I had Jeff at Mint Condition Carpet and Upholstery clean my carpets with the roto system and I…read morecould not be happier. He was a easy fella to talk to he took his time and my carpets dried without any concerns. Great job Jeff! I have new carpet installed and its that time again so I will give him a call. I highly recommend him.

Very impressed with the quality of his work and his overall professionalism. He arrived at the…read morescheduled time and made sure that the carpet cleaning job was done right and at a fair price. I would highly recommend Mint Condition for your carpet cleaning needs.

We purchased carpet tile and bathroom flooring. The installation was quick and well-done. Owner is…read morehonest and reliable. Keeps commitments. The installers were pleasant and hard-working.

Paul Semenske says what he does and does what he says. He's a craftsman, he's trustworthy, and we…read morecouldn't be happier with all the work he's done on our home, including some emergency work he helped us with after some flooding. A pro's pro.

Communication was poor. The project manager would show up to check on the team they had outsourced…read moreme to, but would never check in with me or give me an update. I constantly had to track him down. I was subcontracted to a team that was NOT experienced. They were learning on my project. The siding cuts were frequently NOT clean or straight. I had to keep calling the project manager to get several issues resolved, besides the bad cuts. They finally were resolved, but it was a battle. I wish that I had withheld final payment until everything had been resolved.

When selling our home a few roof questions came up on the home inspection report. We called…read moreSchulze Exteriors and Casey came out promptly and reviewed the problems and was able to correct them to our and the buyers satisfaction. We were very happy with the promptness, quality of work, and the price was very fair.

I was an employee. I would not recommend working at silvercrest. Upon starting I realized the…read moreturnover rate is super high and Noone makes it past the bonus stage. When I started... by the 3rd week the whole entire crew had quit. If you get paired with floren.... I feel sorry for you. You are constantly ridiculed and the formen are straight up assholes and don't take accountability. Stay far away if you apply for a job here. Turnover Rate is horrible.

My wife and I decided it would be a good idea to build a house remotely (in Greenville from…read moreMadison) at the same time we were raising our first little one (6 months old), changing jobs, moving, etc. Yeesh, it was a busy year. After an extensive interview process with multiple builders we chose Scott Murphy of Silvercrest Homes. Scott took the time to answer my endless questions and emails before, during, and after the building process. He provided me with details I was asking for and even snapped pictures and emailed them to us so we could make changes remotely. Amazing communication! I honestly don't think I ever waited more than one hour for him to reply to my messages. We just celebrated our one year anniversary of being in the new house and he continues to help us, as we've decided to add a deck. You'd be hard-pressed to find better customer service from a builder. We were a little nervous after all those home-building horror stories you hear, but it couldn't have been easier, thanks to Scott. Would do it again in a heartbeat.

This company is awesome. Our fireplace was leaking water. Kevin came right on time. Very friendly…read moreand polite. He looked right away. Went on top and came down showed us pictures of the problem and told us exactly what it would cost. Which I was very happy. He fixed it and showed us a picture afterwards same day. It is very hard to find people like them I would highly recommend them.

Got a quick estimate from them to use when making an offer on a rental property and used them for…read morethe work once I owned the property. Stayed within the estimated amount even though they found a few more trouble spots than they anticipated. They did quick and thorough work, cleaned up after themselves. They certainly could have convinced me there was more wrong and tried to up-sell me, but they didn't. Would definitely use again.

A loyal, family owned business! After requesting their professional opinion about the condition of…read moreour basement after an inspection marked a wall in our basement questionable to today's standard, this company came out after doing a project over a decade ago. The owner educated us and gave us peace of mind that our basement was great, especially given the age. He didn't try to sell us work that wasn't necessary. Their previous work was done in 2008 and still holds up and looks great. No basement leaking or foundation issues. Thanks for taking the time to follow-up. We will definitely use this business in the future and refer loved ones and friends!

We dealt with Andy, the owner of the business, on a deal to acquire some heavy equipment he was…read moreselling, an old loader that he wasn't using any longer. We communicated with him for a couple of weeks, test driving the machine, inspecting it closely, and asking a lot of questions about it. It had a lot of miles/hours on it, but we decided to purchase it fully aware and understanding the issues with it (leaky diesel tank, leaking air from the tires, yet the transmission was good). He was firm on his price, we felt he was being fair, and he spent a lot of time with us during the process. On the day the check we wrote to him was approved by his bank, he had us come by to pick up the loader to take it home. Andy assured us that the batteries in the unit were good. Trusting his communication, we drove it off his property over 1 mile away to meet the flatbed truck delivering the loader to our Milwaukee address, and when we arrived at the meeting point, we shut the loader off awaiting the driver's arrival. When the driver arrived, we proceeded to try and start the loader to drive it on the flatbed, but it would not start. After trying lots of different tricks, we couldn't get it started, and finally decided to drive a few miles to a farm supply store to purchase some batteries, which once installed, allowed the loader to fire right up! The batteries cost us an extra $275 + $150 for the driver's time just to get it home. When we followed up with Andy via his cell phone leaving him 3 messages over the course of the week that followed, he would NOT return our phone calls. Before he had our check for the loader, he was VERY responsive. But upon calling to ask him about the batteries and the additional $$$ he cost us, he wouldn't respond. We were hopeful he would be understanding and share the costs which inconvenienced us following his comments that the batteries were good. Not knowing Andy beyond this transaction, I question his desire to do the right thing, and thought others should know about it. Is this how he provides customer service to others?

From the start of our project to the end Joe and his crew were responsive and very helpful. I felt…read morelike they explained every part of the project fully and in a way I could understand. I appreciate all they did and they came in under budget!

guy was nice and polite, but very unorganized. Did not answer calls or emails. Told me he was…read moregoing to check the job out on a friday, he never showed... then he told me his phone died. Finally he came to look at what I needed done he was at my house over an hour (chatting), did not make any notes about job, when I asked about a written estimate he looked in his truck and gave me a notebook and after looking for a page that wasn't scribbled on I wrote my name and info down for him. He said he would get me estimate right away and be able to put gutters on in the next week. Well, no estimate came and after 3 phone calls and emails asking for it... the week came and went. Not only did he waste my time chatting with me, he never bothered to get me an estimate or show up to do any work. I never heard from him again and had to call someone else to schedule the job. Based on my experience I can't recommend their services, not sure how the work would have turned out anyways, if they don't care enough to treat you right to earn your business, I can't imagine the work being any good.