I went in for a simple sunglasses repair and THEY BROKE MY META RAY BANS…read more They were missing a screw so I went into see if they had the right size and could help me. John took my glasses back and came back. Said he didn't have the exact screw put put one in there that fit it was sitting quite further recessed into the frames than the original screw after he did this repair, I got a notification on my phone that the speakers no longer worked. I've tried resetting charging everything and my Meta Ray bans are now in operable because he damaged something with this incorrect screw. I called the store after I realize the problem asking for help and Whitnee the store manager denied. Everything was zero help I will be escalating this with corporate. IVE ATTACHED PICTURES OF WHAT YOU DID. YOU OWE ME A NEW PAIR!!!

Lens on me When you're not strong…read more If you ever do get a lens on you, be careful it doesn't smash. Who wants a bunch of glass splinters. Not nearly as sexy as Cinderella's Glass Slippers. Expensive national chain for all things Optometry-related, and I stopped in here to have a word with them since Barbie keeps resisting the urge to get her eyes fixed, because I wanted to talk to them about different options. Yes, they are expensive, but they're friendly and it was nice and quiet when I went in here, and it's definitely a good location of this chain. Location? At the mall which everyone in Omaha seems to go to in Papillion. Fancy and posh.

The employees are friendly and very helpful.Their selection of glasses are great so many to choose…read morefrom.

The good news is Dr. Felt is a skilled optometrist, and I have been pleased with my prescriptions…read more The staff is friendly, but the left hand does not know what the right hand is doing. Confusion as to what frames and lenses I ordered, repeated calls asking me to schedule an appointment, etc. And it takes a long time for the glasses to arrive -- more than two weeks, which is not good if it is an emergency situation. If you have time and patience you can get a good pair of glasses from them.

Many reasons. Firstly, the lenses she put in the glasses were inappropriate. 2) She put down the…read moreformer optical company. 3) All talk, no action. Finally, I returned to the former optician who sold me a beautiful pair for $95. Hers broke and cost me over $560. Highway robbery!

This is one of those businesses whose proprietor looks out for the best interests of the customer…read morerather than their bottom line. You'll get the truth and top quality products with no baloney.

Let me review the eye glass first, they have a large selection, depending on your. Prescription, it…read morecan be quite pricey, so check around. Ms Patty has been there. Taking care of customers for a long, long time. Experienced in the field. Across the hall is the contact eyewear. Bruce is the master optician, who I would not trade for any other person. Has taken care of my contact Len care for 30 years. Saw a problem, the eye specialist dismissed and advised me 2 see a cornea doctor. Bruce saved my eyes, from becoming a chronic. Issue. He's straight forward about your eyes. Highly recommend

Oh my gosh. TERRIBLE service and no concern for the customer whats so ever. An older lady actually…read moreright outside of the doorway, and I was the only person who jumped up to help her. The 'staff' couldn't be bothered. I was horrified. The staff is grim, sour, angry and unhappy. Hey... if you hate people and hate your job, do what the rest of us do, get a different job.

I'm a hard Gibb to please; I'll admit that much myself! But when I say that the Warby Parker at…read moreVillage Pointe blew my gibb-spectations out of the water, I mean it. 5 stars for the 5 all-stars that helped me pick out my new pair of golfing glasses. $395 for progressive lenses was a STEAL and a HALF! THE gibster strikes again.I will be back with my husband soon.

The Dr is amazing, The staff in the store make you feel like an idiot when trying to get glasses…read moreadjusted. I am on my second remake of lenses as the first one was measured incorrectly. The prescription was great but the store staff were abysmal. It remake was ordered incorrectly a - instead of a +. Could not see a thing nor would I ever see a thing (even the Dr said that lol). The store staff flat out told me I had to let my eyes get use to them. BS, when I said I wanted a refund they said well let us get you back in with the DR. Prescription was fine she figured out it was orders incorrectly. Literally received new glasses, work ok, need adjustment. Take the 20-30 minute drive again, the young man who waited on me again would not listen to my issue, oh they look like they are sitting fine on your face. Distance is still not clear! He did not adjust anything but the ear piece and that did nothing for where they sit. They slide down constantly. Oh well I am on my rant, the original appointments for my wife and I, we both received the prescription and promptly/ rudely told, they could not manufacture my wife's. We went to a store I. The same mall and they made them for her. No issue. I refuse to use Warby Parker in the future, to he Dr is amazing but the store staff needs to learn listening skills and try to assist people. I am going to try this new pair for a period and if they do not get better, I will drive the drive again for a refund. I refuse to ever use Warby Parker in the future! Do not! I repeat, Do NOT ever use this store. I give it 1 star because of the Dr. she is awesome!!

Dr. Houck, Chris, and Brandi served me today. The experience was seamless and comfortable. I have…read morebeen coming here for at least five years and keep coming back. The exam and glasses are always reasonably priced. If convenient for you, I recommend this optical center!

It's honestly the slowest service. We had 3 kids getting eye exams and glasses. We had them pick…read moretheir frames out ahead of time to speed up the process and be respectful of other customers. Unfortunately another customer came in and didn't have an appointment. They took a tremendous amount of time and asked a ridiculous amount of questions. In my opinion they should've been asked to wait considering we were ready and had been. We sat an additional hour and 15 minutes after the appointments were finished. I recommend going somewhere else.

We got some super cute kids glasses here! They have a great selection of Oakley glasses and…read moreapparel. Very nice and clean storefront.

Hands down best Oakley store around. Highly recommend. The team goes above and beyond.read more