DO NOT MOVE YOUR LOVED ONE HERE…read more I have been in elder care for 14 years both as a sought-after professional and as the daughter caring for her beloved Mom and Dad through their late 80's and 90's. I moved my 98 year old Mom to memory care at Oakmont of El Dorado Hills 11/4/24 after 10 Years at a wonderful Memory Care unit in the Bay Area. This was a mistake. I literally could not move her out of Oakmont fast enough to avoid sleepless nights worrying about neglect in my absence, and potential for injury by untrained caregivers with no knowledge of safe transfers, and very little heart. There are a handful of excellent caregivers and med techs. they are eclipsed by bitter caregivers who I have witnessed first hand speaking abusively, with anger at a resident--my mom's dying room mate. I watched (and raised the issue) as this poor woman (room mate) was left with out being checked on regularly, was left unchanged in her own urine until the smell filled the room and the hallway, and i was ignored when I ran to tell staff she was rolling out of bed and going to fall. There was no urgency in response. There were, however, excuses. I have been in care long enough to know there is NO EXCUSE for neglect and abuse. Anyone knows that. I was able to get Mom out after 21 days to a new facility. Which was an immense relief. The staff at the new facility is kind and loving. They are happy humans, not sullen care staff who resent family presence, as was the case at Oakmont. Oakmont needs to be evaluated by the licensing board. The management is incapable of managing, in general, with some shining exceptions. Christina, the Health Services Director is exemplary. This review was hard to write as the memory is brought with sadness so a year has passed but, unless some dramatic changes have taken place, avoid Oakmont.

My mother moved into Oakmont of El Dorado Hills in mid-October 2025. We gave notice she was moving…read moreout in early April 2026 although our decision was made a few months prior. All trust was lost within the first 3 months of her arrival, and this review is to help others who are considering Oakmont of El Dorado Hills for the care of their loved ones. There is no claim they did anything illegal, nor that she had poor care, this review is about the moral and ethical relationship between a family and the care home they trust for their family. Following the first 3 months after the contract was signed, the payment debited was always more than what we were expecting. Although my brother who lives locally was nominated as Primary Contact, the Business Office Director agreed he would be happy to discuss mom's care with any of her children. He was contacted mid-December and queried about the continual surprises with invoicing. First step was to request the invoice breakdowns for the billing periods which I finally received after numerous chases and phone calls. Explanation for delay? My emails were not being received so an IT issue. The errors found on the billing were many. The room rental charge was being invoiced at $200 per month over the contracted rate. The Care Fee had been double charged in December. These two errors alone exceeded $1200.00. Although the contract was signed in early September to secure the room, Mom did not move in until mid-October. She was billed for 6 weeks at full rate for an empty room which we understood to be 'standard practise'. We have since found this is not an industry standard. No meals eaten, no housekeeping or laundry required, and yet still full prices charged. Upon reviewing the contract, there was contractual requirement for a reduced rate when the room is empty, but this was not given. Upon querying with the Business Office Director, a $5.00 per day amount was credited for the empty room. Illegal? No. But ethical or morally fair? By mid-January 2026, I had submitted several more queries from being charged for 2 rooms at full rate on the day of a room move to why a discount that was given on the first room she occupied was then taken away, without notice or comment, when she moved to a more suitable room. The final breach of trust came at the end of January when it was decided by the Business Office Director and Facility Administrator that they were unable to communicate directly with me anymore. I was not the nominated Primary Care person so responses to my queries went to my brother who had to forward them on to me. From mid-December it was OK for me to discuss billing, 6 weeks later it's no longer acceptable? This is one way to stop awkward questions I suppose. In this last communication of 27 January, we were promised no more billing surprises, in writing. The following day we were informed by the Health Services Director that my mother's Care Fees had been reassessed and were going up immediately by over $700 per month. This following an assessment in December when it was confirmed they would remain the same. I'm not sure whether the Business Office Director does not communicate with his fellow Directors or he deliberately intended to mislead us with his no more surprises confirmation. Neither option is good when your family care is under consideration, so we decided at that time Mom needed to move out. If you are reviewing Oakmont of El Dorado Hills for one of your loved ones care, do ensure you fully understand their charging basis as it is solely focused on their profit. Fairness is not in the equation. Not illegal, just unethical in my opinion. Reviewing every line of every invoice is critical. If we had not scrutinised the invoices, I am positive Oakmont would never have identified the series of overcharging and billing errors we experienced. Credit was received but not once did we receive an apology, or explanation, for these errors that amounted to almost $1500. in just 8 weeks of residency. Be very wary.

El Dorado Senior Care Village was a blessing to our family. My father was able to live there for…read morethe last year of his life and benefited from Juliet's wonderful care and watchful eye. She made him delicious food, joked with him, and always ensured he was safe and able to socialize. The Senior Care Village worked closely with American River Hospice toward the end of my father's life and we are so very thankful for all of the support they provided while my father resided there.

They cared for my mother very well. I have nothing but…read morepositive things to say about their excellent attention to my mother's needs. I highly recommend this assisted living business. Lewis Johnson

My sister has lived at the Pavilion for over a year. She is treated with love and respect. She came…read morein undernourished and weak. She is now near her normal weight and thriving. I am well informed and wecomed by the staff whenever I show up for a visit. What a pleasure to have found this place after I had to move my sister from her residence in the east bay into a care facility closer to where I reside.

This place is Terrible. I would not recommend to anyone who cares at all for their elderly loved…read moreones. They put on a good facade and fake that this is a good place but I come here often at various times and I can honestly say the staff here are not well trained and they do not take care of the residents the way they should be taken care of.

Words can't explain how extremely happy I am with the service provided by Looking for Care. I…read moreliterally called the facility on a Friday morning because I was not happy with the current facility my mother is living in. It seems like every other person I had talked to told me the same thing, "there is nothing out there less expensive". Well let me tell you, there is. Like I said I placed a call on Friday morning, explained mine and my mother's situation, a representative from Looking for Care went out and interviewed my mother, and the rest is history. We were able to find a facility on Saturday evening, in our budget range, clean, secure and well-kept. If you are having a problem placing a loved one, give Looking for Care a call. If they can't help you, well in my opinion, no one can. Again, thanks Looking for Care, you are awesome.

From the owner: We help families seeking care for loved ones find quality assisted living and memory care. We…read morespecialize in small, neighborhood Care Homes which are typically 30% more affordable than large providers. We assess Care Home members on the basis of Compliance, Care, Cleanliness and Cuisine. Then we personally tour families (to make sure all questions are asked and answered.)

Quality of care? Neglected, careless staff who would walk around say- i don't get paid enough to do…read morethis.. of course there are good ones but they don't last long at all. If you want your loved one live longer then go elsewhere.

Nicole Flynn on the Oakmont Folsom team is an incredible professional (and ambassador for the…read morefacility). She has been unfailingly kind, helpful, and patient in my effort to find care for my mom who has dementia. She has high empathy and expertise for people and their loved ones who face this tough journey. Thank you for hiring wonderful people like Nicole.

I have nothing but good things to say about Elite Elder Care. The home is lovely, the care…read moreexceptional, and they really go out of their way to make their residents feel loved and cared for. I would visit every day, and I always found the facility clean and well managed. My wife really liked the days that they had musicians come in and sing with them. I was so glad to have found them, and I can't recommend them highly enough.

"Elite Elder Care" is less exclusive than the name implies. My 82 YO mom tried to escape from this…read moreplace on her first day there and was found wandering in the rain. It is heartbreaking to have one's own mother who was loved and cared for at home suddenly placed in a facility like this by an uncaring relative and to watch the mental and physical deterioration it is causing. My mom says she does not sleep well anymore, the screams of Altzheimer's afflicted housemates wake her at night. She gets up and rushes to their bedsides, trying to comfort them. The facility's owner was asked by my mom's Dr. to set up a home visit to monitor a medical problem she has, but she failed to do so. Often the phone is not answered when I try to call. Visiting is unpleasant in my mom's cramped room which contains er small bed, chair and a porta-potty. Although this place claims to accept pets, my mom was not allowed to take any of her pets which include small birds, small dogs and a cat. If you want your loved one to live surrounded by confused elderly people who their families have decided "cannot live at home", then this place will appeal to you!

A+++ Across the board for overall experience…read more I researched a number of independent and assisted living facilities over the last few years, and Revel Folsom is the only one that checked every box. I had been warned that these facilities don't always care for our aging parents the way we would wish, but I'm elated to report that Revel Folsom has exceeded both my Mom's expectations and mine. From the initial sales process to the contract, the move-in, and the day-to-day help from staff both front and back office, everyone has been truly exceptional. That includes the chefs and servers, who clearly wish to please, as well as the drivers, concierge, activities coordinators, and maintenance team. In my experience, the way an organization treats the people it serves comes from the top, and Manager John Tacci does everything within his purview to make sure residents and staff alike are well taken care of. The staff, the facility, the cleanliness, the activities, the services, and the quality of the healthy restaurant food choices are all first rate. You can't go wrong choosing Revel Folsom. We interact with many people daily who are always cheerful, helpful, and a wealth of information, making sure my Mom is experiencing her golden years with excitement and dignity. We'd like to give a special shout-out to (but not limited to): Cathy Tauszky-Drago, Eliana Quevedo, Emily Pugmire, Joli DeFazio, Khalil Habib, Laura Drolet, Patrick Loken, Tetiana Gutierrez, Tom Ainsworth, and Vanessa Ramirez. Eric & Espie

Revel Folsom is one of the nicest independent living communities I've ever visited. The property is…read morebeautiful and thoughtfully designed. There's a great restaurant right inside the building where residents can enjoy meals every day, or if they prefer, they can cook in their own rooms. The community has an indoor pool, a dog park, and a downstairs area with a pool table and big screen TVs that gets a lot of natural light from the nearby doors -- it's a really comfortable and inviting space. What stands out most is the atmosphere. The residents are friendly, the staff is welcoming -- from the administrative team to the restaurant crew -- and the whole place has a fun, social vibe. Several residents have told me it feels like living on a cruise ship because there's always something to do and people to spend time with. Revel truly sets the bar high for independent living in Folsom.

Singh, the owner, truly cares about the residents at this assisted living place in Eldorado Hills…read more My grandma was there for just over a half of year before hospice. Staff were kind, and she told me that she felt safe. And while it wasn't always perfect--the owner was always easy to talk to and incorporate adjustments. Made my parents lives so much easier! Definately a good option for senior care.

From the owner: Nestled in the charming heart of El Dorado Hills, Vista Hills Assisted Living is an exclusive…read moresenior living community that offers a boutique experience with personalized assistance. Boasting a serene ambiance just minutes away from historic Folsom, Vista Hills goes beyond standard retirement care, providing compassionate dementia support and tailored services within a warm, home-like environment. For those seeking unparalleled boutique senior care, Vista Hills is the ideal destination, offering tours and inviting all to discover their extraordinary living options

.Poor care, poor management, and unexpected fees. I would not recommend Cogir of Folsom…read more Staff were often standing or sitting on their phones while residents waited for assistance. Laundry and bed linens were not consistently washed unless I repeatedly followed up, and clothing was regularly misplaced. Activities were extremely limited, making this a poor fit for active or mentally alert residents. Management also refused to honor the community fee refund outlined in our contract. Thankfully, my mother is now in a board-and-care home where she receives far better care, enjoys better meals, and pays less.

I have a friend that is living there. I've called her and the folks that work there are very…read morehelpful in finding her so I can say hello. I recently went to visit and found the place was very clean and had a good feeling.