1. Sungarden Villa

0

Citrus Heights, CA

Cancel

Open app

Search

Sungarden Villa

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Sungarden Villa Photos

You might also consider

Recommended Reviews - Sungarden Villa

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

Ask the Community - Sungarden Villa

Verify this business for free

People searched for Hospice 270 times last month within 15 miles of this business.

Verify this business

Brookdale - Activity room

Brookdale

2.3(12 reviews)
2.7 mi

Thanksgiving dinner was very, very good yesterday. Start with a very creamy, tasty pumpkin soup…read morefollowed with real oven-roasted turkey, not that pressed product. Very nicely cooked-juicy, not dry, tasted brined. Appealing sides and three flavors of pie with whipped cream or ice cream. Table service was also very good-speedy and attentive to individual needs. I have been visiting my mom for a year and a half. Everyone on the staff knows who I am and welcomes me and my dogs when we come to see gramma. Attention to my mothers needs is also superb. I feel she is cared for, catered to, and loved, even when she seems demanding, ungrateful, and cranky! The caregivers are just that good, kind, and understanding. Finding the right residence for our seniors is a lot of hard work, investigation, and personal taste. This wonderful home meets all of our needs.

This review is not in regards to care, it is dealing with the representatives who contact you with…read moreinformation about the facility. I had contacted them a couple of months ago to obtain info on the facility and pricing. Told them I would keep them in mind. Recently, they started "cold calling" me multiple times including 3 TIMES in one week!! They are so DESPERATE and RUDE that they called me at 6:30 IN THE MORNING!! Needless to say, I told them to stop calling me and I have removed them from my list of potential care facilities. If you don't mind ENDLESS phone calls and RUDE representatives, give them a call.

Photos
Brookdale - Outside the establishment

Outside the establishment

Brookdale - More of outside of the establishment

See all

More of outside of the establishment

Citrus Heights Post Acute

Citrus Heights Post Acute

1.4(13 reviews)
2.9 mi

I have been assured that they are adequately staffed in line with industry norms and state…read moreregulations I guess I need to be more patient of a patient. . However the turnover is very high.

This place is a mess. Aside from a few staff they do nothing regarding concerns. During our time…read morehere the following has occurred: -Continuously losing my mother's items despite the fact it has been clearly communicated several times including posted signs that I will take her laundry home (to avoid this exact situation). Nothing is resolved after two care conferences to date. Also a ring my mother has worn for years is missing. This is clearly a theft and not a "lost item". -Care staff ignoring medication orders from hospice and myself until a second care conference to resolve. -No follow up on requests such as being informed of room moves so I may be present as the CNAs do a horrible job relocating. -Terrible communication between shift staff despite saying it would be communicated to the next team which leads me to believe they do not do a shift change huddle which is common practice in any SNF. -Not following hospice orders for comfort care. There seems to be a huge disconnect with what hospice plans are and what the staff on duty deem appropriate. -My mom is a fall risk and has had several falls during her time here. -A handful of staff are extremely nice and helpful but many are absolutely rude and have zero customer service. As someone who works in the industry and always approaches any issues respectfully and kindly I am met with attitude from many of the staff as though it is a bother to them to care for their residents. -Until you have contact with the staff who are helpful you will not be given any direct contact information such as email or direct line, I have never encountered this within a business especially what should be a person centered business (and again I work in the industry and this is not anything I've seen before in any SNF) -They seem short staffed as it is common to hear call lights ignored and residents yelling from their rooms. -Staff will speak negatively about family and residents in open spaces. I have overheard many conversations I should not have been privy to. -When you do get a contact for a team member there is zero response or follow up. -If you have a loved one on hospice you need to take the hospice SSC with you to all meeting to advocate because they do not seem to be concerned with family input. -The photos posted on here look absolutely nothing like the actual rooms. Tour first. -Went this evening and my mother is still in dirty clothes she has been in for days. Overall if you have the option to go somewhere else do it. Would never recommend this place to anyone.

Photos
Citrus Heights Post Acute
Citrus Heights Post Acute
Citrus Heights Post Acute

See all

Sun Oak Senior Living

Sun Oak Senior Living

2.3(3 reviews)
1.1 mi

This place has gone downhill ever since Danny got here. They already needed a lot of help. I Was…read moreexciting hoping for the change, but it got so much worse. This is disasters. Who put this guy in charge, he's not good with the residence or the staff. I have no idea why he's there, just to make things worse? The health of several residents have declined all the best employees have left or been fired pretty sure they're sacrificing some employees to cover for incompetence and neglect in hopes to save their own skin, but the problems are still there because he doesn't have the leadership skills necessary to fix anything just make things worse. It's like whoever hired Hunter Biden for Burisma put Danny in charge. I know he's gotta be somebody's friend that needs money, but he's not good enough. Get him out of there!!!

It would be nice if the Executive Director would return an email or even a follow up email. I've…read moresent two emails since before Thanksgiving that have not been responded to on 12/31/19! Also a bit annoyed that the community management team does not follow basic privacy policies. The entire move in process into the community was a bit of a shit show with the sales director giving us the wrong move-in date and the room not being ready on the agreed upon day. My client lost her keys and went to the front desk to ask to be let into her room and the front desk rudely lectured her about how she shouldn't loose her keys! Ummm, this is assisted living, people live here because they need help. She literally argued about calling a Med tech or care giver to let her into the room. Very basic things seem to be out of grasp for this community! Terrible service from management at every interaction. Would not recommend!

Carlton Senior Living Orangevale - Carlton's newest location is central to the city of Orangevale. Spanning seven beautiful acres, our gated community welcomes you.

Carlton Senior Living Orangevale

4.5(6 reviews)
1.0 mi

Having worked in the senior care industry for over 25 years, I've seen my fair share of assisted…read moreliving facilities. I want to share my personal experience with the exceptional care and warmth provided at Carlton Senior Living in Orangevale to my mother. Two years ago, when my mother suffered a stroke, I made the decision to move her to Carlton, and I have never looked back since. The love and attention she received from the care partners, medication techs, other staff and leadership team far exceeded my expectations. Even during her hospital stays, the staff eagerly awaited her return, showing just how much she meant to them. The sense of community that my mother found at Carlton warmed my heart. She made friends and truly felt at home, which brought her immeasurable joy. I wholeheartedly recommend this community to anyone seeking a nurturing environment for their elderly loved ones. Even during her final days, my mother spoke fondly of returning to Carlton, where she cherished the care, companionship, and delicious meals prepared by Chef Robert. The 10 pounds she gained from those delightful desserts was a testament to the joy she found in every aspect of life at Carlton. Words cannot adequately express my gratitude for the happiness and peace of mind Carlton brought to my mother's life, and by extension, mine. Thank you to everyone at Carlton (I wish I could name them all but there was too many) for loving and caring for her as if she were family. Forever in gratitude, Christine Grmolyes

My father lived at home for 94 years, but after a brief illness, he was hospitalized. When the…read morehospital planned to discharge him, we realized he wasn't ready to go home alone and would need assistance to regain his strength. We toured Carlton Senior Living and were impressed with the facility. However, after less than three weeks, we discovered it wasn't suitable for him and moved him out. While the staff were friendly, the place was clean, the food was good, and the grounds were pleasant, it was not a fit for someone like my father that needed more assistance. Knowing what I do now, the place is ideal for those who want to avoid housework, engage in activities, and not cook. Unfortunately, it wasn't the right fit for someone needing assistance with basic tasks like using the bathroom or showering. My dad required more help, which led to significant additional costs--almost doubling the original quote. The staff didn't respond quickly enough when he needed assistance. On one occasion, he needed assistance and couldn't wait any longer for help. He tried to get up by himself and fell, hitting his head and requiring paramedics. I also requested multiple times that his night lamp be connected to the Alexa outlet for voice control, but that never happened. He was frustrated with the lack of assistance, in a timely manner, so we looked for alternatives. After moving him out, I was shocked to receive a bill for over $10,000 more than expected. This added to the emotional stress I was already experiencing. After pointing this out, the bill was corrected but I should not have had to do their accountants job. We eventually moved my father to a board-and-care residential facility, which is providing the care he truly needs, and I wish we had made that choice from the beginning.

Photos
Carlton Senior Living Orangevale - Our gated seven-acre Orangevale campus offers inviting courtyards, outdoor spaces, and room to enjoy fresh air throughout the day.

Our gated seven-acre Orangevale campus offers inviting courtyards, outdoor spaces, and room to enjoy fresh air throughout the day.

Carlton Senior Living Orangevale - Carlton Senior Living Orangevale offers comfortable apartment living, delicious dining, engaging activities, and supportive care.

Carlton Senior Living Orangevale offers comfortable apartment living, delicious dining, engaging activities, and supportive care.

Carlton Senior Living Orangevale - From full-service dining to Sunday brunches, special events, and seasonal favorites, residents enjoy meals made for daily comfort.

See all

From full-service dining to Sunday brunches, special events, and seasonal favorites, residents enjoy meals made for daily comfort.

Eskaton Village Carmichael - Main Entrance with Pond and Fountain

Eskaton Village Carmichael

3.6(37 reviews)
7.1 mi
Pet friendly
Certified professionals

My mom just completed her third stay at Eskaton The Village, and I was once again impressed with…read morethe care she received and am happy to award them a 5-star rating. This time was even more difficult because of COVID and the statewide restrictions in place, which prevented family from visiting their loved ones, but for good reasons and safety of the patients and staff. For this reason and more, I couldn't have imagined sending her anywhere but Eskaton The Village. The nurses, CNAs, staff, therapists (OT, PT, Speech), doctors, and Zina were absolutely spectacular and very attentive to my mom's care and my many phone calls. I truly appreciate how this facility sets itself apart from the vast majority - they care about their patients. It's clean, the food is good, and the care is top notch. Thank you Zina (office mgr), Tanny (office asst), Melody (Speech), Pernima (PT), Dr. Chai, the friendly Security staff, and so many others I should name!

We had a nice tour with Glen on 9/30 and decided to submit a $3500 deposit to get on the waitlist…read more It was explained to us that we would not be put on the list or our credit card charged until we submitted the financial and health information. Less than a week later we decided this was not for us so I told Glen we did not want to be on the waitlist and would not be supplying any additional information. A week later I got a fraud alert from my credit card asking if I had authorized 3500 dollars to Eskaton Village and I said no so the charge was removed. I called Eskaton to complain and was told that Glen was no longer there and they apologized for the fraudulent charge. Today I checked my credit card and found another 3500 dollar charge pending which I will of course dispute! I called again but am still waiting for a call back. I do not think they are dishonest but this level of incompetence makes me very glad we did not go any further with them.

Photos
Eskaton Village Carmichael - Main Lobby

Main Lobby

Eskaton Village Carmichael - Fireside Room

Fireside Room

Eskaton Village Carmichael - Fireside Room

See all

Fireside Room

Sungarden Villa - hospice - Updated October 2026

Loading...
Loading...
Loading...