We were pleased with the closing packet we received with all of the information about the system…read more They also installed our phone monitoring apps and showed us how to use it to monitor the solar energy generated by the solar system. Nice, friendly people.

We had ECOcentrix perform an energy audit of our home, and were enormously impressed with Aaron's…read morecompetence, professionalism, and expertise -- enough so that we contracted with ECOcentrix for a full solar power system installation, which went live early in 2024. We could not be happier with our decision, and we could not be happier with ECOcentrix as our solar company. The system Aaron designed is working perfectly. Throughout the process, Aaron was very clear about what was going on, what the next steps would be, and what we should expect, and was diligent in making sure that everything was done properly. When any snags or issues came up at any point in the process, Aaron made sure that they were resolved and that we were aware of everything important. Before our solar installation went live, our electricity service was not nearly as reliable as we needed it to be, with power outages at least once a year, in some cases lasting for several hours. Since our system was activated, we've had two occasions when we lost grid power, and in both cases we were only aware of the interruption because our Enphase system notified us that it had happened. It brings amazing peace of mind to know that we're not at risk of an extended outage every time a storm with high winds sweeps through the area. And it's also very satisfying to have an electric bill of $10 to $15 per month!

In the beginning, Ardi from AMA was insightful and had good suggestions. However, he actually…read moreinstalled the panels without permits and now we are stuck for 4 months with panels that we cannot use and AMA doesn't even bother to fix the problem or even call us back. Incredibly incompetent and neglectful of fulfilling their responsibility.

Our initial interaction led us to believe the owner of the company was visionary and competent. We…read morewere replacing a detached city garage and adding solar panels. Once we put money down he was hard to reach and inconsistent in communication. By the end of the project we were months beyond the plan and he had not obtained proper permits through the electric company nor the city. We are 2 months out from completion and he is not responding to our communications. We are half way through the permitting process and need him to finish. We also have concerns about the angle of install on the panels and believe he either ordered wrong parts or made some other error and installed them too flat.I wish I could recommend this company but I cannot.

I am one of the many homeowners in the region that EFS dumped after SunPower, the company that…read moresupplied their equipment went out of business. I and others have been left with expensive home systems (panels and battery backup) with no one to service them. EFS won't respond to homeowners. Paul McKnight (owner) doesn't accept calls. We are just told that they don't do residential systems any longer, with zero assistance or advice provided! Warranties on service and equipment are useless! Beware!

We have had a negative electric bill for the past couple of months. Now that the heat has reached…read morenormal St Louis temps, I assume our bill will break 0, but will still be half the price it was. Paul, the owner, is a dependable guy who is passionate about solar and is happy to take the time to explain all the details of your installation. See our panels in action here: https://youtu.be/Vc4A-wMPp10

StraightUp sold me and installed my roof solar panels in Oct. of 2024 and it was energized within 2…read moreweeks of completion. I had one unexpected expense which the roof needed reinforcements for the 20 panels. I have been saving 90% of my power costs since. The process went pretty smooth including Ameren's involvement. I since purchased an EV which also charges at my home and was not included in the power consumption estimate they figure out prior to installing. Even with the additional power use due to my car, it is working out great. Electricity costs go up every year so hopefully that saving will go in my pocket.

I called and spoke to their customer service rep and they promised to call back twice but never…read moredid, said they were too busy. I went with another company. They did seem interested in my business

Great guys to work with do really good work. Very knowledgeable. Yeah, roofing repair and…read moreprocedures.

Zach and Austin came out on time. Very professional. Very knowledgeable about my solar equipment…read more They educated me on my system. They offer other services like solar panel cleaning, inspections, EV chargers and adding batteries. These guys are great I recommend them for all your solar needs!

I have been working with them to submit a warranty claim on a piece for one of our solar panels and…read morethey have been nothing but helpful! I am very happy with all the service they have provided!

Sage, from Exceptional Electric, has resolved several wiring issues for us. This time, he added…read moreseveral GFCI receptacles and rewired one switch/duplex. I am well pleased with his work, patience and professionalism ... Sage is an excellent representative not only for himself but for Exceptional Electric.

Don't waste your time. These guys are terrible at customer service, dishonest in their practices…read moreand they use any excuse to overcharge and play games and extort you for more work, They have actually had opportunities to make our issues right but instead have chosen to refuse to correct he issue despite being paid in full and after firing them have refused to remove themselves off of our permit in the hopes to force us to continue doing business with us.

I entered into a contract on April 8, 2025, with CRSS for storm damage repairs to my home…read more It has now been more than seven months since the contract was signed, and no work has been performed, nor have any materials been delivered or installed. I have exercised my right to terminate the contract. Because no services were rendered and no a substantiated expenses were incurred, I've exercised my right to terminate the contract and have requested a full refund which also includes my deductible. There has been a seven-month delay caused by CRSS's refusal to move forward with the repairs as requested by my Insurance company. My insurance company confirmed they would accept photos of a repair that did not match and would submit them for review toward a full replacement. Despite this, no progress has been made on the siding or gutters, leaving my home in disrepair and an eyesore to the neighborhood. The siding has been removed on two separate occasions for samples and has yet to be replaced As communicated by phone on August 13, 2025, I requested completion of the project before the end of September 2025 to avoid HOA fines. It is now November 1, 2025 and still nothing is done. He refuses to return my money and feels like he is owed 40% of the money I paid up front. Nothing, absolutely NOTHING is stated in my contract that he is owed money when nothing is done. The insurance company asked for specific photos, those were not given and they requested a second time to be able to move forward. It's apparently mine and the insurance companies fault that he was not able to do his job the first time of getting the photos. And lastly when I asked why things were still not moving forward, he told me that now he needed someone from the insurance company to show him where the damages are! I don't know how it went from the initial scope of multiple people seeing the damages to now, not being able to see them and needing the insurance to come out to show him where they are. I requested to have my money by October 31, and here November 1, NOTHING! I'm sorry that I got involved with this company.

They were great. Dan was super helpful and made working with the insurance company alot less…read morepainful. We were selling our house after the hail damage in March and with all the rain they were still able to get out there and finish the work before closing.

Inflates labor charge, doesn't coordinate time with tenant well and charges 6 hours for dead time…read more This company changed some outlets and switches, handy man work since they claimed to be able to handle some easy task since they were already there. 8 hours to build 7 screens and 11 hours to install (1) interior door (5 hour and 6 hour charge). workmanship is very lacking, almost laughable. He removed "portion" of charge for Screens because the work was not acceptable and needs to be redone Originally charged over 4,100. He dropped it to 3,100. for above work (not including any electric work) charge includes home depot run, (Lowes and Home Depot is less than 10 minutes away from property address)

Robert arrived right in time. He did excellent work…read more Highly recommend. Will use again