Don't be fooled; ServiceMark is Horizon. And I mourn the day that happened. ServiceMark was a…read moreresponsive medium sized outfit with a good crew of techs, a great service contract, and a responsiveness Horizon probably laughs at. Don't be fooled,this isn't ServiceMark anymore.

Update: A customer relation manager from the company called me and provided me a resolution which I…read moreagreed to. It was a quick response. So I upgraded my review to 3 stars. As I mentioned in my original post, this was my fault too since they did provide price up front. Will I choose them to do my job next time? Maybe. However I would definitely do some research first if time permits. The new heater is really quiet and I am happy about that. Another point I want to raise is that the plumber did a good job on installation but not the clean-up part. My wife and I spent almost an hour to clean up staircase and basement last night and we also found out there was some new dents on stairs. Below is my original review: _____________________ I felt like I got ripped off today. Water heater was leaking so I called ServiceMark since they installed for old owner and left a phone number on the old tank. They charged me $4663. I was in a desperate mood and was in and out of teleconference so I didn't do any research(totally my own fault). Now I have time and did some research and called some plumbers for quotes. The number was substantially low. I felt stupid and got robbed. I gave them 2 stars not 1 star because the plumber seems nice so I guess it's their company policy to rip off customer. I was going to ask them to install another tank for my investment property now I don't think it will happen. Won't do any business with them again!

Immediate response to our heating problem. The technician (Guy) called 10-minutes in advance to let…read moreus know he was on the way. Upon arrival, introduced himself and immediately went to troubleshooting. The technician would not stop troubleshooting and was determined to resolve our heating issue. I never saw someone so determined to fix a problem. Even went through the trouble of chasing down an electrical cable because the unit had no power. Found the problem and heating is back up and running. Guy is very professional, knowledgeable, and polite. Explained everything he was doing and why. Found out he was also youth wrestling and football coach. Highly recommended for service and emergency calls. No BS and straight to the point. Thank you Oehlert Bros!!!

With this cold weather our oil tank line froze and heater disabled. We called Service and in a few…read morehours Guy came and had us up and running in no time. Guy also advised of some things to do to protect oil tank line. We have had Guy a few times. He is always courteous, helpful and very professional. Because of his knowledge, he is in and out, problem fixed. We have been customers over 20+ years

I have an older heating system and it was not until Air Force Heating and Cooling was highly…read morerecommended to me by a family member that we finally have the system working both for heat and air conditioning. This is a family company and all of the members are the highest professionals. We have had three come for repairs or just to maintain the system and all were excellent. It is a pleasure to know there are still professionals that do a great job and with smile! I highly recommend Air Force H &C.

Not happy with my system installation and HVAC nothing but issues. Biggest and most expensive…read moremistake of my life. Can be rude also when asking to get it fixed. Never ever would I recommend.

Had a checkup on my HVAC systems from Mark Webb from Quality Degree. He was the best Tech I have…read moreever had, being both extremely helpful and knowledgeable. Quality Degree has been a very good company to deal with since they put my systems in about 5 years ago. I highly recommend this company.

Not recommended. They installed a new hot water heater three years ago and it failed. They came out…read moreto replace it under warranty but charged me $2400 in labor. I had to have them return and redo the installation. They had numerous excuses for the poor installation. Beyond the cost, the quality of the work performed falls short of professional standards. * Multiple press-fit connections combined with SharkBite connectors within an 18-inch span * A missing cover at the bottom of the heater where the burner is located * An expansion tank that is not level, despite manufacturer guidance that it should be mounted vertically These concerns raise serious questions about the workmanship and adherence to industry best practices.

Resolved problem on the spot. Arrived in a timely fashion. Very professional. But highly recommendread more

Reached out to Fuse for a plumbing emergency. They were able to send out a specialist the same day…read more Eric came on time, fixed everything, and provided us with a few options to prevent future issues. Professional, friendly, and timely. Highly recommend!

Steve and daughter Gabrielle did an excellent job replacing our hot water heater yesterday ! The…read morelast one he installed for us was in 2014, so we hope this one lasts as long! A very professional job done promptly and at a reasonable rate. And now that I know that Steve does more than water heaters, I plan to call him for other projects. Highly recommended! It's not easy to find someone these days that does quality work at a fair price.

Steve did a great job for us. We've used him twice over the years…read more Quick response and reasonable prices.

Mourar's crew installed a heat pump system, including ductwork, in my home at the end of the 2019…read morewinter season. I've had the opportunity to use it in both heating and cooling modes, the system is working flawlessly. Prior to retiring, I managed high-rise office buildings in different parts of the country, with millions of $ in annual spend on contractors, allowing me to engage the best contractors in the business. I bid my personal work to several well regarded local contractors, whom I vetted prior to inviting then to bid. Mourar's pricing was fair and reasonable, they offered only superior equipment, without attempting to "upgrade" me to things which added little value. The workmanship and work habits of the crew were second to none. I also learned that the company was recently bought by a long term employee, who personally supervised the work. The crew expressed obvious pleasure in an improved working environment, anticipating a long relationship with the experienced leadership. If you are planning a project, get several bids and I highly encourage including Mourar's in the bidders list.

Over the past 20 years, Mourar's has performed dozens of repairs as well as installations of new…read moreequipment at my primary residence and two commercial investment properties. Their prices for quality components are consistently less than their competition and the installations are on-time and completed professionally by courteous and knowledgeable technicians. They are also very responsive in 24/7 emergency situations.

Looks like I'm the first to review. Granted the work was only very recently completed, I'll make…read moresure I update this review as time passes. I got a number of bids to have my new home's chimneys re-crowned as well as having a new cap installed on one of them. What ended up making me choose to have SHCS complete this work for me was how quickly my quote request was returned, the honesty in Bob's answers to all my questions. I contacted Bob in late December and he explained the work couldn't be done till spring but that he'd take a look at my chimneys and get me a quote, which he did immediately. When I agreed to have him do the work he scheduled me for spring and as soon as it was warm enough I got a call to schedule the work. He explained the weather looked clear for the coming Tuesday which worked well for us so I agreed. He than showed up on Friday the week before and completed the work because the weather was nicer than expected. Who can complain about quicker service?!?!? All that said, the thing that really pushed me to a 5 star review the most was the emails I got immediately following the work as well as a call confirming the work was completed. But the email really did it for me, it included my work order and before and after photos of the work. That is one of those little things that makes a huge difference to me and honestly Bob was already pretty set for 5 stars before the email. Finally no more leaky chimney that the previous owners neglected. TL;DR - fantastic service, ideal pricing and before and after photos emailed as promptly as possible.

Tried to sell me a new flue for my chimney that did not need replacing. They were called to clean…read morethe chimney and tried for a bigger job.