Has a meeting scheduled in order to get quotes for solar. The guy showed up. Expected my "husband" to come talk to him. I ignored this slight because it's something I've experienced before. As the home owner and the person who was requesting solar, I continued with the meeting. He then went to "mansplain" how solar and the tax credits would work. He also didn't tell me he was training someone until my doorbell rang. Thanks for the heads up. Ultimately, I was getting a decent quote for solar, and it was something that I wanted. He also told me "you're under no obligation until the panels are installed on your roof". Because of this, I figured I would start the process. Solar is smart for my brand new home.....
I got scheduled for a site visit in order to assess my roof. Which was cancelled. Why? I have no idea. When I contacted the company, I got no response. My site visit was rescheduled a second time. And again. No reason why.
Luckily I found the card of another solar company.....They helped me figure out the situation. Because my "loan" was on hold, (I never gave them my account information because I was still under the impression that I was under no obligation), my site visit would never have actually happened. I was "locked in" with SunRate. Yet the site visits would never have happened or I would have never known about it because I was "under no obligation".
Luckily, the second company I decided to go with, was fantastic. They helped me navigate the mess up that this company has caused me. I'm now ACTUALLY in the process of getting some solar panels. And I know this because they've contacted me every step of the way!
Ultimately I DO NOT recommend this company. I should have kicked the guy out of my house the minute he decided my "husband" was the one in charge. read more