This was a very difficult installation: Replace (2) 8" Exhaust Fans that were probably the original, 60+ year old fans, a Kitchen Fan that exhausted vertically, directly into the attic, and a Bathroom Fan that exhausted vertically, into an existing 8" duct in the attic.
Austin (with Loveland) was the ONLY VENDOR THAT CAME ONSITE for an estimate, which was NO CHARGE.
ALL THE OTHER VENDORS "emailed" a quote that included the typical standard 4" fans (WRONG) of today, that vent horizontally, not vertically as required. Not one vendor , NOT EVEN BOTHERING TO COME ONSITE TO INSURE AN ACCURATE QUOTE.
Austin made the second trip to do the install, but unfortunately the 2 Broan-NuTone fans ordered just did not fit perfectly. Austin must have apologized to me 20 times! This was a very difficult problem, in a very old house.
Fortunately, we found another Broan-NuTone model fan (another older model that fortunately is still made). Loveland returned the original fans, and Austin returned for a third trip to install. Communication was excellent throughout.
The installation required Austin to perform both from the attic, downward. Both old fans were very difficult to remove (from a 60+ year old house), as one had foam installed all around the base, and the other had to be hooked to the existing 8" ductwork.
Austin was VERY PERSISTANT and NEVER GAVE UP, a quality very few people in the world today have. Thank goodness I got lucky and chose them! And with the extra trip, and the extra labor required, they honored the originally quoted price.
Anyone considering the type of work that Loveland Home Solutions performs WOULD NOT BE DISAPPOINTED. And they are even a sponsor for MS (Multiple Sclerosis). A First class, Professional operation.
THERE IS A REASON WHY THEIR GOOGLE REVIEWS ARE 4.9 (AND SHOULD BE A 5.0!). read more