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    Sunglass Hut

    5.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

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    Budget Blinds of Cockeysville

    Budget Blinds of Cockeysville

    3.5(2 reviews)
    8.6 mi
    Free consultations
    Locally owned & operated

    What a great experience! From my initial meeting with Nancy who offered a beautiful selection of…read morestyles and design tips to the seamless and smooth installation. "D," the blind installer, paid very close attention to every detail, ensuring the blinds were placed exactly where we liked. He was efficient, clean and made sure the surrounding areas were safe while he worked. During the installation, Mark, the other owner stopped by to greet us and spend time answering questions and sharing ideas. The care, patience, price, service, and overall experience working with this professional team was PERFECT! We highly recommend Budget Blinds and look forward to the opportunity of working with them again. Thank you, Nancy, Mark and "D"!

    Overall, working with Budget Blinds Annapolis/Cockeysville has been a disappointment. Honestly, the…read moreowner, Patrick, the installer, Jeff, and the assistant, Christa are very pleasant and nice to work with. Well, if the folks are great, you may be wondering why the two star review rating. Well, I'll tell you why now. My husband and I ordered our custom draperies from Patrick two+ months ago (almost three), and as of today, and 4 trips later to our home, we still do not have all of our drapes hung (we only ordered drapes for two rooms). Unfortunately, during each visit something was missing or backordered. The latest issue is two of the panels that were too long when they were delivered the first time still have not been replaced. We have also had to wait for the correct rods and ends to be delivered as well. Although Patrick has been very nice to work with, this process has been very inconvenient for us. All along, my husband and I have been very understanding and patient, but at this point, we're not sure if we have the patience to go through this again. Hopefully, Patrick and Budget Blinds can make this right. It seems that most of the issues are distributor driven; however, we do not think that these issues have been addressed with as much urgency as we'd expect. Currently, we are paying for blinds that we don't fully have installed yet. Unfortunately, if asked today, I'm not sure that we could refer this company for draperies; perhaps blinds are a different story.

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    Budget Blinds of Cockeysville
    Budget Blinds of Cockeysville
    Budget Blinds of Cockeysville

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    Sears Optical

    Sears Optical

    3.7(3 reviews)
    0.1 mi
    $$

    Buying glasses is never easy, but the staff here is very knowledgeable and friendly. From what I…read moreunderstand they have great doctors also, but I have to see a specialist for my eyes. I had a minor issue with one of my lenses, but the management here wasted no time in making me feel welcomed and taken care of. For selection they get 4 stars but their service nets them 5!

    I can now say that I am a dedicated customer of Sears Optical in Bel Air! They are hidden away in…read morethe back of Sears (near the shoes) in Harford Mall and I decided to try them after having a bad experience elsewhere. I've been wearing glasses and contacts for most of my life. Needless to say, I've been to both chain retailers and boutique eyewear stores. Sears Optical has surpassed my expectations and has treated me better than any of the other places I have gone. The manager (I think his name was Dillon) was very professional, knowledgeable, and helpful. It was a busy day, but I never once felt ignored. He took his time to provide advice on options for my glasses and various promotions. If I had questions, he was happy to answer them. As I was trying to decided between several pairs of frames, I noticed that he seemed to remember the names of all of his returning customers. You don't see that in stores anymore. It was a friendly environment to shop in and the customer service is clearly top notch. They truly care about their customers. His associate was very friendly and lovely to work with as well. After talking with the doctor about my previous history and problems with contacts, she discussed a wide range of options that I could try. She took her time and listened to my concerns. As it turns out, I had to switch to a different type of contact due to a sensitivity that I have with the cleaners. It helped immensely! I wish someone would have picked up on this years ago! I'm seriously impressed! Not only did I end up with an affordable pair of glasses that I love, I received a discounted pair of sunglasses. When I stopped in last to purchase another set of contacts, they did an adjustment to my regular glasses. I saw that they had several new styles of sunglasses, so it seems that they frequently offer new merchandise. I think I may have to get another pair of sunglasses soon, since I'd like to have both black and brown in my prescription!

    Advanced Eye Care - The Advanced Eye Care Team

    Advanced Eye Care

    2.6(22 reviews)
    2.1 mi
    $

    I've been a patient for about 4 years. It was a very well run professional ophthalmology center…read moreunder Lisa Feulner. She sold the practice (but the name was not changed) and Whitney McConkey is no longer there. My most recent eye exam was in November and I still have no contact lenses. I've called over 6 times in 2 months and left messages. No one has ever returned my call. The worst example of customer service I've ever experienced. Update...I went in person, checked in, and waited to see a manger who was very helpful in getting my issue resolved.

    Although the optical care seemed good. I do not recommend this group for ordering glasses as well…read moreas customer/billing service. I purchased glasses through Advanced Eye. On my visit to pick up my glasses, they discovered my script was inputted incorrectly when ordering. They corrected/re-entered the script and ordered again. I chalked that up to an honest mistake. After 4 weeks since 1st order, I was contacted that my glasses were ready for pick up. Again, my glasses were incorrect but this time they blamed the lens manufacturer. At that time I was told they could send to another lens manufacturer but Advanced Eye would "eat the costs." So, they placed the third order. Another order was placed with the original lens manufacturer. I arrived a week or so later to pick up the glasses. At that time I mentioned that I was having problems seeing far clearly, but figured I'd give it a week to get used to. After a week I revisited since I couldn't wear the glasses due to the vision issue. The rep mentioned he didn't know why they marked the distance vision where they did. I had to tilt my head down to see far. He offered to remake the glasses. I said, nope, I'm done. Please refund my order. After at least several calls/messages to both the billing office and billing manager asking where my refund was, and never receiving a call back from anyone, I received an email indicating I would receive a credit. However the credit was short $200 with no explanation. I have tried to contact the office about this and they won't return my calls. Absolutely horrible to deal with. Do not recommend. I continue to try to get the money they owe me. 11/20/2024 As an update, to the above review, my husband recently visited Advanced Eye Care about the reduced refund. After waiting a very long time to speak with a manager, he was told returns are prorated. My husband asserted, even after the glasses were incorrectly made several times due to their errors? The mgr pointed to wall signs posted. At no time during my many visits was this pointed out. Had I been told no 100% refunds, I would have stuck it out and tried another attempt at getting my eyewear correct. Very long story short, we will never use their services again. Essentially my $1,000+ glasses (after insurance $553), cost me $200 for no eyewear, hours of travel time back and forth due to their errors and frustration. Not to mention, at no time did staff ever return my calls. Buyer beware.

    Photos
    Advanced Eye Care - Lisa K. Feulner, M.D., Ph.D Refractive Surgeon Comprehensive Ophthalmalogist

    Lisa K. Feulner, M.D., Ph.D Refractive Surgeon Comprehensive Ophthalmalogist

    Advanced Eye Care
    Advanced Eye Care

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    Sunglass Hut - sunglasses - Updated May 2026

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