Have been going there for a few years now. They have the best styles around but the real advantage…read moreis that they fit your glasses like no one else. I have worn glasses for 64 years and I have never had anyone fit glasses like Chris. Customer service is outstanding.

I was visiting the region from out of town and called ahead to see if Chris could assess my frames…read moreand an issue with breaking on the lenses that were incorrectly crafted by a California optician. Chris had helped me the prior year by letting me check out frame styles at his store and I remembered his professionalism. I had Chris redo my broken glasses and make an additional pair with a second frame I had available. He spent time checking measurements on me for the new lenses and determined where the broken glasses had gone wrong. He also prepped the new frames in good turnaround time before I had to fly out of town. Helpful, professional, kind, optician and equally helpful and friendly assistant. Highly recommended!

Kudo's to the Doctor to the Sales Staff to the Receptionists to the Cashier. All were…read moreknowledgeable and professional, especially Phylintress who took her time with a picky customer all the while smiling.

My family and I love this Merrillville location. It is very family friendly and great customer…read moreservice.

Now I know why my husband told me that we shouldn't go in here...its like being in a candy store…read morebut with so much cool stuff for your house and home. We went in to look for some planters my mom had recently picked up here for a nice price and I wanted to go back to see if they had any more available. To my sadness, I was unable to locate any additional planter sets like the ones my mom had picked up, but not to worry, there is so much more here to find! First off, allow yourself at least 30-45 minutes to get through this store if it's your first visit. There is so much to see and great items throughout the entire store. You can pick up anything from outdoor furniture to bakeware, from pergolas to mirrors. Second, be cautious about what you put in the basket. There were several items which were very difficult to decipher the pricing. They have a bunch of tiki torches and I wanted to pick some up for around our patio but there was no pricing. By the time my husband was able to find someone to help him get a price, I had moved on to another part of the store and we forgot to go back to get the very well priced torches for $2.99 a piece. He's going back tomorrow to grab them for us before they're gone! Last, it's very easy to get caught up in how pretty some of the items are but frankly some items we're severely overpriced. I used my self control (which was not easy!) however we got out of here for less than $60 and picked up some beautiful plant stands, some absolutely adorable indoor/outdoor pillows for our patio furniture for $7 a piece and a few solar lanterns for a decent price if you ask me. It's nice that solar items are starting to come down in pricing!! My favorite part of our trip was at the checkout. We walked up to get in line behind a lady and her two boys in the cart. The younger kiddo was kinda whining but not annoying...just being a kid. Turns out he wanted candy!!! I told him I wanted some candy too, I totally understood his pain. By the time we were about done checking out ourselves, we had a woman behind us with her little lady beginning to beg for candy too. We just laughed because evidently, product placement is everything!

I purchased four large clay flower pots two years in a row from Old Time Pottery and, two years in…read morea row, they cracked and crumbled. I can't afford to pay $200 a year on pottery and have to replace it every year. I just tried calling the store twice to talk to a Manager about this and twice I let the phone ring several minutes, but no answer. I'm done with this store!

I hate when businesses treat customers as though they are completely expendable! Are we? Really...?…read more I show up around opening time before I have to work. No one shows. I stop in a few weeks later to pick-up my "back-up" pair of cheapie glasses - I get told that I have to wait 30 minutes while the front desk person runs to the bank! I get conflicting information on prices, what's in stock and not. Worst of yet, I've had to wait in line 15 minutes while one of the front desk staff had a casual conversation. Enter at your own risk. You get what you pay for...and this time its not the product its the service!

From the owner: Comprehensive eye exams, quality eyeglasses, and contact lenses at discounted prices…read more We have over 700 eyeglass frames including name brands, private label, children's, safety and sports frames. We provide several lens choices, including CR-39, polycarbonate, hi-index, glass, etc. We can customize your lenses with anti-reflective coating, tints, transitions, polarized lenses, etc. Ask about our managed care support, too.

I received a call regarding the review I left, and I want to say that Christina was amazing. She…read morelistened carefully to my concerns and the issues I faced. She's now working to make things right. I just picked up my glasses, which had a lens pop out previously, and they're perfect now. The lenses were completely remade--no more thick, wrong, or poorly notched lenses, and they're securely fitted in the frame. I'm not sure what happened with the initial work, but it was completely off. A big thank you to Lilly as well for taking the time to ensure everything was perfect before I left.

Doctor was very thorough and answered all my questions, area and space is cleaned. The assistants…read morewere very helpful!

Made same day appointment and was 11 minutes late. They have a strict 10…read moreMinute late policy. But front desk lady could be more empathetic!

Everything went smoothly from the eye exam to the final pickup. Staff were polite and helpful.read more

We come here for our annual exam and free pair of glasses with our insurance and then take the…read moreprescription to Costco for two more really nice pairs. The doctors and staff are great and they have a nice selection of frames. The coolest part is that sometimes you can get your glasses the same day -- Costco takes over a week. However, their basic frames and lenses are very expensive compared to other places. Overall, this is a solid place for an exam especially if they accept your vision insurance.

Walked into the store on a Saturday with prescription in hand, and was told , sorry we cannot help…read moreyou because we only have two providers in the store today. They said for us to come back tomorrow which was a Sunday. The girl behind the desk said no tomorrow is Super Bowl Sunday, come back on Monday. I didn't know Super Bowl was a holiday? Will not be returning to the establishment. They obviously did not want our business