from customer service called the next day after i noticed the water pressure was even lower. The rep on the phone claimed that the new kind of faucet levers have less water pressure. And claimed that the old 3-hand shower handles are not for sale anymore, i checked there are several for sale at Lowes in Brooklyn. The tone could have been polite. I go diving half of the year and I always need to fill the tub to rinse my wetsuit and gear. Waiting 45 min to fill a medium-sized tub is inconvenient. The plumber could have discussed the issue beforehand. The 2nd plumber the next day should have acted in a more polite and professional way. The customer service representative could have been less antagonistic. I would rather have a different company fix the issues in an old tenement building. But it is the landlord's choice. I lived in this apartment for 15 years, and this was the worst experience with a contractor. I would give it 1 star, but at least the first plumber was friendlier. so 2 stars. The customer service person on the phone refused to send someone to address the problem. They left my bathroom a mess, with a problem that I did not have before. I would just like the water pressure to be restored to the way it was, being able to fill my tub in 10 minutes rather than 45 minutes. I prefer to post positive reviews of businesses that I appreciate. But in this case, it was such a negative experience, that it may be relevant to potential customers to be aware of this.

Mike came on time, checked out the situation, cleared the sewer drain, cleaned up after himself…read morewhen the job was done and let me know I had a 30 day guarantee. It was professional and they charged $225 for the sewer which was fair. I would say they deliver and not hesitate to call again.

I called 718 when a tenant of ours had a broken toilet. They…read morewere able to make a appointment for the next morning. They arrived on time. Rich immediate identified the problem, he had the new part he needed in the truck and put everything in place. All of this in 30 minutes

Had Kirk over last week to clean out our building's water main. Came quickly, and was super nice,…read moreknowledgeable and efficient. Not pressured to get extra services or any other b.s. Highly recommend!

Very professional. Came out immediately and fixed my sink issue. Highly recommend.read more

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

I had a gas leak and national grid shutdown my gas. I called Bill for consultation and he spent…read morealmost 2 hours to check and explained to me what are my options and the best approach and pricing. I decided to work with Bill's team. Warren and Thomas and walked me though all the procedures wand what to expect. Thomas and his team is very professional and helpful and really went above and beyond.

I definitely would not recommend this company…read more I hired A Good Plumber for extreme banging noises coming from the radiator and pipes. The plumber replaced the air valve on the radiator for $341, and reset and re-angled the radiator for $419. A dispatch fee of $99 was added, plus tax and credit a card fee for a total of $963.32. Unfortunately, the work that he did not resolve the noise problem, but rather, created a leak that damaged my floor boards. (The plumber had to come back the next day for the leak.)

Victory plumbing does terrible work, and their customer service is worse. We hired them to fix a…read moreleak in our tub, and when they completed the job, our handyman said that they used a sub standard material to seal the leak and it won't stay. At the time I brought it to Victory's attention, and they refused to take responsibility or fix it. Sure enough, the seal did erode quickly and the leak is back. When I approached Victory again to fix their mistake, they again refused to take responsibility. Now I have to pay another plumber to do the job that Victory should have done correctly the first time.

Service is great. Reliable and Friendly. Reasonable prices and a company to rely on. Highly…read morerecommended.

I needed a water heater replaced asap for my tenet and Sergey was able to do it the next day. He…read morecame on time and was responsive thru text. Thank you so much

Cannot recommend Sergey enough, punctual, quick, and did a fantastic job. Gave an accurate quote…read moreover the phone, was able to come same day within two hours of speaking, and was friendly and went above and beyond. Fixed a hot water valve under the sink and replaced an old faucet. Prices are the best for exceptional service.