The only reason why I didn't give it 5 stars is because the hot tub had an over amount of chlorine…read morein it! Otherwise, everything else deserved a 5 star rating!

Absolutely terrible management. First of all, we rented out…read moreboth suites for my sons birthday. We had 6 kids in total between the two rooms. Any time a kid would walk around in our room, the lady from the front desk was knocking on the door to tell us we were being too loud. Mind you, our rooms are directly above the front desk, so yes she may have heard them walking around but if it's that big of a deal, they should make it be known the suite rooms are NOT kid friendly! We only got two towels per room, couldn't get any more unless you turned in those two. During breakfast in the lobby, my son had to use the restroom so he tried using the lobby bathroom, but apparently that one is only for employees on some days.. weird because the day before we used that restroom all day because the one in the pool area was absolutely disgusting ALL day. I could go on and on but I'm just letting you know, customer service at this location is just absolutely awful and I wouldn't waste my money! I know I will not be returning.

First the good. Staff was very nice. Room was clean…read more Now for the bad. Room was horribly humid. Everything felt damp. Mattress was cheap and not very comfortable. Sleeper sofa was dirty. Lamp by the sofa was broken at the base and had to be leaned against the sofa to keep it from falling to the floor. Sorry. I was hoping for better.

Stayed the night in the VIP suite. Ok night except bed was horribly uncomfortable . Mold in room…read moreand halls. Hair balls of someone else's in the shower. Maids vacuum the halls at 8am with no regard to customers and their rest needs. Employees curse at you cause your a loud talker due to hearing loss in my left ear. Also turned bathroom light off sparks flew out at me. I called front desk and they accused me of defacing their property when in actuality it happened all on its own. In which we have video and pictures of all this.

This little motel served a purpose (place to crash for the night), but had little else going for…read moreit. It was cheap (~$45), but it had only exterior entrances and the biggest problem was that the deadbolt on the door didn't work. So, we had only the chain to protect us from the outside. In addition, the main room light didn't work or was burned out, and the lamp that provided the only real light to the room burned out while we were there. Otherwise, the Sierra was decent for a cheap motel. The fridge was big and it worked although it had a lot of ice buildup. The characters staying here may or may not be shady. While we exited in the morning there was some drama in the parking lot among other guests. Overall, not a bad place to check in for an inexpensive stay but verify your deadbolt works before it gets too late.

Cheap motel, the foreign guy in the office kept looking through the blinds at my girlfriend in the…read morecar like he was paranoid. The room door looked like it has been kicked more than once. The room smelled like you would expect a $45 night hotel would. Bathroom floor had a puddle of water on arrival, and the hot water did not work. Furniture looks like it was picked up from an 80's garage sale. Dark room. And a foreign lady that came from the office just keeps pacing the parking lot with a staring problem. The bed is large and rock, rock solid with pillows that are obviously beyond needing replaced. I wish I didn't stay here....

I requested a refund for my recent reservation at the Holiday Inn Express here in Chillicothe Ohio…read morefor March 13th through 15th, which I booked through Expedia. My family and I booked the room specifically so our children could enjoy the pool over the weekend. We are local, so the pool was the only reason for our stay. When we arrived, the front desk staff completed the check-in process and only afterward informed us that the pool was closed. Had we been told this before checking in, we would not have proceeded with the reservation at all. Because the pool was unavailable, we stayed in the room for less than an hour while trying to resolve the issue. The front desk told us they could not cancel since the booking was through Expedia, so we contacted Expedia directly. Expedia reached out to the hotel, but the hotel declined to issue a refund even though we did not stay and primary amenity we booked for was unavailable. Charging nearly $300 for a stay we could not use is unfair, especially when the lack of disclosure prevented us from making an informed decision. We would have never checked in had we been told the pool was closed. I have stay at this hotel many of times and have never had issue this time however was different. The pool was the reason i left however, i was upset already because when we arrived she said there was a 250 deposit which I have never had to pay all the other time we stayed and she was going to cancel then and I said no ill figure it out however if she would have informed me the pool was close before checking us in I would have let her canceled. The woman wasnt friendly either. I was also informed they are under new management. Explains why it is going downhill.

Manager is really rude and unwilling to assist guests when her team members make billing errors…read more There is mold in the rooms and the ice machine.

I am leaving a 5 star review purely for the customer service! I mean, it is a best western, so you…read moreget what you pay for. In our circumstance, we got stuck in a snowstorm and had to find the nearest establishment, and this was it. The front desk staff was extremely kind and caring, even helping us dust the snow off our car and shovel the roadway for us. The customer service was truly outstanding. As for the amenities, they are fine, hot shower, working AC/heat, and a hot breakfast.

Good nights sleep. Clean(ish) rooms. Quiet place. You get what you pay for…read more Shower was about the only thing I'd complain about being unclean. Someone had used the shower previously and had greasy hands. Hand prints still on the walls and rust in the soap holder. Friendly staff and decent breakfast. Typical steamed chopped eggs, precooked bacon and gravy with biscuits.

Great vacation spot in southern Ohio. Everyone at the place seems laid back and friendly.read more

We came to visit from Illinois since my husband had a local job going on. The owner and employees…read morewere all SO nice and accommodating. It really made the experience much more comfortable. The kids had a blast on the beach, the floating islands, fishing, and game room. We stayed in the new cabins and they were very comfortable. We stayed here with our four littles (ages 9,8,4, and 2).

We've stayed here twice because it's basically the half way point between Madison and Myrtle Beach…read more The hotel itself is typical of a Hampton Inn although maybe a bit larger. They were renovating some of the public areas when we stayed in the winter and they have a bit of a gathering area on the second floor. The staff is very friendly and the rooms are clean. The breakfast was also well stocked with a staff member available if people needed anything. The two items which didn't stand out...our bathroom sink water would not get hot. The shower was fine but the sink basically never got above standard room temperature. The bigger issue was how loud the room upstairs was down to our room. I swear I could hear every step they took. As luck would have it, we got in after midnight trying to push as far as we could to balance the travel days and our upstairs neighbors were up by 5:30. That's no fault of the hotel obviously but would have been a non-issue with any amount of noise suppression. A fine stop on the road and no reason not to stay but the "ceiling noise" was a lot.

Booked at last minute, clean room and accommodate our big dog. Lots of restaurants close as wellread more

Was not impressed. Booked as was able to get a discount and there's a reason I was able to get a…read morediscount. Staff was dry and asked for my license, contact information and license plate number for the parking lot. I assumed It was because It was a busy area and multiple businesses near by. Hotel was definitely dated but was willing to give It a try. Got to our room and immediately decided not to stay. Room was dated, musky smelling and I didn't check for mold but was concerned for my health. Staff was nice about canceling, but would not recommend staying here.

We stayed with a group on friday night and with a smaller group Saturday night. Average for the…read moretwo nights as over $170.00 per night. The room was outdated, the shower water was hard to control (hot then suddenly cold), sink faucet was about as cheap as you could find and very close to the back of the sink, and there was mold in the closet by the ironing board.

I stay here when hunting , it is clean and hot showers , beds not so comfortable and close to my…read moremead lease . A good place to stay if you come to hunt not sleep. you can step out the front door and the truck is right there to keep an eye on your stuff . oh and there is a bar you can walk to acrooss the street .

The place is infested with roaches. My wife and I stayed the first 3 months of 2025 and the place…read moreis very pathetic. There is no pest control to speak off. When a room is empty they put boric acid behind and under things. We had some serious rains and the roof leaked down inside the walls. About two days later the whole bottom of one of the walls was covered in black mold. My wife and I used a gallon of vinegar to get rid of it. The owners name is David Stephen's and he doesn't do any maintenance at all. There are 10 rooms and the showers didn't work in 3 of them. There are exposed wires and smoke detectors with no batteries, just plenty of cockroaches in them. The motel is ran by a couple who live there. There are drugs in most of the rooms. I would strongly advise anyone with children, or decent folks to avoid . We had lots of breathing problems while we were there, probably because the walls are full of black mold. Sorry folks, just being honest.

Great hotel option for those looking for comfort and excellent service; Holiday Inn Express is well…read moreworth it! Came here with my friend and her mother for a single night stay as part of a friend's wedding. I was surprised to see a Holiday Inn in this area since it isn't particularly populated, though I certainly appreciated it being here! The rooms are clean and well-appointed, and any amenity you might need is either already in the room or available at the front counter. I somehow managed to forget to bring an iPhone charger (arguably the most important thing you should bring on any trip) so I went up front to see if they had one on offer and, sure enough, they offered me one right away. I half-expected them to ask for my driver's license or at least room number before entrusting it to me, though they were super casual about it : "It's fine, you can bring it back whenever you're done with it!" Wow, that's a breath of fresh air! The complimentary breakfast here was very nice and had a variety of warm options (not just cold cereal or basic oatmeal like many hotels try to pass off as a meal), and I dutifully returned the charger to the front desk prior to departure, with them accepting it back as casually as they had issued it. Maybe that's more about the nature of people who live around here, though I appreciated it just the same! While I didn't use the pool on this occasion, it did look very appealing, as did the landscaping around the hotel. I was very pleased with my short visit here and would gladly do it again if offered the chance! Overall: 5.0 stars ---- Pros: - Excellent rooms with everything you'll need to keep you comfortable. - Clean rooms, common areas, and parking lot. - Pleasant (and trusting) staff. - Great continental breakfast, actually worthy of that title. Cons: - None. You pay more for Holiday Inn than you would elsewhere and for good reason: they provide great value and ensure you're well-rested and in a good mood for whatever rigors tomorrow holds for you!

I have stayed in many really good and even great hotels throughout my time as a comedian and I must…read moresay that the Hampton Inn Washington Courthouse in Jeffersonville, OH is my all time favorite. Firstly, this is the best and friendliest staff I have ever known. The GM is hilarious and made time to make sure everything was right in my room and even brought me goodies to snack on even though I couldn't- I'm on keto, but they were very tempting snacks. Ok, so let me tell you about the room. Girl, the room had the most perfect bed I have ever slept on. If I could have figured out a way to smuggle this bed out I would have. I'm kinda like the Goldilocks of hotel beds and this one was just right. So right in fact that when I went to lay down for just 5 min before unpacking my gear it sucked me in and I slept for 2 hours ! That never happens! The tv was actually larger than my 50 inch at home and had great channels. This one hotel has messed up my entire theory of hotel cable. Maybe it's an anomaly, but in all the years I have been traveling for my career the equation has been the better the hotel is the shittier the cable. Well thanks for proving me wrong this time, Hampton Inn! The room itself was excellent. They gave me a handicap accessible room on the first floor and it was the first room when one walks in- as all handicapped rooms should be. Why most hotels put them so far down the hallways I'll never know. This one did it right. Getting a late checkout wasn't an issue, either. In fact they offered it to me. The best part of my stay had to be the giant picture of cows behind the front desk welcoming me into the hotel. Yes, cowss. I love cows and the cow picture just made me smile as I avoided the fresh, hot cookies. Corporate, leave that cow pic alone! Thank you so much, Hampton Inn! I will stay here next time I'm anywhere close.