Christina is a manager or the store manager of the sunglass hut galleria, she is awesome!! and…read morehas helped my mom and me several times!! she's great!

Came in to return a pair I decided wasn't for me and they helped me quickly and without hassle…read more They also recommended me a new pair and gave me the exact model number so I could order it online. Shout-out to Thomas!

In the 1990s and early 2000s (showing my age) the Riverchase Galleria was the best place to shop in…read morethe Birmingham area. Over time, competition from places like The Summit, the rise of online shopping, store closures (Sears, Rich's, Macy's and Belk Home and Kids), then the shootings in 2018 and 2020 led to a huge decline.For a while, it felt like the Galleria would not be able to recover. Well, now it's 2026, and the popularity of the Galleria is rising again. The mall feels brighter, cleaner and safer, due to improved management and security. It's a great spot to spend time indoors during AL's extreme heat, cold or rain (it offers covered parking too). Best of all, the iconic features remain, like the large American flag and classic carousel in the central atrium, and (best of all) Santa's workshop during the holiday season, and make it a fun alternative for young families and grandparents. So if you haven't been to the Galleria in a while, give it a try. It is worth a visit again.

Our team stopped for a bite to eat at the food court.It had chicken,Thai,Cajun,Japanese,Philly…read moresteak among other restaurants.Very nice and you could shop if you wanted too.A fill up for The Working Man Review.

The people that work here are wonderful! Kind, fun, easy to talk to, give you honest advice on what…read moreframes look right on your face. I came in with a return of some RayBans I ordered online, and they quickly did the return and helped me find a cool new pair that worked better for me. I have some inquiries about the stocking at this location, which is smaller (less stock) than some other ones I've been to. Who is buying all of these mirrored pit-viper, oakley, gaudy color, wrap around, sports glasses? Are there that many professional fishermen in Birmingham? This is the only occasion these glasses seem acceptable for. It seems like 1/4 of the store is covered in these. Apologies if this is un-hip of me. And another thing: the stock here seems exceedingly expensive. It seems like other Sunglass Hut locations and online carry brands that are more affordable ($50-$150 range). I think they should carry a bit more of this and a bit less designer in store. I don't appreciate the tactic to make you spend more by only offering expensive glasses. I ended up purchasing a pair which the sample fit wonderful in store, but by the time I put them on in my car after I left, I noticed were very crooked on me. I brought them back a couple hours later and the wonderful saleswoman attempted to adjust them, but they were too cattywampus and we ended up just ordering a fresh pair to my house. I learned my lesson to always try on the pair you're actually taking home! Oh well, such is life.

Walked into the store and there were 5 people in front of me, and only one staff member. But his…read morename was Bo and he was the man, I waited maybe 12 min for him to help the 5 people in front of me with pure class. Some of the best retail customer service I have ever seen, so great I had to come on here and leave a review. I ordered my replacement lenses and when I came back to get them installed Bo was there, I had a pair of Steve McQueen Persols that needed a screw, Bo found a perfect fit and started to clean them. The frames on my persols needed a lot of cleaning, Bo offered to keep them at the store clean when he had time. He truly went over and beyond to help. Thanks Bo!

Poor... Very poor. I…read moreknow I've reviewed the SH in Macy's at the Galleria, but this is for the "Standalone" store actually within the mall. I went in twice, within the same several days that I visited the Macy's location. In those two times, there were two different females working. The first visit, though more pleasant, still wasn't anything special. Asked if I needed help, I replied. "Those are over there" with a finger point. Ok, thanks?? Second visit, (as referenced in the previous review) was never even acknowledged. Female clerk was flirting with a guy, who when he left, never even looked up due to being deep into a texting war on her phone. I actually needed assistance but didn't want to bother her at work... go figure. so I left. Not sure if the service is supposed to wow me at Sunglass Hut anyway, but this was a complete and extreme opposite of the service received at the store within Macy's.

I received excellent customer service! I went in right before closing, and the associate pulled…read moreevery frame matching what I wanted- down to color, lenses, and budget! She was extremely helpful, and even placed a call to the Summit location to see if they had any additional stock to look at! I bought a new pair that I love, and was really grateful for all the help! Thank you!

Lost my night driving (clear, progressive lens) glasses and had to get new ones in three days to…read moreget to a funeral. Arrived at 9:00 and had a replacement set in my hands in less than two hours. Had one minor hiccup and the Manager (Matt) fixed it immediately, with no charge. Everybody else in town wanted ten to 14 days. Reasonable cost and remarkable service.

Obv they've had a staff turnover in the past year. They ruined the first set of lenses and had to…read moreorder more... drilled a hole completely through the middle. There was supposed to be a "rush" put on the order. After a week they said the lenses hadn't come yet. Two weeks later they were supposed to be ready by end of business. I called the next day and was told they'd be ready in an hour. When I picked up they had the WRONG color lenses! He wouldn't tell me how long it would be take this time but assured me his mgr would get involved and another "rush" would be put on them. I reminded him my original order was "rushed" too and took 2 weeks. If the next order is wrong I'm getting a refund and taking them to America's Best!!!

My husband and I usually visit the other location in Birmingham for our eyeglass needs, but with…read morethe kids in tow, we wanted some place with easy parking to get in/out with them. So we came to the Summit location. Along with everyone else in the city. On a Monday afternoon. They had a waiting list, but they did not abide by it, and tended to customers that came in after us. Super frustrating when dealing with two littles. Will visit the downtown location from now on.

Very mixed feelings about this place Staff excellent and…read morevery helpful. Problems occurred when I received the totally wrong pair of glasses with wrong prescription that I could not use or see out of. Thus began long customer service phone call to correct the process with the claim that I had to pay extra to receive the new correct prescription. So very disappointed! ! there is a huge disconnect between customer care in the store and the manufacturing. Presently i am on hold with a very polite customer service rep who is trying to find the EXPERT team to help her give me a new pair. I would very much like to talk to a CUSTOMER Service rep. I find it very disappointing that Tamara and DR. Drew worked so hard on their end but experts are pitiful. ELITE SUPPORT IS SO VERY

Great service! The Doctors are very attentive and ask a lot of questions to best support you eye…read morehealth.

Dr. Sanford has been my doctor for years. She cares about eye health deeply. She watches for…read morepotential tears and looks at your eye pressure consistently. They have a wonderful selection of frames and make excellent recommendations. I feel well taken of every time I visit!

My daughter, aged 23 and college educated, needed to renew her contact lens prescription. I told…read moreher to just call around and find out a place that has a good price on a contact lens exam and go see them. I knew that a contact lens exam costs more than just an eyeglass exam so I told her to make sure she was specific. She called me back surprised and said "Schaeffer Eye center has the best rate --it starts at $75. And I'll automatically have an eyeglass prescription, too." I was surprised because my sister has used them for years and spends a fortune there, but, hey, they have a stellar reputation, why would they lie?? I told her to be careful about ordering any additional procedures and sent her off. So my daughter goes in, asks specifically for a contact lens exam and when she goes to pay it is (wait for it....) $220. The optometrist and assistant (Christine Hodge) both said they were real sorry since they had BOTH told her it was only going to be $75, but she had to have toric lenses and an eye health exam so they did her a favor and marked off a mandatory followup appointment charge of $49 --so I guess I'm lucky she didn't walk out of there paying $269.' That evening I called and spoke to employee Christine Hodge, who had apologetically checked her out. Christine told me that Schaeffer eye center will not give a contacts exam unless you've already had a $90+ "eye health exam." And then, there was $60 upcharge for toric lenses. And then a mandatory appointment $49 follow-up fee for I don't even know what. My husband and I have been glasses wearers for over 30 years and this kind of price gouging is NOT standard practice--not at LensCrafters, Pearle, Eye Care Associates of Cahaba Heights, Sears, Sam's, Costco or Walmart, where all optometrists are fully trained and licensed and where we have always received excellent vision care. If anything, other eye care offices err on the side of caution ("okay, we recommend that you have this test done and it's going to cost an extra $25--please sign here if you want us to do it..") Any follow up appointments are included in the exam cost--they make sure that by the time you are through, you've got the exactly perfect prescription for your needs. Incidentally, I've had torics for almost 8 years with no up charges whatsoever. I know there are plenty of folks out there who don't mind paying Schaeffer a king's ransom for their eye care. But heads up, folks: If someone calls in to check on the price, guess what they're interested in? THE PRICE! Incidentally,during her visit, my daughter gave at least three indications of her concern for the cost of the exam. First, she said "I want a contact lens exam. It's $75, right?" When they asked her to sign a form, she pointed out a $25 dilation fee, which they crossed out and told her "that doesn't apply any more." Finally, when the technician, David King, asked her if she wanted an "Optimat" (sp??) test and she said "no" because it sounded like it might cost more money. Oh, and did I mention she still doesn't have her prescription?? After all that, they were trying to get her to make a fitting appointment. By that time, my daughter said "they had taken all my money and I just wanted to get out of there." She's scared to go back and I don't blame her. If someone had told me that for thorough, honorable, professional, eye care, your best bet is WalMart??? I would have thought they were a little bit nuts. But I know better now. Forget boiling crawfish, Dr.Schaeffer, it's your pricing practices that need sterilizing.

I will never wear glasses again, and the amazing thing is that I don't need them, thanks to…read moreSchaeffer Eye Center (I just have to write this note of appreciation). I'm taking mine today to Dr. Williams at Schaeffer Eye Center, because each year he goes on a mission to Peru -- both at a clinic they set up, and to homes -- to help people with their sight, and soon these will be doing wonderful things. For me, I never thought I would be able to live without glasses or contacts. My acuity was something like 20/1000-1200 before, plus I had astigmatism. I could not get out of bed without glasses. I even swam with glasses on. In November, I went to Schaeffer Eye Center at the Colonnade and Dr. Woolfson (he is *the* go-to Lasik doctor in Atlanta) was there to perform my LASIK. It took maybe...not sure...ten minutes tops? Very little discomfort -- and I'm very sensitive about pain, it really didn't hurt -- and only a couple or three days later I was able to drive without any aid for the first time, ever. Every single person at Schaeffer that has helped me has been amazing: incredibly professional, super-friendly, very attuned to anything I wanted to talk about or ask. Last week, I had my latest post-op visit and I have 20/20 and 20/15(!!!) vision. It's wonderful to sleep, swim, exercise, and not worry about broken glasses, fogged-up glasses, lost glasses, torn contacts, dry eyes, foggy contacts, do-I-have-plenty-of-contacts-and-solution, and all the money spent on those things. I just need a regular appointment to check the health of my eyes from now on, just as people who have great vision all their lives. I really appreciate when I see others post about the experiences they have had with local doctors, businesses, etc so here's mine. And I love that my doctor at Schaeffer does wonderful things for people in other parts of the world, and I love supporting Dr. Schaeffer and everyone at SEC because of what they do for our community (like CityFest and the money that's been raised for Camp Smile-A-Mile and many other charities). I'm so glad I did it, and am appreciative for everyone at Schaeffer for helping me achieve something I never thought I would have.

I've been in this boutique about three times. It's alright. Some of the stuff they have is cute,…read morebut I've actually never bought anything here yet. They have cute clothing, and always seem to have a sale section towards the back. Think cute girly and floral designs. They also have a HUGE selection of jewelry and a full selection of sunglasses. The name Luna means moon, and I saw a lot of crescent moon designs in their jewelry. Their staff is always super welcoming, so I do think you should check it out!

Today was my first time in here , and I promise it won't be my last, this place has the cutest…read moreclothes , and shoes and jewelry, all the jewelry they hand make, And it is a beautiful place, and the prices are good, the have a sale rack in the back , I got a few things for 50% off , the girls who work there are just so welcoming, and so helpful. I will for sure be going back soon.

Everyone in this office is so friendly, and my appointments are always quick. I've been seeing Dr…read more Ansley for the past few years. Highly recommend!

Was my First time there. Was greeted with a nice welcome and…read moreDr Amanda Duty was very sweet ,took her time to explain to me what the difference between glasses are , which I haven't had the pleasure of before . Place is very clean and with a wide selection of glasses. Would recommend this place to anyone looking for a new optician.