We've stayed here twice because it's basically the half way point between Madison and Myrtle Beach…read more The hotel itself is typical of a Hampton Inn although maybe a bit larger. They were renovating some of the public areas when we stayed in the winter and they have a bit of a gathering area on the second floor. The staff is very friendly and the rooms are clean. The breakfast was also well stocked with a staff member available if people needed anything. The two items which didn't stand out...our bathroom sink water would not get hot. The shower was fine but the sink basically never got above standard room temperature. The bigger issue was how loud the room upstairs was down to our room. I swear I could hear every step they took. As luck would have it, we got in after midnight trying to push as far as we could to balance the travel days and our upstairs neighbors were up by 5:30. That's no fault of the hotel obviously but would have been a non-issue with any amount of noise suppression. A fine stop on the road and no reason not to stay but the "ceiling noise" was a lot.

Booked at last minute, clean room and accommodate our big dog. Lots of restaurants close as wellread more

We have stayed at this Fairfield several times. It is one of the best run Fairfields we have had…read morethe pleasure of visiting. It is very clean, a newer hotel, and the breakfast bar is well stocked. The rooms are spacious and well maintained. The front desk attendant was friendly and accommodating. And, location is convenient to U.S. Hwy. 35. We will definitely stay here again on our next trip through.

Very attractive and newer Fairfield Inn in a great location, every fast food franchise you can…read moreimagine is within a mile or 2. I am a Titanium Marriott member and stay in Marriotts almost every week. This hotel has one of the worst breakfasts I have ever had. Hard and overcooked eggs, watery oatmeal and they don't even have a toaster. Who doesn't provide a toaster? They had no milk for the cereal, the hostess laughed and said she was waiting on a delivery truck. This a nice clean hotel... get it together for us morning business travelers !

This might as well be the Ritz Carlton Chillicothe. This sort of says it all: they have a salt…read morewater pool... not exactly what you think of when you think of a Holiday Inn Express. You can hands down say that if somehow this hotel pops up with a good rate, you ought to book it. It wasn't exactly cheap ($160/night) but I wasn't liking the looks of other hotels in the area. Rooms are clean and new. Hotel is quiet. Staff was friendly; they let me check in before 3:00 - what more could I ask for? They also have free WiFi, a mini-gym and a business center. P.S.: the front desk clerk said they're a pilot program for fresh breakfast. They don't serve pre-made, microwaved food: it's prepared in a real kitchen the same morning. See the pictures - it's good!

STAY AWAY!!!!! Immediately knocked over by putrid mildew smell when opening room door and service…read moreanimal alerted to a random pill she found on floor. Had a child or untrained animal consumed this pill (unknown if a vitamin, heart pill, or fentanyl added) could've sickened or killed any child or dog. I turned this in a nobody seemed to grasp the severity (not to mention housekeeping & Exec Housekeeper & GM walking rooms) lack of attention to detail Below are the pics of the room PTAC that hateful & sarcastic GM Chip said "ALL THE ROOMS SMELL THAT WAY when housekeeping turn on A/C for guests prior to arrival." Looking at pics and being familiar with PTACs, this thing hasn't been cleaned in a couple years. No wonder entire room smelled like rancid mildew. GM Chip's many condescending comments were not well received and will not be tolerated. Instead of offering to help move to different flagged hotels 1/2 mile away I wasn't aware of, Chip said the only rooms avail were at some nasty roach motel 2 doors away that I wouldn't stay in without an armed guard. Just when I thought Chip only treated me like a moron, upon loading car to leave, another gentleman stormed out extremely upset. He said GM Chip just treated him like a fool and refused to book the 15 rm block for a later date even though front desk showed rooms available. He said after clerk confirmed availability and he was going to pay deposit, Chip came around the ofc corner and told her not to book the rooms for his non-profit group because they may not be available. This guy was fuming. I can see why. Chip's style and demeanor are unacceptable. This hotel may be financially successful, but I assure you it isn't due to his people skills.

The pool was nice and warm. The hot tub was nice also. The property was clean. There was a bunch…read moreof food options within a 5 minute drive also.

A Chillicothe landmark. Right by the highway and the commercial strip. Big, with an event space…read moreI've been in for wedding receptions, very pleasant. We might have stayed here before, but we have family in town so we generally stay with them. But we didn't want to overwhelm them this time so stayed over here. Super service. They weren't very full last night, but I bet they will be tonight for the holiday. Pool is right up front, and we went in for a bit. No screaming kids. Rooms are small but nicely appointed. Fridge, microwave, decent TV. Comfy beds. Muted road noise, because you are right beside the highway. Fairly loud hallway noise, not bad on an emtpyish night but probably annoying when it's busy. Small bathroom, just the tub and toilet. Sink and mirror in room. Good enough for a short stay with a couple people. No extra outlets or USBs. Well, two outlets on the bedside lamp. Reasonable prices. Free wifi, seems a little weak though. Small free breakfast, nothing special. I'm sure we'll be back.

Check in was quick and check in staff was ok, seemed somewhat bothered. Bed was comfy and they were…read moreable to provide an extra blanket which is always a plus to me. Room was clean. Water pressure was very nice. All in all a good stay.

I am leaving a 5 star review purely for the customer service! I mean, it is a best western, so you…read moreget what you pay for. In our circumstance, we got stuck in a snowstorm and had to find the nearest establishment, and this was it. The front desk staff was extremely kind and caring, even helping us dust the snow off our car and shovel the roadway for us. The customer service was truly outstanding. As for the amenities, they are fine, hot shower, working AC/heat, and a hot breakfast.

Appearance of the location and lobby caused a little trepidation about staying there, but the room…read morewas freshly remodeled. Beds very comfortable. We felt like we had won the bargain price lottery. We walked after dark to North Paint street for dinner, and it turns out the area was not as sketchy as initial impressions. Coffee in the lobby, but no breakfast. But it's right next door to a McDucks, if that's your thing. The only minor complaint is noise from the busy street, so I suggest you ask for a room on the back side if available.

Filthy floor in room 49. Very small bathroom. Convenient location. Skimpy services. Good tvread more

My review is based on staying at other quality inns. Good location right off interstate. There is a…read morepub in the hotel. There is a restaurant next door that provides room service in the evening. Fairly clean hotel. A little outdated but still nice. Outdoor pool looked nice. We did not use. Extremely dog friendly hotel. We had to sign a waiver for our dog. They gave a welcome letter written to the dog from the "lead dog" (manager). All staff we interacted with were pleasant. Breakfast was good. Donuts. Bagels. Muffins. Waffle maker. Biscuits and gravy. We would stay here again. We traveled with little kids and a baby. It was safe.

Was not impressed. Booked as was able to get a discount and there's a reason I was able to get a…read morediscount. Staff was dry and asked for my license, contact information and license plate number for the parking lot. I assumed It was because It was a busy area and multiple businesses near by. Hotel was definitely dated but was willing to give It a try. Got to our room and immediately decided not to stay. Room was dated, musky smelling and I didn't check for mold but was concerned for my health. Staff was nice about canceling, but would not recommend staying here.

Neal and Kim are amazing. Neal was very attentive and helpful. Kim was awesome and made sure the…read moreroom was clean and smelled great. I would definitely recommend the stay here and the location was perfect literally 5-10 minutes from everything. The price was super affordable and I will surely be back soon!

Stayed here for a week with my wife and children while our home was being renovated. The price…read morecould not beat in this town, and the closest competitor, the executive inn, isn't half as clean or accommodating, I assure you. The manager is friendly, charismatic, welcoming, and takes pride in his work and his hotel. He made our stay more than pleasant.