Purchased prescription glasses, ordered new lenses. Was informed that lab broke frames but now I am…read moreresponsible to purchase a new pair but can get a discounted rate. Wow, what great customer service!! Will not get any further business from me.

They repaired my glasses that I thought were done for ! They're super kind and helpful.read more

I stepped on my glasses on accident and mangled the frame but managed to stop in time to save the…read morelenses. I thought the glasses were done. I took them into Santa Maria Lens crafters and the manager managed to repair the frame and reinstall the lenses. All done with in 15 minutes. Amazing work!! Highly recommend!! 10/10!

Finally called after not hearing about my new glasses for a month. They then insisted they left a…read morevoicemail and emailed me my glasses were ready but I have absolutely nothing from them. I triple checked my email and voicemails (I don't get that many) and had nothing from them at all except my initial appointment confirmation. The retail lady did not care that I hadn't been contacted, she just insisted that they had. Furthermore, I made an appointment in advance and still had to wait over an hour to be seen. And the doctor is over zoom... They kept pushing contacts on me too, something I did not want to do(and should have spoken up better about). Awful place to get eye exams or glasses.

Amazing great and friendly medical assistants and doctor. Everything in same place. The frames are…read moreoverpriced!

Staff are very nice and professional. There is lots of parking. From start to finish my eye needs…read morewere addressed.

I'm a returning customer. I usually use local shop as I…read morelike the personal attention. I've considered Costco but having hundreds of folks passing by was not all that appealing... So I returned to Stanton...their frames are relatively attractive and don't cost a mortgage payment. The staff is always friendly and attentive. I will admit I'm a tough fit and could be the customer from hell requiring multiple returns for an adjustment. The staff said don't worry; we have customers that come back every week because they damaged their frames. So I gave them my latest prescription. I selected the exact frame I had a few years ago...funny...as I went thru their vast selection and chose the same frame... When I picked up my glasses the prescription was spot on and the fit was perfect...no need to tweak the fit...they also refitted lenses into another frame that I purchased a few years ago. My only concern is that they have so many deals that it's impossible to match them up. But they are very "transparent " with the pricing and you do see what you get on their order form. I thought the price was more than fair and the overall experience was very good. I'd certainly recommend them.

It started in September 2024 when my sister took her son to purchase eyeglasses. We had to wait…read moreover an hour, not to mention that we brought along two children with severe, non-verbal autism. When Jewel, the manager, came to assist us, she had an attitude and was very rude and condescending. We chose not to complain at that time. Now it is July 2025, and we needed to replace the frames, which were under warranty. Jewel, the manager, told me that I had already used the warranty once in May and that it was only valid for one use. I went home and looked up the warranty, which indicated that it was unlimited. I then called customer service and spoke to Isiac, who confirmed that I could use the warranty as many times as needed until October 2025. On August 2, 2025, I returned to the store to get the replacement glasses and informed them that I could use the warranty. However, they told me again that I couldn't use it. I insisted they check the notes on my account, which showed the warranty was indeed unlimited. Eventually, they agreed, and I was able to get my son's glasses.

With a wide selection of sporting goods, big five is the store to come to if you are an in the Town…read morecenter! There is another sporting goods store , which is further and down in Betteravia. I found the item that I was looking for a locked box in the size that I wanted and the weight that I wanted. it is a nice experience when stores carry items regularly. Pricing was reasonable for the item that I was purchasing and finding the item locally help me to get the item in the day that I needed it instead of going online and having to wait for two days. The cashier for was polite and explained to me clearly the return policy from the store in case that I needed it, which I didn't. Overall, I felt comfortable in my visit to ask questions, so I will say 5/5 customer service

A few months ago my husband and I went into Big 5 looking to purchase a kids trampoline with safety…read morenet for our 2 year old. The one that we wanted wasnt on the shelf so we asked the only employee in the entire store apparently if we could get some help, he informed us that he has 3 other customers before us and he'd be with us when he could. We very patiently and willingly waited because we wanted the item but also because we both work in customer service and know how stressful it is to be undserstaffed. After waiting about 30 mins he came over and said they didnt have any in the store that we need to go to their website and order it OURSELVES and that we have to pay shipping and handling. Wow After going on my phone to their website trying to order it, it told me I wasn't able to order that item online I have to purchase it at a store lol We informed the associate of this and he told us just go up to the register and theyll do it. After waiting in for another 20 mins the cashier said she could order it from their pismo store but it would take 3 weeks very frustrated at this point I just said fine they took our information and said they'd call us. IT HAS NOW BEEN 3 MONTHS AND NO CALL THIS! THIS SHIT RIGHT HERE IS WHY PEOPLE SHOP ON AMAZON AND THESE PLACES GO OUT OF BUSINESS. NOW YOU CAN STOP WONDERING. I went on Amazon and got 1 for half the price delivered to my house in 1 day. Prettt pathetic Big 5 bye

Great little collection of shops to keep you busy on a rare rainy day. Today, on a weekday, not so…read morecrowded. You can shop in peace. My kids found plenty of places to shop from MiSou to Little Tokyo, Labubua were available. Plenty of space for walking . Plenty of comfort foods to snack on. Most of the stores are collectibles, but they also have plenty of name brands...Macy's, VS, etc. plenty of diversion, there's Sky Zone (jump) and an arcade. Plenty of stores coming as well.

I like this little center. It does seem like it's best days are behind it, but the businesses that…read moreare still here each have a life of their own, which adds to the novelty of the place. It's relatively clean here, although I do feel like a lot more can be done to add to the grandeur of being i a town center like this. The ones I have visited in other cities give you that feeling of entering something larger than life, even if they're struggling and on their last legs. Not to say this place is, but it's pretty clear it's not as vibrant as it used to be... but what place isn't like this nowadays? Regardless, this is a nice place to walk around and unwind.

I've taken my children to Dr. Dirksen for the last three years. I highly recommend Pacific Eye, as…read moretheir patient care is top tier. Dr. Dirksen is very professional all while making the eye exam a positive experience for my kids. He's very patient and has exceeded our expectations.

I got an eye exam with Dr. Robert Dirksen at their optical concepts location and I absolutely loved…read moreit! He was very thorough and super sweet. And the staff was very helpful as well. 10/10 I will recommend them to all my family and friends!

Whack. I went a month ago to try to get a foundation in my…read moreshade... needless to say the worker was extremely rude and said "well I don't know your shade" like no shit Sherlock DONT you work there to help people out with makeup shades since you yourself are considered a "makeup artist" MY ASS. Sephora please make sure you hire decent makeup artist not some James Charles wannabe who mainly acts like James because of the personality with anger issues. Bye.

Still bad.. a big ol' rude queen just gave me a hard time about a return. Took forever to come to…read morethe register and gave me a bunch of bad attitude and bad advice. Bye Felisha I will take my business to Macy's

This place was amazing and the lady Mary was so nice! I would recommend going there! If you go to…read morethe place you must have a license for cosmetology to be able to buy products. The products are so good I love to use L'Oréal and matrix! I love seeing Mary whenever I go there sometimes and she always is helpful and is a good person to talk to about products.

Ana and her crew at this store are so helpful and accommodating. My salon is in Grover Beach and…read moreit's worth the drive to come to Santa Maria for their amazing business support. They are great at educating me on new products arriving and current sales happening. Thank you SM Salon Centric for taking care of me & all my stylists. I'd give 10 STARS if I could!