James stepped up after personal illness and came out during the rain, repairing a pool temp sensor…read moreat his cost and cleaned the pool heater while doing so. We'll certainly use him again and will inquire for weekly pool servicing.

"We've had a positive experience working with DFW Pools and Spa. Their team has been professional…read moreand responsive, and communication has been consistent during scheduling and coordination."

I contact DFW Pools and Spa for a renovation in a 15-year-old pool. Rob came next day and send me…read morean estimate and explain all the service. They replaced the plaster, titles and some break stones. They were very professional and neat, I didn't have to do any cleanup. All the service were very fast and in 2 weeks I had the pool full. I strongly recommend DFW Pools and Spa!!

The folks at El Dorado Pools (EDP) do a great job. I have struggled to find good pool services and…read morethis is it! My last service couldn't keep the algae out of my pool for the first month of this summer. I brought in EDP and they came by every day for a week to service it and insure it was crystal clear. Now Cooper is hear every Friday and the last half of summer was beautiful. I highly recommend El Dorado Pools.

Highly recommended. Best pool maintenance & services in the DFW area. Moved to TX a few years ago…read moreand we've been worry-free since got in contact with Eldorado Pool & Spa. Everyone in the team is so professional & they provided the best value & quality for all service requests. Thank you Joe & April for taking care of us!

Had our pool resurfaced and remodeled. We had several contractors out to quote, and our priority…read moreis reliability, quality/expertise, and reasonable pricing (not cheapest but not unreasonable). The did a beautiful job, replacing the coping with travertine, replacing the mini-tile with beautiful tiles that were even standard price, micro-pebble surface, and added autofill, overflow valve, railing and wifi system. Last minute we asked them to also move the pool pump and they brought in a larger team to get that done at the same time! My only negative is 2 minor issues. 1) they didn't notice or check until the resurface was pretty much done that the decorative tile I had picked out and paid for to install on the steps was too big for the shape of the step. So now I don't have it because it was already too late to find something else. 2) The evening before they were going to resurface, I noticed the team had neglected to install the autofill. I called they thanked me for catching it, and had someone come back and install it before the resurfacing was started. So just check periodically, but otherwise they were 99% awesome! I would definitely recommend them.

I visited with 7 pool companies with good reviews in the Dallas area before doing plaster, tile and…read morecoping on my pool. I highly recommend saving this time as FG Pools LLC delivers far superior workmanship and choices for thousands less. The work was done in half the time other companies promised despite some weather challenges. They don't contract the work out so I felt comfortable with the team. They also didn't charge an upgrade fee for the higher quality products I wanted. I wanted the upgraded plaster called Stonescapes Small Puerto Rico Blend in Tropics Blue. The results surpassed my expectations.

I must say, I've had a number of pool companies either maintaining or updating my pool, and I have…read morenot been satisfied with any of them. But.. that has changed. Windy River Pools is a new company owned by the Kessler's, a married couple. Robert Kessler owned Pacific Builders Group- a Landscaping & Pool - Design/Build Out company in California for 28 years. He takes that knowledge and his General Contractor license in pool building, renovation and maintaining to Texas! Windy River Pools offers a holistic approach in pool maintenance! When I set up an account with them, Robert trouble-shooted my poorly working Polaris, tuned-up my pool equipment, evaluated the pool water chemistry and vacuumed, removed plaster stains and brushed down my pool! Their monthly maintenance fee is $150 a month! * Instead of bringing my Polaris into Leslies Pool Retail 4 times a year, Robert found it was more to do with the pressure in the pool and corrected the issue. * I was so unhappy with my original pool remodeler that had re-surfaced my pool. I now have a 3rd rebar patch that is eating thru, since the re-plaster! It looks like a pool fire! I had started to interview more remodelers to correct the issue at a big price point. No need. Robert took care of the issue on his first visit. * My main concern was coming home and seeing white powder at the bottom of the pool. I thought the filter was spitting out DE. It was from the weekly chemical service I was using for the pool. They would leave clumps of Shock at the bottom of the pool producing excessive chlorine in the pool. This leads to the plaster eroding. * Windy River Pools have now converted my pool to a mineral pool (a little over $300). The pool uses very few chemicals, I did not need any additional equipment and you should see how clear the water is! Plus it is much more healthy to swim in. What an amazing change! * I always know when they have serviced my pool and what had been done to it with the following report below. Windy River Pool Company is in a class all to its own - like no other! And it is so much easier on the pool owner to have one contact to address all concerns.. at such a reasonable cost. To know my pool is consistently being cared for and any issues, like rebar coming thru, is addressed immediately is such a relief! A few years after I moved here from California, I ended up selling my first home because I was yearning the Pacific Ocean. So I had to buy a home with a pool to look out at. Now look at it! Just need to put in a wave machine! Your Pool Is Now Sparkling Clean! Hi Terri, Thanks for choosing us to keep your pool looking great! Continue to work on stains , everything is looking good and running great!! Back wash pin is bent allowing a little DE back into pool, did not have one on truck , but, will install one. No charge , not a big deal! Windy River Pools DATE OF SERVICE April 2, 2020 at 2:00 PM LOCATION Churchill Plano, TX 75075 SERVICED BY Wendy Kessler POOL SERVICE INFO READINGS 10 ppm free chlorine 10 ppm total chlorine 7.6 pH 120 ppm total alkalinity 40 ppm cyanuric acid 250 ppm total hardness 1750 ppm tds 70 PPM borate 10 PSI filter psi CHEMICALS ADDED 1/2 gal pH SERVICES PERFORMED Leaves and debris have been cleared off patio area around pool. Emptied Baskets Of Debris Skimmed Surface With Particulate Bag Equipment Reviewed For Operation 50/50 Plaster Brushed With Blended Stainless Steel Nylon Brush 10 Micron Surfacer Skimmer For Polish Pool Water Surface Muriatic Solution Was Applied To Calcium And Areas With Efflorences Common Area Sanatizer For Bacteria And Virus. Coping, Tile , Skimmer Lids, Valves, Filter , Pump And Controller. Gates Latches Were Also Sprayed

We had Windy River Pools do a pool inspection for a home we were buying. Robert was extremely…read moreinformative, he answered all of our questions, also offered great advice and ideas for remodeling down the line. Would definitely recommend!

We started out with a green pool and it ended completely flawless…read moreGreat communication, timeliness, fair value High recommendation to all Pics before and after Can't wait to continue using for maintenance

Alex is great, he is very professional and respectful! Will continue to use him as my pool…read morecontractor

Javier Perez, is the owner operator of Perez Pools. He has always been kind, professional, timely…read more& friendly. If you're in the market for a pool service... I highly recommend him to all of our friends & neighbors! He is thorough, helpful, & always does a great job! I always know I can rely on him to get the job done & I've never had any reason to worry or complain. He's very experienced and personable - always happy to accommodate our schedule and prompt to respond to service needs with a smile! So, if you are in the DFW area, call or text him to see for yourself! He offers weekly maintenance @ very reasonable rates & it includes all chemicals! He's been with us for years & we are very happy knowing we don't have to worry, our pool is in good hands! Thanks Javier! Angel Anderson

Very disappointed with the service, and he deserves no stars. I called this company, and Javier…read morePerez came to see my swimming pool. The motor appeared to be working, but there was no movement of water on the swimming pool. He asked me to buy some pieces he believed needed to be replaced, which I did, so I paid only for the labor and plstic round lids. $580. It seemed that the equipment was working good, but few days later the jacuzzi was getting emptied. I called Javier and sent him a video. He sent another person to fixed it and I paid him for changing something to prevent the jacuzzi getting emptied. Few days later, the equipment stopped working, just like before. I called Javier again, and he sent "his technician" when the guy arrived, he suggested me to change other things, and of course more money. I didn't see it normal and asked not to do anything. I called Javier and requested to send me the receipt of the labor; he agreed , but he never did. I called another company and the only thing that was wrong was the plastic lid ring and it was replaced for $12. Javier Perez replaced the same item. I called to tell him what was wrong with the equipment and sent him a picture of the plastic ring he had replaced. I expressed my unhappiness for what he did just to get the money for labor only. He stated that his prices were very low, which I don't agree. He is very unprofessional and I feel he took advantage of me. I DO NOT reccomend Javier Perez.

The best pool service we have had in years! They have stuck with our troubled pool for months and…read morefinally figured out why the algae kept coming back. We have tried other pool services and they always gave up, but not Chito's!