Freddy is an amazing guy. Very professional and knows what he is doing. He resurfaced my pool…read morerecently and it was such an easy process from the estimate to completion. Least week I needed a pool light changed and when I explained I needed it before my son's birthday party the next week he told me not to worry and that it will be done. He had it changed out and working before the party and to what he charged for the job was very fair compared to other so called "pool professionals". I would recommend Freddy and New Era Pools to anyone looking to upgrade their pool or even if they had a minor pool maintenance issue. He's the guy for the job!!!

Alfredo and his team were a dream to work with. He listened every step of the way and made our…read morevision into reality.. we were working on the interior of the house and lost control of the back yard. He came in, we told him our goal for our backyard and he brought it to life. He is knowledgeable, he follows through and he's very responsive. I would 10000% go with my gut feeling again and work with him and recommend him highly to anyone who is looking to get a pool/backyard remodel done. We couldn't be happier, thank you Alfre

Cameron from SoCal Spa came today to check on a leak under my spa. He was very professional,…read morethoughtful and courteous. He took his time and was quite thorough in his inspection trying to find and correct the leak. This is the second time that I have used SoCal Spa company . The last time Cameron came he ordered and fixed the leaking heater. Everyone I've talked to at this company have been polite, efficient and very cooperative. I would recommend this company and Cameron as the technician

Amazing service by Joseph yet again! My Denali 680 has been missing a couple of slats on the side…read moreof my hot tub, and somehow he found a few pieces that worked beautifully to replace them. Above and beyond as usual!

My family is so grateful for the incredible experience we had with Cresenta Valley Pools. Cameron…read moretruly has gone above and beyond for us in every way. From the very beginning, he was professional, kind, and genuinely cared about making sure everything was done perfectly. He took the time to explain things clearly, answered all of our questions, and made the whole process feel easy and stress-free. It's rare to find a company that treats you like more than just a customer, but that's exactly how we felt. The level of care, attention to detail, and pride in their work really shows. Our pool looks amazing, and we couldn't be happier. We highly recommend Cameron and his team to anyone looking for honest, reliable, and beyond exceptional service.

Cameron and his team are truly a gem. We recently switched to Crescenta Valley Pools for service…read moreafter our previous provider became unreliable, and they've been fantastic. They quickly identified that our pool wasn't properly balanced and have done an amazing job getting everything back on track. They're reliable, knowledgeable, and easy to work with. It's also great having one company that can handle not only regular maintenance, but repairs and installations as well. They did a great job recommending and replacing our old heater when it broke. Highly recommend them if you're looking for pool repairs or regular maintenance service.

Co owner Justin was competent, fast and friendly. Misty at Spa Pros is a great interface between…read moreoffice and the technician and kept me informed all the way. This is a great company to work with! Jeff S

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!

The owner, Sam, came across as a little full of himself. He did perform some "repairs," but he did…read morenot fix the leak I originally hired him to repair. In fact, the repairs he performed did not appear to even be necessary. When I contacted him to let him know the hot tub was still leaking, he offered to return and locate the leak; but wanted to charge me an additional $289/hour to do so. Considering that fixing the leak was the reason I hired him in the first place, I found that price ridiculous. I gave Sam an opportunity to make the situation right; he declined. His defensive response to my concerns only reinforced my impression that he was more interested in the money and defending himself than resolving the problem for his customer. The difference with the new company I hired has been night and day. They were far more professional and actually fixed the leak for a fraction of what Sam quoted me. They also seemed genuinely interested in solving the problem rather than simply running up the bill. I rarely post reviews, but I felt this experience deserved an honest one. Based on my experience, I would not use Sam's services again. Consumer beware.

Inherited an above-ground hot tub and started having issues with breaker tripping. Reached out to…read moreseveral businesses on Yelp (many pool/spa places that do not do above ground hot tubs), and was able to have technicians come visit us very quickly. They were thorough and careful with diagnosing the key issue and also explained potential future pain points. We decided to repair after they talked us through pros/cons/costs and it's working great now.

Kyle Bowen has cared for our pool and equipment since the week we purchased the house in 2017. He…read morehas always gone beyond expectations to insure our pool was running at peak efficiency. Kyle was instrumental in assisting us when we had the pool re plastered and his planning helped us immensely. If you have a pool, we have a great technician to recommend. Thank you for reading.

If you need anything pool related, call Kyle!! Incredibly knowledgeable on all things pool. He…read morereplaced my 25 year old heater and 40 year old timer. He did it faster than expected, and had to reconfigure gas and water lines due to the age of my old heater. He even set my heater on blocks and gave me access to my drain. I will not call anyone else for anything pool related. I suggest you do the same!!

I had a clog in my pool system and luckily, David came out right away and took care of the issue…read morequickly and efficiently. He was super knowledgeable, diagnosed the problem fast, and fixed it without trying to upsell or overcharge me--which I really appreciated. He was a nice guy and easy to work with. It's hard to find honest, reliable people like this. If you're having any pool issues, I highly recommend him. Fast, fair, and trustworthy--couldn't ask for better service.

David Pierce is incredibly kind and took the time to thoroughly inspect our pool. He listened…read morecarefully to all of our concerns, explained what might be causing the problem and offered some great advice on the best way to move forward. We truly appreciated his patience, honesty and expertise. He was incredibly helpful and again, such a kind person!

Do not use this company if you are expecting a company that does the same old 15 min brush n go…read moreservice. As a pool contractor myself, I hate taking care of my pool. So I called Omar to see if they could take my nasty ass yellow algae infested swamp and make it swimmable.. and man did he. In fact, I was more than impressed with the work they do. I mean it's the whole package.. super cool guys that clean the pools that actually know stuff. I had them chlorine wash my pool, blast my tile and clean the filter. Pool looks like it did when I built it. Dope. Don't bother calling around. These dudes are the best. And Im extremely hard to please.. especially most contractors. I was actually anticipating that they would suck. Hahaha. Okay.. I was wrong. Anyhow call these guys.

My pool was in desperate need of help. Oswaldo responded immediately and began working to get my…read morepool up and running and it's never looked better. He's been very honest with his service and I'm very happy with their work. I highly recommend checking these guys out. You won't be sorry.

Moran's Pool Service is great! My technician Marvin is always on time and keeps our pool…read morebeautiful. Living in Chatsworth with the winds and everything that falls from the trees in the area, makes keeping our pool clean a challenge! But Marvin always brings his machine with him and always manages to leave the pool sparkling. He is also very friendly and always seems to be in good mood. His prices are really competitive and he never complains about how hard it is to clean the pool. He truly seems to like his job and he takes pride in it! When our heater went out, he brought over an electrical technician and had it fixed quickly and didn't rake me over the coals on the price. I would highly recommend this business to anyone looking to up their pool service game!

Excellent service, punctuality and fair price. Got my pool looking beautiful again in a less than a…read moreweek! Highly recommend! Thank you Alex!

Purchased our spa from this company…read more Purchase went smooth. Until they got our money. Once you get your spa delivered. You'll never hear from them again. Every time I call for help or service. The female that answers gives attitude and isn't helpful. She acts like you're interrupting her morning. Then says she'll call you right back then never does. Keep in mind. Even though your spa is under warranty. They charge a service fee of $200 to $300 to come out to your house and diagnose the warranty repair. So you're still out of pocket for warranty work. Would not recommend this company for anything. Shop where you'll get better service and a place that cares for its customers.

Simply Put: Avoid White Swan. They are scammers and liars. Aside from the fact that several…read moreemployees are borderline rude right from the start and act as though you are interfering with them watching their favorite TV show (read: annoyed that you ask questions), we extensively told everyone we spoke to there that we intended to place our hot tub at 105-106, before we purchased anything. No one told us this was not possible, and instead pumped us up that is was not an issue (it is in fact a Very Big Issue!). After installing the tub, we found out that the tub absolutely would not go above 104. This was not a small point for us and a very big part of our purchase decision, so for them to tell us "Sure! No Problem" again and again before the purchase was in fact a pile of Lies. When I later called them after the hot tub was installed to ask "how do we get it up to 105-106?" we were given a long list of absolute nonsense instructions that included - I kid you not - "Open up the circuitry and snip a certain wire - oh its easy - I just read about it - remove / install a certain resistor on your own (soldering??) - you can find directions on Reddit"... etc etc etc. All Lies, and most of these lies came from the owner Micah, who changed his story every time we spoke including "well I fully informed you that it could not be done (absolute BS - never happened)" and "well its a law in California to stop it at 104" - also 100% BS - there is No Such Law. I finally gave up and called other hot tub retailers to find out that due to manufacturers wanting the "UL" stamp on their products, they set it to 104 mainly due to hot tub installations in hotels and such where there is no way to know who is using it. One company - All American in Santa Clarita and SFV - sent a far more intelligent hot tub technician to our home where we discovered through his research and my own that the machinery inside the Artesian Spa was literally and permanently set to stop at 104, meaning 100% of the BS instructions from Micah etc were Never Going To Work even if I had been stupid enough to listen to his insane directions and - again no joke - start soldering resistors inside the machinery (No Effing Way I was ever going to do that). I had to call the machinery manufacturer to finally speak with someone who explained that the Artesian unit I bought from White Swan could only have the internal parts upgraded / swapped out (at additional expense of nearly $1000) to allow it to go past 104. I passed that info along to All American who promptly ordered me the parts and installed it. FYI, All American has a service fee of $125, as opposed to the White Swan service fee of $300 (big time rip off). This is all in addition to the original install including the White Swan tech leaving valves open so water was gushing inside the machinery upon first fill up. White Swan wanted to charge me $300 for them to "take a look" but I said F-No! and made it clear that this F-up was on them and they would fix it free. They capitulated and sent someone to close the valves that should have been closed on set up (we did not know about the valves). Their "Frog System" is also an expensive joke, with parts needing to be replaced often at a very high cost, and which you can only buy from their shop. It is no better than any other system, has more parts, has huge waste produced by these plastic capsules you constantly have to change, etc etc etc. Long story short I would never, ever recommend anyone ever buy anything from White Swan. We no longer even contact White Swan for hot tub issues and just go to the vastly more honest All American for all service matters who gets the job done fast and affordably. As I said in the start: Avoid White Swan completely.