It will be two years this September since my 91 years old mother moved to Parkside. What was…read moresupposed to be a traumatic experienced for the whole family turned to be a blessing, thanks to the wonderful staff at Parkside. They have pampered my mother and made her feel at home right from the start. My mom does not stop repeating how happy she is with the personal service provided by each and every member of the staff. Noel Corea

From the owner: Our mission is to provide a safe, warm, and supportive atmosphere to adults sixty ( 60 ) years and…read moreolder who require some degree of assistance and supervision. Services Offered: -Ambulatory and Non ambulatory private rooms -Wheelchair accessible (no stairs all on one floor) -Laundry and Housekeeping -Full assistance with all activities of daily living -3 nutritious meals a day cooked fresh in house -Staff on call 24 hours a day -Cable/ Xfinity and Internet included -Licensed for 6 beds -Hospice Waiver -Visiting Hours are from 10 am to 8 pm daily And more...

Just got back from Mother's Day brunch. Ten of us came together to celebrate my 97 year old mom,…read moreand the staff at the Ivy could not be friendlier. Cynthia and Ngan brought us everything we needed, with good cheer, and Chef Rahul even came out to greet us. Delicious food, even better hospitality. Thank you, Ivy Golden Gate!

Of all the places my mom toured, she liked this place the best because everyone made her feel at…read morehome immediately. My mom lived here happily for almost 11 years until she passed. She truly thrived in the community because as editor of their resident newsletter for 10 years she got to know almost everyone who lived there and everything about how the facility was run. She had many meaningful friendships with other residents over the years, but also with the long time (10-20+ years) staff members whom she held in the highest regard.

Dear Dora, I can't…read morethank you enough for all your help and support through this difficult transition with Helen. You will be happy to hear that she is already doing much better in her new home than she was just a few days ago! It's a lovely room in a supportive and caring community and I feel like she will have every opportunity to thrive there. Please use the following recommendation/review in any way you'd like in your promotional materials etc.: "I am writing to wholeheartedly recommend Dora for her exceptional assistance in helping us find a senior living apartment for my elderly aunt. Throughout the entire process, Dora demonstrated an extraordinary level of dedication, professionalism, and compassion. From the very beginning, Dora went above and beyond to make an overwhelming situation manageable. She accompanied us on multiple tours, asked insightful and important questions we wouldn't have thought of, and provided invaluable guidance at every step. Her presence made us feel more confident and informed in our decision-making process. One of the most helpful aspects of working with Dora was how she took on the burden of communication. She handled sales calls and follow-ups, ensuring we were not overwhelmed by constant outreach. Additionally, Dora was present during the care assessments at my aunt's nursing home prior to her placement. She effectively interfaced with the nursing home staff, advocating for my aunt's needs and ensuring a smooth transition to her new home. Dora's support was not only professional but also deeply personal. Her kindness and understanding made a challenging process significantly easier, and we are incredibly grateful for her assistance. I would not hesitate to recommend Dora to anyone navigating the complexities of finding the right senior living arrangement for a loved one. She is an invaluable resource and a true advocate for families during this important time."

Dora was fantastic to work with. So sweet, professional, caring, and dedicated to getting to know…read moreour family to learn exactly what we were looking for. She found a great placement for my family member. Thanks Dora!

I wanted to update my review I wrote back in May of 2024 to say that we are still so very pleased…read morewith the great care Providence Place is providing my mother. Providence is ideally suited for late-state dementia cases. Its caregivers are experienced, caring, and tuned in to the unique challenges that come with severe dementia. I especially like Providence Place's pricing model in that they don't gouge you with added costs for every little thing; their pricing is clear upfront. Fresh meals are provided daily, music and light exercise therapy are woven into the weekly routine, and opportunities given to residents to enjoy the fresh air outside. It's never easy seeing the irreversible march of this horrible disease on loved ones. But knowing my mom and the other residents at Providence are getting great care, is so comforting!

Providence Place is a loving place with excellent care…read more We are so glad we were able to move my husband to Providence Place! He has been there a year. Previously, he spent 2 years at Ivy Park at Cathedral Hill. They are very different. Providence Place is a small facility that focuses on excellent care, among other important things. Ivy Park, by contrast, is corporate, and spends money on marketing and open houses. Providence Place (PP) spends money on the residents -- on excellent and loving care, tasty food, and staff who are loyal and remain with PP for years. Staff turnover at PP is very low! At Ivy Park, however, staff turnover was frequent! We never knew who would be my husband's caregiver that day. Consistency of care is important in noticing subtle, but important, changes in residents. This can affect their condition. My husband's main caregivers at PP, Pia and Saul, are outstanding - loving, respectful, caring, patient, and kind. Catherine, the manager, is on top of everything, knows each resident and is very responsive. Often, she sends photos of my husband doing something that day. Twice a week a guitarist comes and plays live music, and an activity director comes 5 times a week to do activities with the residents, such as "bowling," balloon tossing, and coloring. In addition, the residents are bathed every day! This is amazing to me, especially because my husband is wheelchair-bound, but as Catherine says, "The residents feel better this way." It is true. Also, their teeth are brushed! This was not done at Ivy Park and there they were bathed only 2-3 times a week. My husband is a vegetarian and that is no problem at PP. The food is high-quality, tasty and varied. At Ivy Park, it was so difficult for him to receive adequate nutrition; the staff there took away the main course (non-veg) and gave him only the vegetables - no protein! My husband declined. He also became very dehydrated. At PP, however, he is stable and doing well. We are so glad that he is at PP where we feel like we don't have to oversee things. We trust the staff to do their jobs. It is a big relief!

I wrote a review on 5/13/2014 stating that my mother had resided at Janet's from December 2011 till…read moreher passing December 2013. She had lived at a much larger assisted living facility for 4 years previously. The level of care and expertise at Janet's was far superior. I am very grateful for the care and comfort given to my mother by Janet and her staff. I rarely write reviews. I've been so impressed with Janet's Residential Facility that I've referred many families and even my physicians have her on file for referral. Two families I know personally have placed their parents with Janet and are very pleased with the care. Janet only cares for a handful of residents. She's a best kept secret. Only the very fortunate find her and place their loved ones. Thank you, Janet.

I have used Janet's Residential Care Facility twice now at different times to care for two women…read morewho were very special to me. I could not have been happier with the the care my friends received. Janet, the owner of this small well run facility, is an RN, and I don't believe there could be anyone anywhere who could have any more knowledge about caring for the elderly than Janet. She is an expert at her job. One of the most wonderful things about having someone you love with Janet is peace of mind. You can go to work, you can go on vacation, or, just have a normal relaxing day without having all that tension, and worry associated with caring for an elderly mother or father who might have mental,[alzheimer's or dementia], or physical needs [ambulatory or non ambulatory].I learned that Professionals most often can do a better job. Both of my special friends passed away peacefully while under Janet's care. One at 92, and the other at 95. And, I must say that in my own opinion, Jane took care of them as if they were her own mothers. So, I recommend Janet's Residential Care Facility For The Elderly Thank you Janet

Although I don't personally know any of the residents here, I would like to share my experience…read morewith the staff while dealing with a highly stressful situation. My motorcycle broke down in front of San Francisco Towers. Due to the timing and the nature of the bike's issue, I was unable to move it or have it towed until the following morning. After spending about an hour trying to remedy the situation myself, I went into the main office to apologize for obstructing the sidewalk area and asked if they had any recommendations as the closest garage I could locate was far away. The receptionist (I can't remember her name, I think it was Irene) was incredibly kind and helpful. She referred me to the manager, Troy, who went above and beyond to help me get my bike somewhere safe until the following day. In the process of trying to repair the bike myself, I met several of the residents, some with a caretaker and others independently. Everyone who I came into contact with was empathetic, engaging and forgiving of the situation. They all seemed to be happy to be there and from what I could see from the main office area, the space looks beautiful. Everyone was genuine, kind, and took time out of their schedule to help me in a time of need. I can't thank them enough for their humanity and understanding. If I had a loved one who needed to live in an assisted living facility, I would certainly want them in the hands and company of people who are as endearing as the ones I met here. Thank you again!

The policies of the facility does not protect the resident, only the one Who's writing them the…read morecheck. I had a very close friend who broke her hip and was in their rehab section. my friend's daughter never liked me. everyone told me that her daughter wanted to put her in a nursing home for years, but my friend wanted to stay in her home. as I visited her, I noticed she was neglected. her refrigerator was empty, her dinning room table was filled with unopened mail. I started helping her by taking her grocery shopping, Dr appointments, lunch, beach and more. I guess her daughter didn't like it. do she told The Towers not to allow me to visit her and they did, even though she wanted me to. they made me feel like a criminal and security would not let me visit or park indefinitely. the resident had to talk to he director, he did an investigation that took a week and decided that I could visit on a restricted time and with staff present. the resident was not happy with that decision. the daughter had her take 3 different psychological exams to determine her incompetent and she passed them with flying colors. I had to get the ombudsman ofhice involved. They made sure that my friend got what she wanted and that was to not be isolated, and let her friends see her Including me.

When our family moved to Orange County during the pandemic, my aging in-laws stayed in San…read moreFrancisco. They became more depressed as their medical conditions began to advance. Thankfully, Golden State ADHC has been of tremendous help. The staff at the center are caring and attentive, providing safe and supportive environment. Golden State ADHC gives us peace of mind, even from a distance. I highly recommend this facility for anyone in a similar situation.

My grandmother started going to Golden State ADHC about six months ago, and she loves it! She looks…read moreforward to going there every weekday, especially play bingo with her new friends. She always fills me in on all the latest gossip, LOL! It's been amazing to see how much happier and more engaged she is!!!!

Beware of senior living in this 26 story high rise built in 1970. For over 400 residents there are…read moreonly 4 elevators and at least one of them is frequently out of service. This results in long waits to get out to appointments, etc. The apartments are dated and need upgrades to lighting and plumbing. Few of them have full kitchens. The dining service needs serious improvement. The food served consists of heavy, starchy carbohydrates, too much refined sugar, and poor quality (fatty, oily) meats. Too few menu options for people on special diets. You'll end up, like me, eating out every chance you get.

The atrium feels like a fancy 80s hotel. The daily activities, classes, clubs, and trips are…read moreamazing. The dining hall is nice and the food is good (not great). My mother loves her view of the Golden Gate Bridge and all the nice neighbors and staff. For independent living, this location is also only a block from Japan Town, so lots of food and shopping options are right there.

From the very first call, our experience with Supple Senior Care was exceptional. I initially…read moreexpected to leave a message on a Sunday, but Catrina, the owner, personally answered the phone--an early sign of the responsiveness and dedication of this team. Marie, the scheduler, followed up promptly and worked quickly to find the right caregiver for our 98-year-old mother. She made the process smooth and reassuring during a time when that meant a lot to us. And then there's Luzandra--truly wonderful. She was caring, attentive, and brought such warmth and joy into our mom's day. Our mother felt safe, comfortable, and genuinely enjoyed her time with her. In fact, she said, "she's a keeper." We are so grateful for the compassion and professionalism shown by everyone at Supple Senior Care. Highly recommend.

Highly recommend supple senior care. Easy to reach Caitriona and start with help immediately. I was…read morealso able to increase the hrs. and days with a quick text to Marie. Excellent communication with both the owner and the scheduler, Marie. Sylvia was a wonderful caretaker and we all enjoyed her company. Really grateful for all their help.

Dad had a stroke in April 2020 and needed a great deal of care when he left the hospital.  It was…read morehard finding an assisted living facility that would take new patients at that point in the COVID pandemic.  We are grateful to Victorian Manor for accepting mom and dad and nursing them back to health.  We dropped them off at the front door, facility sight unseen, and that was it.  The folks at Victorian Manor did everything they could to make the transition from independent to assisted living smooth for them.  Not an easy task during a pandemic and no visitors allowed. I finally got to visit a year later when the facility opened up to visitors again. Mom and dad's room was large with a nice view of San Francisco. The large windows enabled them to watch the birds, fireworks on the 4th of July, and the annual air show.  I was pleased at how welcoming and open everyone was.  They encouraged me to participate in all aspects of life there.  I had some tasty meals, got to participate in an exercise class and attended a birthday party for one of the residents.  The caregiver that ran the exercise class was super enthusiastic and worked hard to get all the residents involved.  She threw a ball to different residents and after a while even the ones that initially seemed detached and in their own world were clapping and laughing and having fun. She is one of a core team of people who have been at Victorian Manor for many years that keeps the place running and ensures residents are well taken care of.

The staff is very friendly. Management was incredibly helpful;however, after my father's death it…read morebecame increasingly hard to get communication for a return of money. The chaplain never saw my father awake and I found this distressing.