Cancel

Open app

Search

Sunoco

5.0 (1 review)
Open • 6:00 am - 12:00 AM (Next day)

SUNOCO · YELP ASSISTANT

Ask Yelp Assistant

Sunoco Photos

Business Info

You might also consider

Recommended Reviews - Sunoco

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

People searched for Convenience Stores 1,192 times last month within 10 miles of this business.

Verify this business

Heinen's Grocery Store

Heinen's Grocery Store

4.2(34 reviews)
5.2 mi
•$$

Heinen's Brecksville offers an elevated shopping experience. Even more so than other local Heinen's…read morelocation in my experience. I stopped in mid-week to grab some of my quirky essentials (bananas, avocados, juice, and Icelandic yogurt). It was my first experience at this location, and I was pleasantly surprised. One of the first things you notice when you walk in is their flower selection with gorgeous in-season flowers. On this visit, they looked especially fresh. The bakery at Heinen's is another highlight. Lots of decadent pastries and tortes with fruit. The store also had new products such as Amabie beverages (with seasonal Sakura)! New My only surprise is that Heinen's did not have a wide assortment of plant-based/vegan cheese that my friend wanted to buy on our visit. They only had three kinds compared to a huge assortment of regular cheese. It was a bummer! The service was cordial, and checkout quick. Few things to consider while visiting this location. Entrance to the plaza is a bit complicated to find, follow your GPS. The store has two entrances, remember where you parked for a quicker visit. More importantly, don't sleep on Heinen's events. I was able to attend chocolate night (with Malley's) while shopping at this location. It was such a sweet treat of nostalgia, chocolate, and history. And yes, this location has Malley's chocolate

I will let my BBB complaint detail why we won't be going back. Owner apologized but we won't be…read moregoing back. BTW the heirloom tomatoes that we were refused the $5 reward were mushy and turning which is why I picked a half rip one. Better prices and service and fresh produce elsewhere. 3-1-26 I received the attached email from Heinen's. A similar offer message also appears on the bottom of receipt #1. "Thank you for being a Tasteful Rewards member. We are thankful you continue to choose Heinen's. Enjoy this reward on us! Free Tomatoes Any bulk or packaged variety. Includes organic when available. Save up to $5 off per household. Must redeem in a single purchase. In-store only. Expires 03/31/26" I chose an heirloom tomato that weighed close to one pound ($4.99 a pound). Completed our shopping and checked out. When the male cashier asked for payment at the final tally I questioned him why the $5 off had not been applied. He said something about if this was organic and why it did not apply. I asked him to double check and showed him our email from Heinen's and rather than calling for a manager or supervisor he pointed to his screen and insisted the heirloom tomato was not covered. So I told him to wait as me and another employee returned back to produce and I picked out some other tomatoes. Returned to the register and found out that this cashier had charged my wife for the remaining produce less the tomato. He had left and closed his register. Reference attached receipt #1. Went to customer service and complained to the male employee. Just got an OK and he turned his back to us. Checked out and paid for the tomatoes. Complained to the female cashier. Nope, no supervisor or manager ether. Have a good day! Reference attached receipt #2. Reviewing receipt #1 shows there is absolutely no record of the heirloom tomato ever being entered on the register. Mind you, that cashier was already asking me for cash or credit card. Would not any revisions on the receipt for errors or omissions have required a manager or supervisor's approval code and would not there have been a record on the receipt, especially since everything had been tallied? Not so here. ========================================= MESSAGE: I appreciate the customer bringing this to our attention. I apologize for the associate not taking the time to better understand the issue as well as being incorrect in not providing the $5.00 off. It seems as if the$5.00 was credited while the customer and another associate were trying to understand about organic tomatoes being included or not. We are capable of doing better and we will try to learn from this customer's experience. Again, I apologize for the confusion and the initial mistake being made. Sincerely, Jeff Heinen ========================================= I have reviewed the response provided by the business regarding complaint ID 24585821, and I find the resolution is satisfactory.  However, we won't be shopping at Heinen's anymore. This is not the first time that we've had issues with the store the other time we had an employee miss counting our groceries and claiming that we couldn't be standing in the 12 items or less lane. I still don't understand how the transaction deleting the heirloom tomato off the receipt did not appear there. That appears to be a major issue with Heinen's, but like I said we're not shopping there anymore.

Photos
Heinen's Grocery Store
Heinen's Grocery Store
Heinen's Grocery Store

See all

Heinen's Grocery Store - Heinen's Village Market in Hudson, Ohio

Heinen's Grocery Store

4.2(40 reviews)
8.3 mi
•$$

Heinen's in Hudson, OH is a fantastic shopping experience. I'm on a plant-based diet but if you're…read morelooking for high quality beef, pork, chicken or fish you won't be disappointed. Personal service at every counter and a great selection at self-serve. The bakery goods are mouth watering and the breads are homemade fresh and tasty. Beer and wine? Plenty of excellent choices in a wide range of prices. The craft beer selection is off the chart magnificent and you won't be disappointed with the wide selection of wines. Fresh cheeses? WOW - get your nose and palate ready, once again the selection is so wide you'll have trouble deciding. Fruits and vegetables are my preference - they must have a selection of every apple grown. Organic and non-organic is available. They even offer some exotic fresh fruits you won't find elsewhere. No matter what time of year the supply of fresh, fresh and more fresh is available. Even their packaged "fresh" items like spring mix or kale are extraordinarily tasty when comparing them with similar items bought elsewhere. I could go on but you're better off visiting yourself to see the other great items that are boxed or frozen with a great gourmet selection throughout the store.

Heinen's Hudson Sushi Department…read more Apparently, Heinen's sushi preparers would rather LOSE customers than make a fresh sushi roll! What an astonishing way to run a business! Ask for freshly prepared sushi and you're met with rude, dismissive attitudes and directed to previously prepared rolls instead. The Golden Tempura Roll is especially disappointing, with shrimp that's often cold, hard, or mushy. Since when did crispy tempura become optional at premium prices? In today's economy, EVERY dollar matters! Customers are strategically deciding where to spend every cent while businesses are open one day and shuttered the next. Yet this department treats paying customers like inconveniences and lost sales like they don't matter. Heinen's reputation for quality means little when the service and product fail to reflect it. Businesses don't survive because customers NEED them. They survive because customers CHOOSE them. And your employees are giving customers every reason to choose somewhere else!

Photos
Heinen's Grocery Store
Heinen's Grocery Store - Tons of beautiful flowers

Tons of beautiful flowers

Heinen's Grocery Store - Once again Hudson wins the style war with a chain :-)!

See all

Once again Hudson wins the style war with a chain :-)!

Sunoco - convenience - Updated November 2026

Loading...
Loading...
Loading...